Streathem Hotel

Hotels
3.4 (79 reviews)
Hyde Park Gate , London , gb

Facilities

Non-smoking rooms
Room service
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Outdoor furniture
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Cons:
Dirty
Bad conditions
Bad smell
Horrific experience
Disgusting

Categories

Cleanliness
1
Completely horrible experience with dirty, bad conditions and bad smell.
Service
4.2
Standard service quality for a hotel of this rating.
Location
4.2
Standard quality for this hotel tier.
Room Quality
4.2
Standard quality for this hotel tier.
Amenities
4.2
Standard quality for this hotel tier.
Value for Money
4.2
Standard quality for this hotel tier.
Food and Beverage
4.2
Standard quality for this hotel tier.
Overall Experience
1
Completely horrible experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:30

Property Description

Streathem Hotel, nestled in London's heart, offers proximity to top attractions like Royal Albert Hall and Harrods. Guests can enjoy comfortable rooms with modern amenities like free WiFi and room service. The hotel provides convenience with a fridge, dishwasher, and 24-hour front desk.

Prime Location: Explore Royal Albert Hall, Natural History Museum, and more within walking distance.
Cozy Accommodations: Enjoy well-equipped rooms with free WiFi and essential amenities.
Convenience at Your Service: Benefit from room service, 24-hour front desk, and proximity to South Kensington Underground Station.

Book a stay at Streathem Hotel for an unforgettable London experience!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

3.4
Based on 79 reviews
Cleanliness: 1
Service: 4.2
Location: 4.2
Room Quality: 4.2
Amenities: 4.2
Value for Money: 4.2
Food and Beverage: 4.2
Overall Experience: 1
R
Rupti extended_group gb
6
2025-08-19 via Nuitee
O
olsinski couple pl
1
Pros:

Nothing, it was completely horrible experience. It was dirty, bad conditions and bad smell

Cons:

Everything. It was very dirty and disgusting. Very bad experience

2025-07-13 via Nuitee
J
Jacob extended_group gb
1
2025-07-11 via Nuitee
M
Mark extended_group gb
1
Ruined
Pros:

Nothing it was horriffic

Cons:

Everything, a solute shithole

2025-07-03 via Nuitee
S
Sara young couple gb
2
Very poor
2025-06-19 via Nuitee
I
Imee family with young children gb
1
Bad
Cons:

TOILET DOES NOT WORK PROPERLY, BED AND FLOOR DIRTY,COMMUNINICATION WITH STAFF IS HARD AND DIFFICULT TO CONTACT.

2025-05-27 via Nuitee
H
Hana group gb
5
WE were satisfied and when we visit London ,we book this hotel again,good price in city centrum
Pros:

location perfekt,

Cons:

Broken shower,it did not go water from basin,very cold room

2025-05-24 via Nuitee
B
Bethan with friends gb
7
Great location , great base to sleep and not spend time In too
Pros:

Property is great location and great price easy to get on public transport and see central London sites.

Cons:

The room was very unclean the bed bases had damp on them there was a wardrobe with no rail or no hangers so unable to use this. There was a hole in the floor or bathroom and the sides of shower were full of dirt.
There were drawing on the walls with pen and it was very run down.

2025-05-19 via Nuitee
S
Sandor family with young children hu
2
Missed payed bathroom.
Pros:

Nothing.

Cons:

The first night accomodation was without bathroom. I complain on reception by phone inmediately. They said it's impossible to solve the problem, but tomorrow I will get a proper room and rebate. Next day I get proper room, but nothing rebate for the first awful night. I reclaim at Booking.com, but they said they can't do anything. I have photos, videos, voice files as a proofs, but the promised rebate refused, and no answer for the reclamation.

2025-05-16 via Nuitee
I
Iacomussi solo traveller gb
1
lack of hygiene
Pros:

Nothing

Cons:

It was dirty. Bathroom was under standards in terms of hygiene.

