Hotel Metropole

Hotels
7.9 (427 reviews)
Avenida da Praia Grande , Macau , mo

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor breakfast
Unfriendly front office

Categories

Cleanliness
7.74
Clean rooms but mentioned issues with some facilities.
Service
8.41
Staff is generally friendly, though some feedback on front office was negative.
Location
8.95
Excellent location close to attractions, very convenient.
Room Quality
7.7
Rooms are generally comfortable but could use modernization.
Amenities
7.23
Basic amenities provided; improvements needed, especially at breakfast.
Value for Money
8.19
Good value for the price paid, especially for location.
Food and Beverage
6.74
Breakfast options were limited and not satisfying.
Overall Experience
8.21
Overall enjoyable stay, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:40

Property Description

Modern Accommodation and Convenient Location
Hotel Metropole, just a 3-minute stroll from Senado Square, offers contemporary lodging in bustling Macau City. Ideal for both leisure and business travelers, enjoy soundproofed rooms with flat-screen TVs and a restaurant on-site.

Comfort and Convenience
Fully air-conditioned guestrooms feature minibars, tea/coffee facilities, and cable TV. The en suite bathrooms come with amenities and a hairdryer, ensuring a comfortable stay. Laundry, dry cleaning services, and 24-hour front desk luggage storage add convenience.

Culinary Delights
Indulge in a variety of Chinese and Cantonese delicacies at the hotel's restaurant. Whether for a quick bite or a leisurely meal, savor the flavors during your stay.

Book your stay at Hotel Metropole now for a memorable Macau experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for HK$ 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 427 reviews
Cleanliness: 7.74
Service: 8.41
Location: 8.95
Room Quality: 7.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.21
S
SHAO CHANG • extended_group • tw
8
2026-07-08 • via Nuitee
P
Pasquale • extended_group • it
6
Se proprio non trovate di meglio…
Pros:

La posizione centrale, la cortesia e l’attenzione del personale

Cons:

Camere vecchie, colazione senza componente dolce eccetto dei cornetti immangiabili. Mancava perfino una banale marmellata (la cameriera si è offerta di acquistarla per il giorno successivo).
Sarà colpa mia che non apprezzo i noodles alle 8.00 del mattino…
Comunque a 100 metri c’è un locale che produce i famosi dolci tipici, egg tart o pastel de nata, e fanno un buon cappuccino.

2026-07-08 • via Nuitee
C
Carolina • solo_traveller • pt
8
2026-07-05 • via Nuitee
L
Lilei • family_with_children • sg
9
2026-07-05 • via Nuitee
F
FEDERICO • extended_group • it
7
A good choice in the center of Macao but I'm not sure to choose it again
Pros:

The location is top; very close to Senado Square and well linked with public transport. You can walk around the center of Macao till late night without any problem. The hotel is very clean and rooms have all that you may need, despite our wasn't one of the biggest.

Cons:

Breakfast was incredibly poor for western customers but this can just reflect the fact we were the only 2 westerners in the whole hotel. Anyway more choices for a different breakfast other than asian/chinese should be provided. Staff in the restaurant dept were a bit slow and in the morning not all the customers have time to waste

2026-06-11 • via Nuitee
宗翰 • extended_group • tw
9
2026-06-08 • via Nuitee
K
kich10 • family_with_children • kr
9
좋은 위치와 친절한 직원들 하지만 조금은 아쉬운 시설 컨디션
Pros:

위치가 너무 좋음. 구시가에 접근하기에는 이만한 위치가 없음.
10층에 위치한 복층식 넓은 방과 친절한 직원들 그리고 구시가와 백화점에서 가까운 입지는 만족스러움.
생각보다 시끄럽지 않았음.

Cons:

방 내에 느껴지는 습기와 세밀하게 조정이 어려운 에어컨
카페트 바닥 특유의 냄새는 아쉬웠음
특히 2층의 경우, 에어컨 조절이 되지 않는데 에어컨 가까운 침대는 바람을 직접 맞아야했음.

2026-06-07 • via Nuitee
G
GERHARD • extended_group • us
9
A great hotel for visiting Macao
Pros:

The staff was welcoming and very helpful. There is a good selection of dishes for breakfast. The bathroom seems to have been recently renovated and was luxurious and practical, with some exceptions. A free shuttle to the border crossing to Zhuhai at the end was a pleasant surprise.

Cons:

• The toilet was not flushing in spite of the prompt intervention of the plumbers. It seems to have a structural problem.
• The bathroom has no bars and hooks on which to hang towels and clothes.

2026-06-05 • via Nuitee
W
WOISOO • solo_traveller • kr
7
2026-06-05 • via Nuitee
R
Roman • extended_group • ch
9
2026-06-04 • via Nuitee
F
FENG • couple • cn
9
2026-06-01 • via Nuitee
D
del mundo • extended_group • ph
5
Bed bugs infestation. The rest is okay.
Pros:

breakfast is okay - need to pay HKD55 upfront if your booking does not include breakfast.
Room - spacious

Cons:

BED BUGS. We booked a duplex family suite room. The beds in upper floor have bed bugs!! We no longer used the blanket and used the towels as extra bed sheets.

Some parts of the edges of bathtub have molds. We can let this go but the bed bugs, really, is the huge problem. My sister did not have decent sleep because of itching all over her legs. The room assigned to us was 1007. Please change the bed foam already!

2026-05-28 • via Nuitee
T
Tomasz • extended_group • pl
7
Pros:

Bardzo dobra lokalizacja.

Cons:

Karaluchy w obiekcie - w sali śniadaniowej

2026-05-27 • via Nuitee
J
Jorge • solo_traveller • pt
8
Pros:

Localização excelente.

Cons:

O pequeno almoço poderia ter mais opções de pequeno almoço tipo continental.

2026-05-25 • via Nuitee
M
Maria • solo_traveller • pt
6
Pros:

Da localização

Cons:

Enviadas questões, no momento da reserva e 12h antes da chegada, sobre disponibilidade de espaço para guardar bagagem, continuo à espera da resposta. A reserva foi feita no dia 13/5....
Mau serviço para um hotel de 4 estrelas.

2026-05-19 • via Nuitee
C
CHIAO SZU • extended_group • tw
8
Pros:

地理位置優越

2026-05-13 • via Nuitee
M
Marita • extended_group • ph
10
Good location & very good staff!
Pros:

The staff are friendly and hospitable.

Cons:

Nothing

2026-05-11 • via Nuitee
S
samantha • extended_group • gb
10
Fabulous stay, amazing room with a view
Pros:

Hotel room with a fabulous view and perfect pillows

Cons:

Nothing

2026-05-08 • via Nuitee
S
Sikhamoni • solo_traveller • in
10
Pros:

Everything about the hotel was excellent.Best location in Macau,Super rooms,Great hospitality,helpfull staff...worth every penny .
Wyane and Lulu at the check in counters have been amazing ...they were so helpful...and interactive.
Loved you guys!

Cons:

Liked everything about the hotel

2026-05-06 • via Nuitee
C
Chien-Liang • solo_traveller • tw
10
2026-05-03 • via Nuitee