Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean facilities
Good breakfast options
Nice amenities
Cons:
Temperature issues in rooms
Paying for parking
Limited minibar options
Food poisoning concern

Categories

Cleanliness
8.16
Cleanliness was generally reported positively but had some concerns regarding room conditions.
Service
9.13
Most reviews highlighted staff as extremely pleasant and helpful.
Location
9.17
The central location was consistently praised for its convenience.
Room Quality
8.12
Rooms were generally comfortable, but issues like temperature control were noted.
Amenities
9.15
Amenities like the rooftop bar and breakfast received positive remarks.
Value for Money
8.61
Overall value is perceived positively in relation to offerings.
Food and Beverage
8.66
Food options received favorable reviews with mention of good breakfast.
Overall Experience
8.63
The general experience was good, with a few concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:58

Property Description

Luxurious Accommodation
Mercure Newport offers air-conditioned rooms with modern amenities including a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Facilities
Guests can enjoy access to a fitness centre, terrace, and a restaurant/bar, perfect for relaxation and unwinding during their stay. The 24-hour front desk and room service cater to all needs promptly.

Ideal Location
Located just 20 km from University of South Wales - Cardiff Campus, and with Motorpoint Arena Cardiff and Cardiff University nearby, Mercure Newport is the perfect choice for both leisure and business travelers.

To experience a blend of comfort and convenience, book your stay at Mercure Newport now.

Important information:

Please be advised that there is no parking available at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3936 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
G
GRAY • solo_traveller • gb
10
Had a really lovely stay and would definitely stay again
Pros:

Staff was friendly and had really lovely entertainment and food was lovely and had an amazing 2 nights sleep

Cons:

Nothing

2026-05-14 • via Nuitee
B
Bhavesh • solo_traveller • gb
10
Great value for a comfy room with good wifi. The surrounding area is not very appealing.
Pros:

The rooms were bright and had a great view of the town. The staff were friendly and present when needed. It was easy to get to from the train station. Friar's walk had alternate restaurants and shops to visit.

Cons:

The continental breakfast offerings were varied and decent. However, the hot breakfast quality was poor. The eggs were often over cooked and the quality of the bacon and sausage tasted cheap. The staff working the restaurant at breakfast were slow in checking people in which caused some queues.

2026-05-14 • via Nuitee
B
Bradley • solo_traveller • gb
10
2026-05-13 • via Nuitee
D
Dan • couple • gb
10
2026-05-12 • via Nuitee
A
Amy • couple • gb
10
2026-05-12 • via Nuitee
M
Morgan • solo_traveller • gb
5
2026-05-12 • via Nuitee
J
Jo • family_with_children • gb
9
2026-05-12 • via Nuitee
H
Hand • solo_traveller • gb
10
Had a brief but lovely stay. Would definitely recommend
Pros:

Excellent location, comfortable bed, very clean throughout, good breakfast, lovely bar

Cons:

Nothing

2026-05-11 • via Nuitee
M
michael • couple • gb
9
2026-05-11 • via Nuitee
K
Kay • couple • gb
9
2026-05-11 • via Nuitee
D
Deborah • couple • gb
9
Pros:

Convenient location for train station shops and restaurants. Great views from the room and quiet. Friendly helpful staff.

2026-05-11 • via Nuitee
S
sonja • solo_traveller • gb
10
Pros:

so friendly room was perfect and clean.

2026-05-11 • via Nuitee
H
HARDIK • couple • gb
10
2026-05-11 • via Nuitee
J
Jessica • couple • gb
10
2026-05-11 • via Nuitee
J
Joseph • extended_group • gb
10
Pros:

Clean, good breakfast

2026-05-10 • via Nuitee
Y
Yoan • couple • gb
8
2026-05-10 • via Nuitee
M
Malgorzata • extended_group • de
8
2026-05-10 • via Nuitee
P
Pestene • couple • gb
9
2026-05-10 • via Nuitee
S
Steven • couple • gb
10
Very pleasant and met our expectations
Pros:

Very welcoming staff, good clean rooms

Cons:

Nothing

2026-05-10 • via Nuitee
R
Robert • couple • gb
8
Great value central hotel
Pros:

Very comfortable and clean with great staff. Breakfast also very good. Central location.

Cons:

N/A

2026-05-10 • via Nuitee