2025-05-11 via Nuitee
G
Georgina family with young children gb
2
Ok for one night
Pros:

The location for the Royal Albert hall was good

Cons:

Main reception was ok but room left a lot to be desired, states WiFi but no passwords left, even when asked. Tv with no remote, room just had beds in no wardrobes etc and damaged plasterwork/all looking very tired and the mirror fell off the wall as the screws weren’t fixed properly

2025-05-09 via Nuitee
R
Rohanie family with young children gb
9
Superb
2025-05-06 via Nuitee
E
Elizabeth young couple gb
9
Not the Ritz but fantastic value for money for London Hotel
Pros:

No Breakfast included

2025-05-05 via Nuitee
A
Amy young couple gb
1
Shocking!
Pros:

The location.

Cons:

Photos and descriptions are NOTHING like the actual accommodation.
We were greeted by a man in the hallway who didn't introduce himself, just asked what room & then proceeded to get our key our of the lock box which wasn't locked and told us directions to our room which was on the second floor. We opened the door to find three double beds in the room, pillow cases on inside out, a random fridge infront of the hot radiator, hardly enough space to open the door because one of the beds was in the way, and that was it! No bed side table, a lamp with no bulb, and an extension lead on the floor. The room was filthy, the floors were filthy, and everything made my skin crawl. The shared bathroom which had other people's personal belongings in was absolutely disgusting, scummy, the glass in the window had paint caked all over it for privacy, the shower floor was thick with grime, it was utterly shocking. In checking out, we locked the door and put our key back in the box and jumbled the numbers - not a lot else we could have done. Couldn't see any 'staff'. Thankfully, we only needed the place for somewhere to sleep. Even then, that was uncomfortable. Luckily I was with my partner, if I had been travelling alone I wouldn't have stayed there. It didn't feel safe & i took all valuables with me - didnt eant to leave anything there unattended. 100% would NOT recommend. Spend a little bit more money & stay elsewhere!

2025-04-27 via Nuitee
A
Ankita family with young children gb
6
Average
Pros:

Kitchen service was good

Cons:

Room was not clean . Spiders and dust in room mat was dirty

2025-04-17 via Nuitee
J
John young couple gb
3
Poor
Pros:

Great location for the Royal Albert Hall. Hyde Park and museums.

Cons:

The room was downstairs and overlooked a filthy yard. The room had no wardrobes or even a drawer. Tiles were hanging off the bathroom walls and the floor was also lifting. The worst was ants crawling all over the floors and in the bed. Tv wouldn't work. Awful place.

2025-04-03 via Nuitee
S
Shelley family with young children gb
1
Bad
Pros:

This is a dyer place it's not what the pictures sell first room had a ants infestation and second room was moldy broke toilet seat floors bath was grim would rather sleep outside

2025-03-30 via Nuitee
P
Paul review category business travellers gb
5
The room was where I needed to be but it was really basic - but then, for London, it was cheap
Pros:

The bed was comfortable and clean.

Cons:

The hotel has no signs so is difficult to find. The bathroom was really not clean. There was no toilet paper!

2025-03-28 via Nuitee
S
Stickyblue17 family with young children gb
1
A very bad exp
Pros:

To start, we couldn't find the hotel as it is not named on the exterior of the building. We walked all over the place to find it. Once found, we couldn't get in. We didn't have the code. We had to phone a mobile number on the booking email. He, after 4 phone calls sent us the code. When we entered there was a bank of key locks. We were given a code but not the room number. So we started with the first one, using the code. The third lock opened, we took the key, went and entered the room only to find someone else's case lying on the bed. We were then given a different code and a room number. And finally found our room. Very cramped and not very clean. There were no towels available to wash and shower. Unfortunately, extremely poor. We were so glad that we were only staying for one night. Location is fantastic, next to the Royal Albert Hall.

2025-03-27 via Nuitee
B
Bonnie family with young children gb
1
Horrible
Pros:

Hotel was disgusting, was really dirty and the bathroom was full of ants and shower was mouldy and there was dirt everywhere, floors was filthy bedside table was dirty , didn’t have the facilities advertised…curtains was dirty and ripped ….wasnt a nice place to stay and defo not worth the money I paid . Waiting for the manger to contact me

2025-03-27 via Nuitee