concierge hotel

Hotels
7.9 (497 reviews)
36 Saint Mary's Avenue , Durban , za

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Poor cleanliness
Unsafe location

Categories

Cleanliness
7.36
Several reviews mentioned issues with cleanliness, including dirty curtains and hair on shelves.
Service
8.83
Most reviews noted friendly and helpful staff, contributing positively to the overall service experience.
Location
6.87
Negative sentiments regarding the safety and overall appeal of the area were expressed in multiple reviews.
Room Quality
7.82
Rooms were described as clean but with some issues like torn sheets and cramped conditions.
Amenities
8.35
Facilities like a restaurant and outdoor spaces were appreciated, adding to the overall enjoyment.
Value for Money
8.31
Given the overall experiences, guests perceived it to offer reasonable value considering prices.
Food and Beverage
7.86
Food quality received mixed reviews; while some enjoyed it, others found it lacking.
Overall Experience
7.83
Overall, experiences varied significantly with a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:42

Property Description

Luxurious Accommodation
Indulge in rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and balconies in select units.

Convenient Facilities
Enjoy free WiFi, on-site restaurant, bar, and complimentary private parking for a hassle-free stay.

Prime Location
Explore nearby attractions like Suncoast Beach, Durban Botanic Gardens, and Greyville Racecourse during your stay at Concierge Hotel.

Book now for an unforgettable experience!

Important information:

Please note that the entrance at 36 Saint Mary's Avenue is currently under construction. During this period, guests are requested to use the temporary entrance located at 37 Campbell Avenue, Greyville, Durban.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 497 reviews
Cleanliness: 7.36
Service: 8.83
Location: 6.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
A
Andiswa • couple • za
9
It’s was awesome and the breakfast was lovely
Pros:

The quietness of the place

Cons:

The location, getting there…you pass by shady places

2026-05-16 • via Nuitee
N
Ntone • solo_traveller • za
7
2026-05-16 • via Nuitee
L
Lungelo • couple • za
10
2026-05-16 • via Nuitee
K
Klein • couple • za
10
2026-05-15 • via Nuitee
S
Snqobele • solo_traveller • za
10
2026-05-15 • via Nuitee
Y
Yiğit Berat • solo_traveller • tr
6
2026-05-15 • via Nuitee
C
Claire • solo_traveller • mz
7
Pros:

Concept and Restaurant

Cons:

Location

2026-05-15 • via Nuitee
T
Tembakazi • solo_traveller • za
8
Awesome place
Pros:

The breakfast was great, checking in was quick and the room was spacious.

Cons:

The sofas at the breakfast area need to be cleaned.

2026-05-13 • via Nuitee
S
Sithembiso • couple • za
10
2026-05-13 • via Nuitee
G
Gabriel • couple • za
1
2026-05-12 • via Nuitee
K
Khwela • couple • za
10
2026-05-10 • via Nuitee
Z
Zama • couple • za
10
2026-05-09 • via Nuitee
M
Michele • solo_traveller • za
7
Pros:

The staff are extremely friendly, great service, brilliant coffee and the food was excellent. I understand they are still upgrading the facility so can only get better

Cons:

It's not their fault but the pedestrians on the otherisde of their building can be a very noisy

2026-05-07 • via Nuitee
N
Nozipho • couple • za
8
Pros:

Central, cosy and beautiful garden.

Cons:

No big mirror for outfit check.

2026-05-04 • via Nuitee
S
Sanele • couple • za
10
2026-05-03 • via Nuitee
A
Anele • couple • za
9
It was almost exactly what I needed, natural, peaceful and clean
Pros:

Quite, peaceful

Cons:

They didn’t have full body (big) mirror

2026-05-03 • via Nuitee
K
Kyungu • solo_traveller • za
9
Pros:

They were very accommodating and listened to the needs of their customer

Cons:

N/A

2026-05-02 • via Nuitee
T
Thandeka • solo_traveller • za
8
Pros:

Great value for money. Loved the open bathroom.

2026-05-02 • via Nuitee
E
Ethan • solo_traveller • za
5
2026-05-02 • via Nuitee
T
Tikejian • solo_traveller • lb
10
Pros:

I like the people who is working there . They are all kind and ready to help .

Cons:

I dont like the area and the entrence

2026-05-01 • via Nuitee