Hotel Cristallo

Hotels
8.3 (950 reviews)
Gran Viale 51 , Venice-Lido , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Room condition
Limited breakfast options

Categories

Cleanliness
7.34
Mixed sentiments regarding cleanliness and room condition.
Service
9.31
Staff were polite and responsive to needs, showing dedication to guest comfort.
Location
9.35
Good location as highlighted in various reviews.
Room Quality
6.3
Room conditions were often criticized, with mentions of needing repairs.
Amenities
8.33
Basic amenities provided but some guests felt they were lacking.
Value for Money
8.79
Reviewed positively, particularly in relation to the low price.
Food and Beverage
8.34
Breakfast was generally well-received although there were limitations.
Overall Experience
8.61
General sentiment leaned towards positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:48

Property Description

Centrally Located Luxury Hotel

Luxurious Rooms with Modern Amenities: Hotel Cristallo offers air-conditioned rooms with TV, private bathrooms, and free Wi-Fi. Select rooms even feature balconies for a breathtaking view.

Convenient Services: Enjoy the convenience of a bar and a 24-hour reception at Cristallo Hotel, ensuring your needs are met promptly and efficiently.

Prime Location: Nestled in an elegant street surrounded by shops and restaurants, Hotel Cristallo is just steps away from the beach and various sports facilities, making it the perfect choice for leisure and relaxation.

Experience the epitome of luxury and convenience at Hotel Cristallo - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 950 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 6.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.61
L
Lukas family_with_children at
9
2026-06-05 via Nuitee
F
FloraNG extended_group fr
8
Pros:

emplacement

Cons:

calme

2026-06-04 via Nuitee
G
Giulia solo_traveller it
8
Pros:

La posizione della struttura, la gentilezza dello staff

2026-06-04 via Nuitee
E
Erica solo_traveller ca
1
horrible
Pros:

Nothing.

Cons:

it was absolutely horrible. the bathroom stunk and when I told the night manager, he did nothing, but turned on the air. He laughed when I said I would need to change rooms if this continued. In the morning, he said he was the night manager and to contact the manager and when I did, it got bumped back.

2026-06-04 via Nuitee
A
ANNA solo_traveller it
8
Sono stati 4 giorni rigeneranti e rilassanti.
Pros:

Posizione super strategica (a 3 minuti a piedi dalla fermata dei vaporetti e a 7 minuti a piedi dalla spiaggia), possibilità di lunghe passeggiate e giri in bici, comodo sia a Venezia città sia alla spiaggia sia ad oasi naturalistiche; comodissimo a tutti i servizi: ampia scelta di ristoranti appena sotto l'hotel. Colazione essenziale, ma soddisfacente, molto buone le bevande calde. Molto pratico il servizio noleggio bici in hotel. Personale molto gentile e disponibile.

Cons:

Igienizzare la moquette delle scale; curare un po' di più la pulizia delle stanze.

2026-06-03 via Nuitee
J
Josef solo_traveller de
9
Immer wieder gerne.
Pros:

Perfekte Lage am Lido. Sehr freundliches Personal. Matratzen waren super.

Cons:

Frühstück könnte vielfältiger sei.

2026-06-03 via Nuitee
Татьяна solo_traveller by
10
2026-06-03 via Nuitee
D
Daniela solo_traveller it
4
Pessimo rapporto qualità prezzo
Pros:

Posizione

Cons:

Colazione pessima

2026-06-02 via Nuitee
O
Olga family_with_children it
2
Al di là della posizione buona, tutto in questo Hotel lascia davvero a desiderare
Pros:

Posizione centrale

Cons:

Camera sporca

2026-06-01 via Nuitee
Ожуженко solo_traveller ua
10
2026-05-31 via Nuitee
D
Daniele family_with_children it
7
Posto carino in buona posizione
Pros:

La posizione dell'hotel è sul gran viale del lido a pochi passi da tutto,
Staff gentile e camere pulite

Cons:

Colazione ok, prezzo molto alto e la stanza non è mai stata rifatta in 3 giorni.

2026-05-30 via Nuitee
C
claire couple fr
8
2026-05-30 via Nuitee
W
Walter couple at
10
2026-05-29 via Nuitee
S
Sara couple it
10
Assolutamente consigliato!!
Pros:

La struttura si trova vicino alla fermata del vaporetto, in centro, e questo permette di fruire con grande tranquillità di tutti i servizi e di tutte le attrazioni dell’isola.
Il personale è stato gentilissimo, soprattutto la signora alla reception che ci ha fornito preziosi consigli per la visita del Lido e di Pellestrina.
La stanza minimal ma comoda e pulita.

2026-05-28 via Nuitee
E
Eva solo_traveller cz
10
2026-05-28 via Nuitee
A
ANIL OSMAN solo_traveller tr
9
2026-05-27 via Nuitee
J
Jaanus solo_traveller ee
8
2026-05-27 via Nuitee
S
stefan family_with_children de
10
Pros:

Hotel hat die beste Lage auf den Lido

Cons:

Frühstück ist bei dem neuen Besitzer nicht mehr so vielfältig wie zuvor. Aber das ist kein Minuspunkt.

2026-05-26 via Nuitee
2
2000 extended_group it
9
Nabil is best as he makes every arrangement to make this stay successful and calm. You are great man
Pros:

Overall it was an exceptional experience. However, Nabil is best as he makes every arrangement to make this stay successful and calm. You are great man.

2026-05-26 via Nuitee
C
Carolina family_with_children es
6
Necesita reforma
Pros:

La ubicación, tranquila en pleno centro de Lido una zona peatonal bonita.

Cons:

Estaba todo muy viejo. La cama no era doble sino dos pequeñas juntas. Poco jabón y toallas. Poca comunicación. Y lo peor no había zonas comunes solo una terraza para utilizar en el desayuno, luego la cierran.

2026-05-26 via Nuitee