Altavista Hotel

Hotels
9.1 (115 reviews)
Carretera Monterrey-Reynosa km. 212, frente col. Valle Alto , Reynosa , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean common areas
Cons:
Issues with room cleanliness
Food quality concerns

Categories

Cleanliness
8.34
Some reviews indicate issues with cleanliness in rooms, specifically regarding visible dirt and maintenance.
Service
9.81
Several reviews highlight excellent service and attention from the staff.
Location
9.85
Guests commonly express satisfaction with the hotel's location.
Room Quality
8.3
Mixed reviews mention uncomfortable mattresses and maintenance issues.
Amenities
9.03
The amenities are generally viewed positively, though some guests noted missing expectations.
Value for Money
9.29
Most guests feel they received good value for the price, despite some complaints.
Food and Beverage
8.34
Several comments suggest dissatisfaction with the food options and breakfast quality.
Overall Experience
9.81
General sentiment indicates a positive overall experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:44

Property Description

Convenient Business District Location:
Situated in Reynosa’s bustling business district, Altavista Hotel is just a stone's throw away from Villa Florida Industrial Park, offering ease and accessibility for business travelers.

Relaxing Amenities:
Unwind in the outdoor pool, stay active at the fitness centre, and enjoy the comfort of air-conditioned rooms with free Wi-Fi, ensuring a pleasant and relaxing stay for all guests.

Delightful Dining Options:
Indulge in a variety of Mexican and international cuisine at the bright on-site restaurant, boasting garden views, or sip on your favorite drink at the lobby bar.

Book your stay at Altavista Hotel now for a seamless blend of convenience, comfort, and culinary delights.

Important information:

The property offers guest access with a guide dog.

25 percent off on food and beverage. Discount does not apply for breakfast.
Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.1
Based on 115 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.3
Amenities: 9.03
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 9.81
E
Emilio • couple • us
9
Pros:

The location

Cons:

Breakfast

2026-03-20 • via Nuitee
L
Leopoldo • couple • mx
8
Es bueno
Pros:

El buffet

Cons:

Muy rl área de los autos muy retirados

2026-03-19 • via Nuitee
P
Prisila Esdrey • family_with_children • us
10
2026-03-16 • via Nuitee
A
AndreaChiappo • family_with_children • it
8
2026-03-12 • via Nuitee
J
Jose luis • solo_traveller • mx
1
Pros:

Mada

Cons:

La seguridad esta rara ya que la entrada es por el estacionamiento de rejas como cárcel con 3 perros en puerta 3, además el aire ni funcionaba

2026-03-12 • via Nuitee
G
Gabriel • extended_group • mx
10
2026-03-10 • via Nuitee
H
Hernández • extended_group • mx
9
Pros:

Las recámaras muy comodas

2026-03-08 • via Nuitee
R
Rojas • couple • mx
10
2026-03-06 • via Nuitee
J
Jose • couple • mx
9
Pros:

Limpieza

Cons:

Las camitas much chiquitas, asta para una sola persona

2026-03-02 • via Nuitee
C
Cristina Vanessa • family_with_children • us
8
Regular
Pros:

El lobby es agradable .
Aunque la chica del check in muy lenta. Sin gente por delante estuvimos más de 30 min esperando.

Cons:

Se supone que incluye el desayuno con la reserva, y al llegar al hotel te encuentras con que es Sòlo desayuno continental. La página debería especificar! Hubo un error ya que Me cobraron el desayuno continental que supuestamente estaba incluido y no tienen políticas de reembolso en el hotel 👎👎👎👎

2026-03-01 • via Nuitee
A
Adrian • couple • us
8
2026-03-01 • via Nuitee
C
carlos • couple • mx
10
2026-02-14 • via Nuitee
B
Benito • extended_group • mx
8
Pros:

Ubicación

Cons:

El ruido de la gente caminando a la 1 -2-3 am en los pasillos y hablando como si estuvieran en la plaza

2026-01-30 • via Nuitee
M
María Elena Castillo Gutierrez • couple • mx
8
Me gusta
Pros:

El servicio del restaurante, la cama cómoda y ubicación

Cons:

En ocasiones siento el precio alto, está vez estuvo bien

2026-01-21 • via Nuitee
T
Teresita • family_with_children • mx
4
2026-01-19 • via Nuitee
K
Karen Denisse • extended_group • mx
10
Excelente hotel
Pros:

Ubicación

Cons:

Nada

2026-01-19 • via Nuitee
L
Laura Elisa • extended_group • mx
9
Bien
Pros:

Nos recibieron a la hora que llegamos que ya era un poco tarde, muy amables, nos tomaron foto con Santa, instalaciones muy bien, todo limpio y el personal amable.

Cons:

El desayuno incluido pensé que era el bufette y era solo el americano, no se si no leí bien o no venía especificado,

2026-01-19 • via Nuitee
R
Rebeca • couple • mx
9
Pros:

La tina de baño

Cons:

No tenían bar

2026-01-19 • via Nuitee
J
Julio • family_with_children • sa
10
Pros:

Todo excelente

2026-01-15 • via Nuitee
A
Amparo • family_with_children • mx
9
Muy buena
Pros:

El desayuno sin costo esta bien, pero como sugerencia agregar mas variedad

Cons:

Solo falta mas alumbrado en la área externa del lado derecho de la plaza.

2026-01-13 • via Nuitee