concierge hotel

Hotels
7.9 (567 reviews)
36 Saint Mary's Avenue , Durban , za

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Poor cleanliness
Unsafe location

Categories

Cleanliness
7.36
Several reviews mentioned issues with cleanliness, including dirty curtains and hair on shelves.
Service
8.83
Most reviews noted friendly and helpful staff, contributing positively to the overall service experience.
Location
6.87
Negative sentiments regarding the safety and overall appeal of the area were expressed in multiple reviews.
Room Quality
7.82
Rooms were described as clean but with some issues like torn sheets and cramped conditions.
Amenities
8.35
Facilities like a restaurant and outdoor spaces were appreciated, adding to the overall enjoyment.
Value for Money
8.31
Given the overall experiences, guests perceived it to offer reasonable value considering prices.
Food and Beverage
7.86
Food quality received mixed reviews; while some enjoyed it, others found it lacking.
Overall Experience
7.83
Overall, experiences varied significantly with a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:42

Property Description

Luxurious Accommodation
Indulge in rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and balconies in select units.

Convenient Facilities
Enjoy free WiFi, on-site restaurant, bar, and complimentary private parking for a hassle-free stay.

Prime Location
Explore nearby attractions like Suncoast Beach, Durban Botanic Gardens, and Greyville Racecourse during your stay at Concierge Hotel.

Book now for an unforgettable experience!

Important information:

Please note that the entrance at 36 Saint Mary's Avenue is currently under construction. During this period, guests are requested to use the temporary entrance located at 37 Campbell Avenue, Greyville, Durban.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 567 reviews
Cleanliness: 7.36
Service: 8.83
Location: 6.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
S
Sabrina • solo_traveller • ch
8
Pros:

Super freundliches Personal, 24h Reception, grosszügiges Zimmer, bequemes Bett, top Dusche

Cons:

Boden im Zimmer löst sich teilweise, verstopft die Dusche

2026-06-05 • via Nuitee
N
Ntomkz • solo_traveller • za
10
Pros:

Great location...close to city center

2026-06-04 • via Nuitee
L
Lungelo • couple • za
9
2026-06-03 • via Nuitee
V
Vuyokazi • solo_traveller • za
8
2026-06-03 • via Nuitee
A
Asanda • couple • za
10
2026-06-02 • via Nuitee
A
Anandhrao • solo_traveller • za
10
2026-06-02 • via Nuitee
S
Sanele • couple • za
1
2026-06-02 • via Nuitee
L
Lonele • solo_traveller • za
8
2026-06-02 • via Nuitee
S
Sekonya • couple • za
7
It was pleasant, they can improve on parking area
Pros:

Fairly functional

Cons:

Location, in a bit of a ghetto area

2026-06-01 • via Nuitee
S
Shenaaz • couple • za
9
2026-05-31 • via Nuitee
S
Shange • couple • za
1
Poor Service Delivery
2026-05-30 • via Nuitee
K
Khayelihle • couple • za
9
2026-05-28 • via Nuitee
P
Phila • solo_traveller • za
6
2026-05-26 • via Nuitee
B
Bakhepi • couple • za
1
It was a horrible nightmare
Pros:

Nothing. I don't know how you guys choose hotels you advertise. Who ever selected that 'thing' to be one of the places you represent didn't not do due deligence,that is not suppose to be in booking.com. I booked it because I trusted you. Ooh boy! How wrong was I.

Cons:

The entire hotel. Nothing says that place is a hotel except it's name.

2026-05-26 • via Nuitee
B
Bongi • solo_traveller • za
10
2026-05-25 • via Nuitee
M
Melokuhle • solo_traveller • za
10
2026-05-25 • via Nuitee
L
Lonwabo • couple • za
10
2026-05-25 • via Nuitee
T
Thandeka • solo_traveller • za
3
Pros:

Not sure

Cons:

The location is dodgy and the noise was bad. We could nt sleep, other guests were noisy up until 2 am.

2026-05-25 • via Nuitee
D
Dee • solo_traveller • za
10
2026-05-24 • via Nuitee
S
Shenaaz • couple • za
9
Cons:

Breakfast started at 07h00 only. No options given

2026-05-24 • via Nuitee