concierge hotel

Hotels
7.9 (595 reviews)
36 Saint Mary's Avenue , Durban , za

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Poor cleanliness
Unsafe location

Categories

Cleanliness
7.36
Several reviews mentioned issues with cleanliness, including dirty curtains and hair on shelves.
Service
8.83
Most reviews noted friendly and helpful staff, contributing positively to the overall service experience.
Location
6.87
Negative sentiments regarding the safety and overall appeal of the area were expressed in multiple reviews.
Room Quality
7.82
Rooms were described as clean but with some issues like torn sheets and cramped conditions.
Amenities
8.35
Facilities like a restaurant and outdoor spaces were appreciated, adding to the overall enjoyment.
Value for Money
8.31
Given the overall experiences, guests perceived it to offer reasonable value considering prices.
Food and Beverage
7.86
Food quality received mixed reviews; while some enjoyed it, others found it lacking.
Overall Experience
7.83
Overall, experiences varied significantly with a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:42

Property Description

Luxurious Accommodation
Indulge in rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and balconies in select units.

Convenient Facilities
Enjoy free WiFi, on-site restaurant, bar, and complimentary private parking for a hassle-free stay.

Prime Location
Explore nearby attractions like Suncoast Beach, Durban Botanic Gardens, and Greyville Racecourse during your stay at Concierge Hotel.

Book now for an unforgettable experience!

Important information:

Please note that the entrance at 36 Saint Mary's Avenue is currently under construction. During this period, guests are requested to use the temporary entrance located at 37 Campbell Avenue, Greyville, Durban.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 595 reviews
Cleanliness: 7.36
Service: 8.83
Location: 6.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.83
T
Thabane • couple • za
8
Space is quite good
Pros:

The rooms were exactly as they appeared on the images. Bed and pillows are quite comfortable. Owner is very friendly. The architecture of the cafe is quite fascinating.

2026-07-04 • via Nuitee
S
Spikenotion • solo_traveller • za
9
2026-07-03 • via Nuitee
N
Nokwazi • solo_traveller • za
8
Coupling
Pros:

Staff and Service
Breakfast

Cons:

Shifted rooms because the first room was dusty.

2026-06-28 • via Nuitee
M
Murugan • solo_traveller • za
8
2026-06-26 • via Nuitee
A
Amahle • extended_group • za
9
2026-06-26 • via Nuitee
T
Thobani • couple • za
8
2026-06-22 • via Nuitee
B
Busisiwe • solo_traveller • za
10
Pros:

Everything,staff was friendly,neat place, comfortable bed,oh my,I'll definitely go back there👌👌👌👌👌

Cons:

Nothing

2026-06-22 • via Nuitee
T
Thabo • couple • za
8
Great place
Pros:

Rooms were neat

Cons:

No Wardrobe

2026-06-21 • via Nuitee
K
Khayelihle • solo_traveller • za
8
2026-06-20 • via Nuitee
C
Chris • couple • za
10
2026-06-19 • via Nuitee
C
Chris • couple • za
10
2026-06-18 • via Nuitee
N
Ndlangamandla • couple • za
5
2026-06-17 • via Nuitee
T
Tokologo • solo_traveller • za
10
The overbooking from booking.com messed me up
Pros:

The hotel is beautiful and the staff is super friendly and compassionate

Cons:

I slept in the car because the place was overbooked and I had already paid booking.com in full

2026-06-16 • via Nuitee
A
Andrew • couple • za
9
2026-06-16 • via Nuitee
R
Rugaba • solo_traveller • ug
9
Pros:

The location and ambience.

Cons:

The kitchen closing early.

2026-06-16 • via Nuitee
L
Legodi • solo_traveller • za
6
2026-06-15 • via Nuitee
N
Ngidi • solo_traveller • za
8
2026-06-15 • via Nuitee
J
José Pestana • solo_traveller • mz
7
Pros:

O atendimento
Quartos
Preços do bar
Relação custo benefício
Perto da vida noturna

Cons:

Acesso relativamente um pouco assustador

2026-06-14 • via Nuitee
P
phephela • solo_traveller • za
10
2026-06-12 • via Nuitee
J
Jabulile • couple • za
10
2026-06-11 • via Nuitee