Sebastien Hotel

Hotels
8 (297 reviews)
M. Rizon Building, ML Quezon Highway, Ibapo, Lapu-lapu City, Cebu , Mactan , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Issues with cleanliness
Food quality concerns

Categories

Cleanliness
7.46
Several reviews indicate issues with cleanliness and maintenance, including remnants of dead insects and issues with the shower.
Service
8.93
Overall, guests appreciated the friendly and helpful nature of the staff, with positive mentions across multiple reviews.
Location
8.97
Close to shops and tourist attractions, with favorable comments about convenience.
Room Quality
7.92
Rooms are generally spacious and comfortable, though a few critiques about bathroom space.
Amenities
7.95
Basic amenities provided, but noted as lacking in certain aspects like hair dryers.
Value for Money
7.91
Reasonably priced for the location and services offered, despite some additional costs mentioned.
Food and Beverage
6.96
Numerous guests expressed dissatisfaction with the breakfast options, describing them as limited and unappealing.
Overall Experience
7.93
Overall positive stay with a few concerns addressed, but willingness to return suggests a favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:37

Property Description

Modern Amenities and Services

Sebastien Hotel in Mactan offers a comfortable stay with a shared lounge, free WiFi, and a 24-hour front desk. The concierge service ensures all your needs are met promptly.

Cozy and Well-Equipped Rooms

Each room at Sebastien Hotel features a seating area, flat-screen TV, and a kettle. Selected rooms even include a kitchen with a microwave, providing added convenience. Rest assured, all guests will have a fridge at their disposal.

Delicious Dining Options

Start your day with a plated breakfast or savor local meals at the on-site restaurant, Topsilog District. Culinary delights await to tantalize your taste buds.

Book your stay at Sebastien Hotel now and experience comfort and convenience in Mactan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ₱ 1,350 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 297 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.93
R
Rapanut family_with_children gb
6
Pros:

Good location and nice accommodating staff

Cons:

Construction next to a main road

2026-04-01 via Nuitee
W
WILLIAM solo_traveller us
5
2026-03-27 via Nuitee
L
Lukáš family_with_children cz
6
Jedna noc a pryč
Pros:

Čisté pokoje

Cons:

Hrozné snídaně
Hrozné místo rušné hlučné
Bazén ve vnitrobloku takový nešťastný
I když to není daleko na letiště díky šílené dopravě cesta skoro hodinu 🙈

2026-03-26 via Nuitee
Y
Yumi family_with_children jp
8
道路工事が残念、ホテルとしては合格!
Pros:

スタッフはフレンドリーかつ丁寧に対応してくれる。
スタッフは最高です。
またロケーションもとても良い。目の前にショッピングエリアがありニュータウンにも歩いていけて、1階にはランドリーとカフェ、マッサージもある

Cons:

ホテルは悪くないが目の前で道路工事が始まってしまい夜までうるさくて、子どもには無理だった。バスルームも構造上なのか水捌けが悪くて、子どもがすべって転ぶことがあった。
ただ、工事さえなければ、とても良いホテルだと思う。工事も日中出歩いてて、大人だけなら大丈夫かもです。

2026-03-12 via Nuitee
N
Neda couple it
1
Soggiorno di emergenza.
Pros:

Servizio navetta gratuito per l’aeroporto. Dopo varie storie alla reception, non ci hanno fatto pagare il telo macchiato. Uova strapazzate preparate al momento. All’arrivo per l’accoglienza (senza guardare l’esterno dell’hotel) credi di essere in un Hotel a 5 stelle, due tre persone sempre pronte ad aprire la porta, a toglierti i bagagli di mano ecc ecc. ma poi ……

Cons:

Camere minuscole, water nello stesso lato della doccia con tenda unica, prova a farti una doccia e l’acqua resta impantanata tutta attorno al water, no pendenza. Se macchi un asciugamano (potrebbe capitare) te lo fanno pagare extra, loro non hanno servizio lavanderia (mi chiedo come le lavano solitamente). dotazione asciugamani incluso nel prezzo (così scrivono), un solo telo a testa media grandezza. Se vuoi un telo viso te lo danno a pagamento. Colazione servita nella sala esterna accanto all’hotel e ti servono direttamente loro, no fai da te, chissà prendi una fetta di pan carré in più. Al momento della prenotazione non ci hanno nemmeno detto che avevano la navetta dall’aeroporto gratuita, e abbiamo dovuto pagare 1000Php di taxi.

2026-03-11 via Nuitee
M
Ma Flordeluna couple se
2
Deras frukost det var inte som jag trodde.
Pros:

Nära till restaurang

Cons:

Nästan allt

2026-03-06 via Nuitee
R
Roberto solo_traveller us
9
No comment
Cons:

The price of your are not equal

2026-03-04 via Nuitee
M
malcolm family_with_children gb
10
Pros:

Staff polite and attentive beds very comfortable, shopping and restaurants right on your doorstep and walking distance to New Town

Cons:

Nothing

2026-02-27 via Nuitee
D
Denise family_with_children dk
3
Billigt ophold men man får heller ikke meget for pengene.
Pros:

Lokationen var okay. Tæt på restauranter og shopping. Morgenmaden var god og betjening i restaurant meget god.

Cons:

Håndvasken lugtede af kloak og afføring. Vi kogte selv vand og forsøgte at rense luften væk. Aircondition virkede utilstrækkeligt. Enten for kold eller for varm, så vi slukkede dem ofte. De larmede også. Generelt meget larm fra gaderne, hvor der blev holdt fest til klokken 6-7 om morgenen med store højtalere. Da vi tjekkede ud skulle vi pludselig betale 3.800 pesos for pletter på sengetøjet i løbet af ugen. Pletter blandt andet fra tandpasta, som burde være nemt at vaske af.

2026-02-22 via Nuitee
M
Marymay couple ph
7
2026-02-08 via Nuitee
V
Von Bryan couple ph
1
2026-01-27 via Nuitee
Q
Qurainees couple sa
1
Bad stay
Pros:

It is fine but the security and front desk aren’t okay as there was unknown person who knocked at my door two times in a night of 12 January and 13 , I called the front desk to send the security but they didn’t and when i came down i called the tourism police who did nothing and they didn’t even retrieved the picture from the cctv camera claiming that the didn’t have an access. Imagine that I checked out leaving the deposited 1000 peso

Cons:

I have explained already

2026-01-27 via Nuitee
M
Mutoc family_with_children ca
10
Staff members are very polite and good costumer service ☺️
Pros:

Great location

Cons:

Very clean

2026-01-25 via Nuitee
O
Olga extended_group ru
9
Pros:

Очень приятный персонал , удобное месторасположение, шалом кафе, магазины, массаж

Cons:

Шум от дороги ночью, громкий кондиционер

2026-01-21 via Nuitee
K
KAI CHI extended_group tw
8
Pros:

住宿地點方便

Cons:

早餐種類可以再多一點選擇性

2026-01-19 via Nuitee
S
Sergei couple ph
8
2026-01-16 via Nuitee
W
William Boyd family_with_children us
9
2026-01-15 via Nuitee
L
Lanny couple us
9
always a great stay! 7 trips to the Philippines and I’ve stayed here every time.
Pros:

very convenient location friendly staff

2026-01-13 via Nuitee
V
vincent extended_group fr
2
2026-01-10 via Nuitee
T
Tometbabet family_with_children fr
9
Pros:

Emplacement et petit dej

Cons:

Ras

2026-01-05 via Nuitee