Victoria Palace

Hotels
8.2 (30 reviews)
Vatutina Street 17 , Atyraū , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Polite staff
Clean rooms
Cons:
Basic room amenities
Comfort could be improved

Categories

Cleanliness
7.84
The room was clean, but there was a suggestion for more regular trash removal.
Service
8.81
The staff were described as very polite and responsive to requests.
Location
8.85
Excellent location in a very quiet area near shops and cafes.
Room Quality
7.8
Room features were decent but had cheap mattresses; overall comfort could be better.
Amenities
7.83
Amenities provided are basic but functional, such as air conditioning.
Value for Money
8.29
Good value considering the price and the service provided.
Food and Beverage
7.84
Breakfast options available but not highlighted in reviews.
Overall Experience
8.31
Overall experience was positive with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:50

Property Description

Luxurious Accommodation: Victoria Palace, situated along the Ural River Embankment in Atyrau, offers elegantly designed air-conditioned rooms with modern amenities like satellite TV and Wi-Fi.

Exquisite Dining Experience: Indulge in a culinary journey at the hotel's grand restaurant, serving a delightful mix of Kazakh and European cuisines in a ballroom setting with intricate mosaic ceilings.

Convenient Facilities: Enjoy access to billiards, a 24-hour secure car park, and a shuttle service to Atyrau Airport. With a prime location just minutes away from the city beach and park, Victoria Palace is the perfect choice for your stay in Atyrau.

Book now for an unforgettable experience at Victoria Palace!

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 30 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
D
Damir Tukhvatullin • solo_traveller • uz
10
2026-03-12 • via Nuitee
T
Tatyana • solo_traveller • kz
7
2025-12-16 • via Nuitee
V
Valeriy • couple • kz
10
2025-12-04 • via Nuitee
Z
Zhanbolat • solo_traveller • kz
6
2025-11-04 • via Nuitee
M
Mikhail • couple • kz
8
2025-10-21 • via Nuitee
Y
Yerlan • extended_group • kz
8
2025-10-11 • via Nuitee
P
piano • solo_traveller • kz
10
Pros:

Отличное расположение, приятный очень тихий район, вокруг много магазинов, кафе и аптек
Персонал супервежливый и приятный, девушки на ресепшене солнышки
В номере чисто

2025-09-20 • via Nuitee
Константин • couple • kz
10
Было всё отлично, был приветливый персонал, который быстро реагировал на все просьбы.
Pros:

Всё

Cons:

Не было такого

2025-09-16 • via Nuitee
Павел • solo_traveller • kz
10
2025-08-23 • via Nuitee
A
Askhat • solo_traveller • kz
9
за такие цены достаточно хорошо, все таки есть горизонт куда расти
Pros:

Относительно тому что в Казахстане за такие цены отсутсвует завтра в большенство местах, с учетом здесь есть возможность выбрать завтра и кондиционер в номере. по крайнемере работает и охлаждает. двери закрывается на ключ и служба безопасности всегода на месте. А персонал всегда рады вам помощь.

Cons:

матрацы наверное расчитанные на бюджетный вариант, освещение больше холодного света и это немного дискомфортно, а также есть спец химия для удаления и очистки возле кранов для воды. Это у нас мало практикуется

2025-08-11 • via Nuitee
A
Abat • solo_traveller • kz
8
2025-08-02 • via Nuitee
S
Shah • couple • gb
8
2025-07-25 • via Nuitee
Дастан • couple • kz
10
Pros:

Находится в тихом районе

2025-07-25 • via Nuitee
D
Dmitry • extended_group • ru
8
Pros:

Всё понравилось. Единственное замечание / пожелание - чтобы мусор при уборке в номере выносили всё-таки каждый день. В целом по соотношению цена / качество / географическое расположение место практически идеальное.

2025-07-24 • via Nuitee
K
Kazak12 • solo traveller • kz
9
Superb
Pros:

A room on the ground floor with 3m high ceilings, the ceiling height is really matters, it gives you a feeling of an expensive hotel and comfort also. Wide bed was very cozy, dont want to get up of it, especially pillows were perfect: of ideal density and size. There were disposable slippers, tooth brush/pasta, liquid soap. The room was warm

Cons:

Bath room was not cozy, but ok

2024-12-21 • via Nuitee
L
Limesh • solo traveller • kz
1
Bad
Pros:

Nothing

Cons:

In my booking, Air conditioning and heating both were included but hotel refused to provide the air conditioner remote control. The room was over heated. I could not sleep in the night. I tried to open window and mosquitoes came inside. Why Booking.com gives false promises???? I registered official complaint immediately but booking.com has not resolved it yet.

2024-12-21 • via Nuitee
N
Norman • solo traveller • th
10
A comfortable and efficient hotel
2023-11-09 • via Nuitee
B
Bahaa • solo traveller • kz
6
Pleasant
2023-09-05 • via Nuitee
A
Aigul • family with young children • ro
7
Good
2023-09-04 • via Nuitee
Y
Yerkin • solo traveller • kz
7
Good
2023-05-11 • via Nuitee