Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service from staff
Clean and spacious rooms
Excellent location for theme parks
Cons:
High food prices
Some cleanliness issues noted
Mediocre food quality

Categories

Cleanliness
8.25
The room was very clean, but some reviews noted dirty dishes and a need for more attention in breakfast areas.
Service
9.25
Staff was described as very kind and helpful, with a high level of service mentioned throughout the reviews.
Location
9.25
Great access to theme parks and ample parking noted, contributing to a positive sentiment about location.
Room Quality
8.75
Rooms were described as spacious, comfortable, and well-maintained.
Amenities
8.75
Amenities considered standard for a hotel tier, though some issues with kid's staff communication noted.
Value for Money
7.75
Some reviews pointed out that food and additional services were considered overpriced.
Food and Beverage
7.25
Mixed sentiment with some mentioning high prices and poor quality of buffet food.
Overall Experience
8.75
Overall experience was positively noted as many guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:34

Property Description

Enchanting Fairy-Tale Experience

Themed Pavilions: Step into a world of fantasy with rooms themed to delight guests of all ages. From whimsical decor to garden views, each room offers a unique experience.

Blue Lagoon Water Area: Dive into relaxation at the expansive 3000 m² water area. With pools, hydromassage zones, and a dedicated children's pool, there's fun for everyone. Complimentary loungers ensure a comfortable stay.

Family-Friendly Fun: Let the kids' imaginations run wild with entertainment shows, playgrounds, and more. Plus, easy access to Gardaland and Sea Life amusement park makes for unforgettable family adventures.

Experience the magic of Gardaland Hotel - Book your stay now for an unforgettable getaway!

Important information:

Please note that cash payments of EUR 2000 or above are not permitted under current Italian law.

Please note that meals for any child sleeping in an extra bed/cot will have to be paid for separately.

Please note that a credit card is required upon check-in for a pre-authorization hold for EUR 50.00 to cover any extra charges.

Air conditioning is only available in summer.

When traveling with pets (please note that only dog are accepted as pets), note that an extra charge of EUR 90 per stay applies. Only one dog of maximum 30 kg is allowed per room.

A swim cap is compulsory to access the pool and can be bought on site at € 7,00 per cap.

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 8, 2025 until Fri, May 22, 2026

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2381 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.75
S
Salvatore solo_traveller it
10
2026-02-13 via Nuitee
A
Angela couple it
6
Soggiorno piacevole ad eccezione del check-in
Pros:

Ambientazione carina adatta ai bambini che sicuramente apprezzano la presenza dei personaggi Gardaland.
Struttura coerente con un 3 stelle. Il prezzo più alto rispetto a strutture di medesima classificazione si giustifica per il contesto.

Cons:

La gestione del cliente e della prenotazione con policy della struttura assolutamente discutibili e a solo discapito del cliente mettendo al primo posto l’incasso immediato e oltre il dovuto dell’Hotel rispetto alla ragione dei fatti. Direttore privo di empatia e chiuso a qualunque opzione per la risoluzione del problema. Complice un’errore di Booking nella comunicazione della prenotazione all’Hotel questa non ha accettato soluzioni se non addebitare al cliente una spesa non dovuta, cosa che non ci aspetta da una struttura di questo calibro.

2026-01-23 via Nuitee
O
Olena family_with_children ua
1
Не рекомендую никому
Cons:

Все начиная от еды заканчивая персоналом

2026-01-20 via Nuitee
S
Suppa family_with_children ch
7
2026-01-19 via Nuitee
I
ilirjana family_with_children at
7
2026-01-19 via Nuitee
J
Jacopo couple it
8
2026-01-19 via Nuitee
M
Matej family_with_children hr
8
2026-01-19 via Nuitee
C
chiara extended_group it
10
2026-01-19 via Nuitee
M
Mousa family_with_children il
6
2026-01-19 via Nuitee
M
Miriam couple it
9
2026-01-19 via Nuitee
M
Manuela family_with_children lu
10
Very clean and very friendly staff! With kids animation. Simply awsome!
Pros:

Very clean and very friendly staff!

2026-01-19 via Nuitee
F
Fabiola family_with_children it
10
Pros:

È stata una sorpresa! Tutto perfetto, dalla pulizia al personale! Torneremo sicuramente

Cons:

Tutto perfetto!

2026-01-19 via Nuitee
D
Debora family_with_children ch
9
2026-01-19 via Nuitee
M
Morena couple it
10
2026-01-19 via Nuitee
M
marialucia family_with_children it
9
2026-01-19 via Nuitee
M
Manuela Regina family_with_children it
8
2026-01-19 via Nuitee
G
Gjyliana family_with_children it
10
Ritorno volentieri
Pros:

Proprio tutto la struttura del hotel era perfetta per i bambini

Cons:

Solo i prezzi, ho pagato 600€ per una notte. Senza colazione inclusa

2026-01-19 via Nuitee
A
Alessia couple it
10
Eccellente!
Pros:

La struttura è molto bella! A prima vista tutta illuminata e ben curata! Appena fatto il check-in ed entrati nei padiglioni delle camere una vista mozzafiato con la fontana di prezzemolo! Complimenti.

2026-01-15 via Nuitee
M
Maja family_with_children hr
8
2026-01-15 via Nuitee
I
Irene family_with_children it
10
2026-01-15 via Nuitee