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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Hosted evening meal (reserve)
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Colonial Charm and Modern Comforts
Historic Elegance: Step into the past with our colonial-style rooms, offering free Wi-Fi and cable TV for a comfortable stay.
Culinary Delights: Indulge in regional, national, and international cuisine at our restaurant with an impressive 18th-century wine cellar. Enjoy room service and complimentary coffee in the lobby.
Explore the Area: Immerse yourself in the vibrant culture of San Cristóbal de las Casas with Santo Domingo Church and its bustling market just a short walk away. Don't forget to visit the nearby Na Bolom Museum for a glimpse into the local history and art.
Experience a blend of history and luxury at our hotel. Book now for an unforgettable stay!
Please notice breakfast included in rateplan applies just to adults and children might pay at property.
This property is a member of the Certified Treasures of Mexico, a premium tourism program that aims to promote excellence in hotels and restaurants, which high standards of service, architectural and culinary features, reflect the rich Mexican Culture.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
La ubicación excelente, el desayuno muy rico y rápido el servicio a la habitación
Los colchones incómodos, viejos
El hotel es hermoso, la ubicación excepcional, si quieres estar cerca del centro, los anfitriones muy amables, las camas cómodas y suficientes sarapes para el frio.
La limpieza en las regaderas, el baño olía un poco mal y la iluminación de la habitación muy tenue. El internet de plano muy malo.
La ubicación y la Arquitectura del hotel que va muy bien con el centro de San Cristobal
La cañeria del baño, salen olores todo el tiempo
Hotel acogedor limpio y céntrico.
The room was clean. The hotel is located perfectly near the center. The staff is friendly and the hotel has a car park.
A wool blanket is not appropriate for a hotel in the 21st century.
Wi-Fi is instable. The bathroom would need urgently a renovation. Staff at the reception can't communicate in English
Quaint building near the centre of town, nice big room with comfy beds. Hotel staff were helpful.
Bathroom a little small but acceptable because the room was big. Hotel was quite noisy at times; we could hear lots of conversations between guests in adjacent rooms and in the corridors. There were coffee making facilities but you had to buy the coffee from reception. It's a small thing but everywhere else we have been in Mexico has provided coffee within the room price.
Hotel caratteristico a cinque minuti a piedi dalla piazza principale. L'hotel è ricavato in una casa tradizionale. Camere di buone dimensioni, un po' buie poiché sotto un porticato. Bagno piccolo ma grande doccia.
Ci hanno permesso di entrare in anticipo rispetto al check in, cosa molto gradita.
Parcheggio di proprietà due portoni dopo l'hotel.
Nulla.
The location was really good and the place is stunning the staff was and the water pressure was great with really hot hot water
The walls are thin you’re able to hear your neighbors alarms. My door was not easy to close due to authentic doors.
The facilities are beautiful! Very nice lounge areas both outdoors and indoors. Water pressure in the shower is great!!
Very good location, nearby everything that matters but not in the middle of the noise. It's quite a party town during weekends!
Our room was very dark, almost no difference to have the curtains closed or opened.
Bathroom is quite small in comparison with the room comfortable size.
Internet is ok, unless you need to work. Video calls are not stable
Location and ambiance of the hotel.
We were walking around town and missed the checkout time. We had to pay 400 pesos for maid over time. Downer
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