Westcombe House

Hotels
Independent
7 (2 reviews)
3 Tunnel Ave, London, England, SE10 0SL , London , GB

Children allowed

Facilities

Free WiFi
Garden
Concierge service
Wheelchair accessible
Coin laundry on site
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Uncomfortable mattress
Blocked shower drain

Categories

Cleanliness
5.14
Shower drain was partially blocked, and freezer was ice over.
Service
8.11
Staff was very nice and responsive when contacted about key code issue.
Location
8.15
The room is in the best location for work.
Room Quality
6.1
The mattress was very uncomfortable, and drainage issues were noted.
Amenities
7.13
Standard quality for this hotel tier.
Value for Money
7.09
Standard quality for this hotel tier.
Food and Beverage
7.14
Standard quality for this hotel tier.
Overall Experience
7.11
Mixed feelings due to issues with the room but pleasant staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:30

Property Description

Garden Views and Modern Amenities
Enjoy the picturesque garden views at Westcombe House and take advantage of amenities like complimentary wireless internet and concierge services.

Comfortable Guestrooms
Feel at home in one of the 26 well-appointed guestrooms, each equipped with complimentary wireless internet to keep you connected.

Convenient Location
Located in London's Greenwich area, Westcombe House is just a short drive away from key attractions like the O2 Arena and Thames River, offering easy access to popular landmarks and venues.

To book your stay at Westcombe House and experience the best of London, reserve now!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Accessibility

    No elevators

  • Children and extra bed policy

    Children welcome

  • General

    Professional property host/manager

Location

Guest Reviews

7
Based on 2 reviews
Cleanliness: 5.14
Service: 8.11
Location: 8.15
Room Quality: 6.1
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
N
Nina partner
6
Pros:

This time we stayed in room 27. The room has very uncomfortable mattress, the springs stick out and dig in to you. It doesn't feel safe. I have to sleep on top of the quilt. The shower drain was partially blocked. And the freezer was ice over. I sent the photo to the accommodation management following the instruction but no response. I think the room in overall is okay and it is in the best location for my work. For health and safety I would consider changing the mattress. Many thanks.

2025-08-15 via Nuitee
N
Nina partner
8
Pros:

Overall was good. I think the 24 hour before key code system is so stressful, especially when the email they sent didn't include the passcode. We could only message hotel .com, but the staff told us just to wait until the morning on the check in day, it was so frustrating as we waited but they didn't contact us. We finally could get our key passcode after we contacted the Accommodation Emergency number. The staff was very nice and she immediately email us the code. Despite this, the room 31 was very nice and comfortable. We will definitely come back.

2025-08-15 via Nuitee