Sunrise Hotel

Hotels
7.5 (266 reviews)
Hope Road, Shanklin , Shanklin , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Pets allowed
Darts
Non-smoking throughout
Shared lounge/TV area
Heated pool
Pet bowls
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Inconsistent service
Food quality concerns

Categories

Cleanliness
6.58
Cleanliness was a concern with reports of unemptied bins and sticky floors.
Service
8.05
Mixed responses; some friendly staff but also reports of inadequate service during busy times.
Location
9.09
Location is praised for its proximity to the seafront and lovely views.
Room Quality
8.04
Rooms were clean and comfortable, but some issues were noted with furniture comfort.
Amenities
7.07
Good amenities like a pool, but there were issues with maintenance.
Value for Money
7.03
Decent value, particularly with discounts due to renovation, but some services were lacking.
Food and Beverage
6.08
Food quality was mixed; some positive notes on breakfast contrasted with reports of inconsistency.
Overall Experience
8.05
Overall experience was positive, despite some issues; guests appreciated the efforts of new management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:33

Property Description

Luxurious Accommodation Near Shanklin Beach

Seasonal Outdoor Pool and Free Parking
Enjoy a relaxing stay at Gracellie Hotel with a seasonal outdoor pool and complimentary private parking. Take a leisurely stroll to Shanklin Beach located just 300 meters away.

Entertainment and Dining Options
Indulge in karaoke nights and stay connected with free WiFi. Savor delicious meals at the on-site restaurant or unwind on the terrace. With room service available, your comfort is our priority.

Fun Activities and Scenic Views
Experience a memorable stay with billiards, darts, and a barbecue area at your disposal. Some rooms offer stunning sea views, ensuring a picturesque backdrop for your getaway.

Book now to experience the perfect blend of luxury and convenience at Gracellie Hotel.

Important information:

Please note that pet will incur an additional charge of 10 GBP per night per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 266 reviews
Cleanliness: 6.58
Service: 8.05
Location: 9.09
Room Quality: 8.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 8.05
E
edwards • family_with_children • gb
1
can't wright sentence did not stay
Pros:

there was no breakfast nothing the p[lace was filthy we did not stay found somewhere else

Cons:

everything complete filth

2026-04-23 • via Nuitee
S
Sheenam • couple • in
9
2026-04-22 • via Nuitee
L
Lawrence Cherone • solo_traveller • gb
9
2026-04-16 • via Nuitee
L
Lambert • extended_group • gb
10
Friendly staff and guests
Pros:

Clean and secure parking

Cons:

Nothing

2026-04-13 • via Nuitee
E
Erica • family_with_children • gb
9
Perfect. Just Perfect
Pros:

Just as expected

2026-04-10 • via Nuitee
R
Radheshyam • family_with_children • in
7
2026-04-09 • via Nuitee
G
Gully • couple • gb
8
Relaxing
Pros:

Dog friendly 🤗🐕 Very nice staff

2026-04-07 • via Nuitee
J
Jason • family_with_children • gb
10
2026-04-05 • via Nuitee
S
Shahid • family_with_children • gb
10
Pros:

Excellent service and very clean. Meet all our expectations. I will give 5 star rating.

2026-04-05 • via Nuitee
D
darren • couple • gb
10
Pros:

We really enjoyed our stay here, the staff were lovely and made us welcome.

Nice comfy bed hot shower tea and coffe in our room, very reasonable and all a stones throw from the beach with a great view.

Thanks guys
See you again.

2026-04-05 • via Nuitee
M
mary • family_with_children • gb
8
2026-04-03 • via Nuitee
K
Kharwar • couple • gb
10
Pros:

I like the view from the hotel and even the staff was really friendly and helpful over there. It was a nice and peaceful stay.

2026-03-29 • via Nuitee
A
Archie • family_with_children • gb
10
2026-03-15 • via Nuitee
D
Daniel • couple • gb
8
Pros:

They could introduce shower curtains to limit the flooding in the bathroom

2026-03-14 • via Nuitee
N
Naveen • couple • gb
10
We really enjoyed the stay even though it’s off season, the location was superb and the staff is well attentive to your
Pros:

Excellent location and the hotel was really nice

2026-03-03 • via Nuitee
A
Arkadiusz • family_with_children • gb
9
2026-02-22 • via Nuitee
A
Anthony • solo_traveller • gb
10
Relaxed, friendly and a family like atmosphere.
Pros:

Without a doubt one of my best experiences at a hotel anywhere. Steve, the owner and the team were extremely accommodating during my stay. The hotel has a lovely, relaxed and friendly vibe. There are theme nights in the bar. I even found that I made friends with many of the other guests during my stay.
I would recommend the hotel as the ideal spot for the perfect getaway.

Cons:

I can't find anything that I can list as a negative.

2026-02-22 • via Nuitee
T
Teresa • family_with_children • gb
6
Ok for somewhere to base yourself.
Pros:

Budget friendly hotel. Lovely location for families. Large three bed room. Decent breakfast included. Friendly helpful staff.

Cons:

Mattress was so uncomfortable. Pool not clean or heated! Bar very tired looking and empty. Shower tiny with either very hot or very cold water!

2026-01-19 • via Nuitee
H
Hayley • extended_group • gb
10
2026-01-19 • via Nuitee
R
Richard • couple • gb
6
Friendly staff Ok base
Pros:

Breakfast was good as was the waitress serving breakfast

Cons:

Bathroom very small. No restaurant available. No maid service. Not very clean.

2026-01-19 • via Nuitee