Hotel Cassandra

Hotels
5.8 (1669 reviews)
Avinguda Europa numero 6 , El Arenal , ES

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and convenient location
Helpful staff
Cons:
Poor cleanliness standards
Outdated rooms and facilities

Categories

Cleanliness
4.01
Cleanliness issues mentioned: dirt, poor maintenance, and foul odors noted in several reviews.
Service
7.48
Mixed reviews on service, with some positive mentions of helpful staff but also reports of rudeness.
Location
7.82
Location praised for its convenience, though surrounding area cleanliness is questioned.
Room Quality
4.97
Rooms described as outdated and in need of renovation, with severe comfort issues.
Amenities
4.5
Limited amenities available and some reported poor condition in essentials like Wi-Fi.
Value for Money
5.96
Guests feel that what they paid did not match the overall quality experienced.
Food and Beverage
6.21
Breakfast mentioned positively but also criticized for a lack of variety and cleanliness.
Overall Experience
5.48
Overall experience ranged from acceptable to disappointing, mostly due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Outdoor Swimming Pool and Sun Terrace
Hotel Cassandra offers a refreshing outdoor swimming pool with pool views for a relaxing dip, along with a sun terrace to soak up the sun in style.

Multilingual Staff and Reception Assistance
The hotel boasts a multilingual staff fluent in German, English, Spanish, and French, ready to assist guests at any time at the reception, ensuring a smooth and comfortable stay.

Proximity to Popular Beaches and Airport
Conveniently located less than 1 km from Calo de Sant Antoni Beach, Hotel Cassandra is also near Sa Cova Baixa Beach and Playa de Palma Beach. Additionally, with Palma de Mallorca Airport just 9 km away, travel convenience is guaranteed.

Book your stay at Hotel Cassandra now for a delightful and stress-free experience!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking Breakfast & dinner options, please note that drinks are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 1669 reviews
Cleanliness: 4.01
Service: 7.48
Location: 7.82
Room Quality: 4.97
Amenities: 4.5
Value for Money: 5.96
Food and Beverage: 6.21
Overall Experience: 5.48
S
Sacha • couple • fr
10
2026-09-19 • via Nuitee
R
Raymond • solo_traveller • gb
10
Thankful to have chosen
Pros:

As flight cancelled had to find 2 nights to stay. Looked up the app 'low to high'. Hotel Cassandra looked great and sure enough was. Got taxi and the check-in very positive and very happy with the room. Thoroughly enjoyed the extensive breakfast. Okay we didn't wander too far from the hotel, as just wanted to get back home, but the hotel is nearby a couple of shops and places to have a meal.

2026-09-19 • via Nuitee
L
Lara • solo_traveller • de
6
2026-09-19 • via Nuitee
N
Nika • family_with_children • si
9
2026-09-18 • via Nuitee
W
Willian • solo_traveller • es
8
2026-09-18 • via Nuitee
R
Robert • couple • de
8
2026-09-18 • via Nuitee
2
2.0 • solo_traveller • es
8
Pros:

El personal de recepción sobre todo los chicos

Cons:

La habitación tenía olor muy mal,
Una señora de recepción me engaño diciendo que no avía camas de matrimonio
Porque era camas qué estaba para facilitar la labor alas camarera dé piso pero mi cama eran dé madera esto no está bien

2026-09-16 • via Nuitee
C
Carrasco • family_with_children • es
7
Pros:

La ubicación

Cons:

La ducha

2026-09-16 • via Nuitee
T
Tanja • couple • de
3
Sauber war es nicht
Pros:

Eigentlich gar nichts

Cons:

Sauberkeit Frühstück Lage

2026-09-16 • via Nuitee
A
Alicia • couple • de
1
2026-09-16 • via Nuitee
S
Sufean • couple • de
10
2026-09-16 • via Nuitee
B
Boris • solo_traveller • de
6
2026-09-16 • via Nuitee
P
Pedro • solo_traveller • es
4
No corresponde relación calidad/precio
Pros:

El personal nos atendió amablemente y la ubicacion

Cons:

Tremendamente ruidoso. Oyes las conversaciones de las personas colindantes. Ruidoso y escasos ascensores. Si bajas por la escalera (ascensor insuficiente) barandillas en muy estado..En la habitación 3 camas individuales juntas. Muy incómodo y sin espacio abrir armario. Cuarto de baño muy anticuado y bañera vieja que parece sucia aunque no lo estaba. Calidad baja y precio muy alto.

2026-09-15 • via Nuitee
A
Avola • solo_traveller • it
4
2026-09-15 • via Nuitee
C
Celestyna • couple • gb
1
Pros:

Nikomu nie polecę

Cons:

Brudno,śmierdzocą,Łazienka okropna.Z kontaktòw wystawały kable

2026-09-15 • via Nuitee
O
Olga • solo_traveller • es
10
Pros:

Las camas, el balcón con vistas al mar

Cons:

Nada

2026-09-15 • via Nuitee
Иван • couple • bg
7
Pros:

Breakfast was okay

2026-09-15 • via Nuitee
L
Liliia • couple • de
7
Отель хороший , соответствует своей цене . Хорошее расположение , присутствует запах сырости что благодаря кондиционеру
Pros:

Кондиционер , размещение, лифт

Cons:

Потолок который может в любой момент во время сна упасть мне на лицо в глаза или в рот.

2026-09-15 • via Nuitee
J
Jad • couple • at
3
2026-09-14 • via Nuitee
J
Jean-marc • solo_traveller • fr
6
Pros:

L'emplacement

Cons:

Pas de parking qui s'est avéré très compliqué
Wifi payant pour un trois étoiles

2026-09-14 • via Nuitee