PRIMELUXE HOTEL

Hotels
8.5 (416 reviews)
Osmeña st. Behind Security Bank , Cagayan de Oro , ph

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Fax/photocopying
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
Room size small
Limited breakfast options
Missing amenities

Categories

Cleanliness
8.39
Rooms are generally clean, but some staff appeared not welcoming.
Service
9.36
The staff is very helpful and friendly.
Location
9.4
Location is great, accessible to main roads and near the mall.
Room Quality
7.85
Rooms reported as comfortable, but some were too small.
Amenities
7.88
Missing some amenities like mini refrigerators and extra furniture.
Value for Money
8.84
Fair price for the quality of accommodation provided.
Food and Beverage
7.39
Limited breakfast options and some quality concerns.
Overall Experience
8.86
Guests enjoyed their stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:36

Property Description

Convenient Location and Nearby Attractions
PRIMELUXE HOTEL is strategically situated in Cagayan de Oro, just a stone's throw away from popular landmarks such as Limketkai Center and Museo de Oro. With easy access to Department of Foreign Affairs and other points of interest, your exploration awaits.

Comfortable Rooms with Essential Amenities
Each room at PRIMELUXE HOTEL is designed for your comfort, featuring a private bathroom with complimentary toiletries and cozy slippers. Rest easy on quality bed linen and enjoy the convenience of provided towels during your stay.

Exceptional Service and 24-Hour Assistance
Our dedicated staff, fluent in English and Filipino, are available round-the-clock at the front desk to assist you with any inquiries or help you plan your itinerary. Your convenience and satisfaction are our top priorities.

Book your stay at PRIMELUXE HOTEL now and experience the perfect blend of comfort, convenience, and hospitality.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.5
Based on 416 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
S
Shepardboo • solo_traveller • us
5
Pros:

Security was awesome but the rest of the staff rude but to be fair one of the front desk staff was sweet

Cons:

The free breakfast was ok but you get what thy have not what you want, there is no refrigerator in the room so I ask staff if ok to put a pop in there's, when I went to get my cold pop next day it was warm, thy did not store it in there refrigerator like I respectfully asked if ok, the lady that got my pop for me was very rude and also the person she was sitting with was very defensive and I was clearly a inconvenience to them, I had stay here before and everything was amazing but not sure what happened but this place is clearly downhill, there is so much more of my stay was very disappointing and I will never stay her again,

2026-05-04 • via Nuitee
J
Jeanie • couple • ph
10
2026-05-04 • via Nuitee
M
Ma Georgina • couple • ph
6
Pros:

Location

Cons:

Front desk staff

2026-05-03 • via Nuitee
A
abarento • couple • ph
8
2026-04-27 • via Nuitee
C
Cuong • solo_traveller • ph
10
2026-04-27 • via Nuitee
O
ok • solo_traveller • ph
8
Comfortable, value for money
Pros:

Convenient location with free parking for guests.

2026-04-23 • via Nuitee
A
Archimedes • solo_traveller • ph
7
2026-04-22 • via Nuitee
J
JML • solo_traveller • nl
7
Pros:

Prijs/kwaliteit

Cons:

Beperkt ontbijt, maar personeel paste het aan

2026-04-20 • via Nuitee
J
Jeffrey • extended_group • ph
10
2026-04-16 • via Nuitee
B
Bruce • family_with_children • au
10
Pros:

Clean

Cons:

Location

2026-03-26 • via Nuitee
K
Karl • couple • au
10
2026-03-22 • via Nuitee
C
Cheryll • couple • sa
8
2026-03-19 • via Nuitee
A
Arlene • solo_traveller • us
9
thank you so much for my stay
Pros:

clean and tidy

Cons:

internet was so slow

2026-03-18 • via Nuitee
F
Frank • solo_traveller • de
6
Nur für Übernachtung ok
Pros:

Heller Aufenthaltsbereich im EG mit gutem Wifi.

Cons:

Kein Flair, sehr nüchtern. unpersönlich. Analog zum Personal. Das Zimmer ist zum Übernachten ok, mehr aber auch nicht. Nichts zum Verweilen.
Fußläufig wird es ab 500 Meter interessant, Restaurants etc.

2026-03-16 • via Nuitee
G
George • couple • kw
9
It was a good and presentable property !! I would certainly recommend !!the front staff were really cordial !!
2026-03-15 • via Nuitee
J
Javier • couple • ph
7
2026-03-15 • via Nuitee
B
Bagor • family_with_children • ph
10
Pros:

The staff are very accommodating

Cons:

None

2026-03-14 • via Nuitee
C
Chris • solo_traveller • us
10
The only place I stay when in CDO
Pros:

Everything. It is SPOTLESS, from the second you walk in the door. Great staff and yummy breakfast!

2026-03-11 • via Nuitee
C
Cecil • extended_group • us
9
2026-03-08 • via Nuitee
C
Chris • solo_traveller • us
10
I’m always 111% satisfied with my stays at Prime Lux hotel
Pros:

The property is spotless, the staff is excellent and it’s a fabulous value!

Cons:

Nada

2026-03-06 • via Nuitee