concierge hotel

Hotels
7.9 (636 reviews)
36 Saint Mary's Avenue , Durban , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Poor cleanliness
Unsafe location

Categories

Cleanliness
7.36
Several reviews mentioned issues with cleanliness, including dirty curtains and hair on shelves.
Service
8.83
Most reviews noted friendly and helpful staff, contributing positively to the overall service experience.
Location
6.87
Negative sentiments regarding the safety and overall appeal of the area were expressed in multiple reviews.
Room Quality
7.82
Rooms were described as clean but with some issues like torn sheets and cramped conditions.
Amenities
8.35
Facilities like a restaurant and outdoor spaces were appreciated, adding to the overall enjoyment.
Value for Money
8.31
Given the overall experiences, guests perceived it to offer reasonable value considering prices.
Food and Beverage
7.86
Food quality received mixed reviews; while some enjoyed it, others found it lacking.
Overall Experience
7.83
Overall, experiences varied significantly with a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:42

Property Description

Luxurious Accommodation
Indulge in rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and balconies in select units.

Convenient Facilities
Enjoy free WiFi, on-site restaurant, bar, and complimentary private parking for a hassle-free stay.

Prime Location
Explore nearby attractions like Suncoast Beach, Durban Botanic Gardens, and Greyville Racecourse during your stay at Concierge Hotel.

Book now for an unforgettable experience!

Important information:

Please note that the entrance at 36 Saint Mary's Avenue is currently under construction. During this period, guests are requested to use the temporary entrance located at 37 Campbell Avenue, Greyville, Durban.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 636 reviews
Cleanliness: 7.36
Service: 8.83
Location: 6.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
S
Shane_B • solo_traveller • za
2
Pros:

Security was nice and friendly.

Cons:

1. Location
2. Breakfast at 7:30. For people traveling for work 7:30 is late. They don't even have an option to ask for a fruit pack.
3. Price. R850 is not worth the facilities there
4. There no iron or microwave. Not even communal ones..

2026-10-13 • via Nuitee
L
Lesiba Hanny • couple • za
1
2026-10-12 • via Nuitee
R
Rhugonun • solo_traveller • za
7
2026-10-12 • via Nuitee
T
Thembelihle • couple • za
8
Pros:

everything was good.

2026-10-12 • via Nuitee
R
Rambuda • couple • za
10
2026-10-12 • via Nuitee
M
Mahlatse • solo_traveller • za
8
2026-10-12 • via Nuitee
M
Mshengu • couple • za
10
2026-10-12 • via Nuitee
P
Paseka • solo_traveller • za
10
Pros:

Quitness

Cons:

Nothing

2026-10-12 • via Nuitee
M
Margherita • couple • it
7
2026-10-11 • via Nuitee
K
Kenny • couple • za
8
Pros:

Clean

2026-10-11 • via Nuitee
R
Rev Mafungwase • solo_traveller • za
10
Pros:

I stayed in the veranda room, the view, the breeze . It was so refreshing after a long day I had

2026-10-11 • via Nuitee
N
Noxolo • couple • za
10
2026-10-10 • via Nuitee
O
Omar • couple • za
5
2026-10-09 • via Nuitee
B
Bonginkosi James Msweli • solo_traveller • za
10
Pros:

Nice and Cozy location is perfect

Cons:

Nothing

2026-10-09 • via Nuitee
K
Khayelihle • couple • za
9
2026-10-08 • via Nuitee
N
Nondumiso • couple • za
8
Great stay, would stay there again.
Pros:

Beautiful and specious rooms. The yard is maintained well with trees and flowers all around the property. They also have a delicious breakfast. Enjoyed it very much.

Cons:

I wasn’t so sure about the location, but once you’re there, you get used to it.

2026-10-08 • via Nuitee
K
Koketso • family_with_children • za
2
I didn't stay there. Didn't feel comfortable enough to. Had to book at a different hotel.
Pros:

The communication

Cons:

The location was in a dodgy area. Nothing like in the comments.

2026-10-07 • via Nuitee
P
Phumla • couple • za
8
2026-10-07 • via Nuitee
N
Nkosinathi • couple • za
4
Room for improvement needed
Pros:

Units are clean

Cons:

People storming in the AMs while everyone sleeping then they start partying with speakers disturbing everyone who’s sleeping till the morning

2026-09-17 • via Nuitee
K
Khayelihle • solo_traveller • za
9
2026-09-15 • via Nuitee