Hotel Champlain

Hotels
8.4 (1365 reviews)
115 Rue Sainte-Anne , Quebec City , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cozy atmosphere
Cons:
Issues with cleanliness
Breakfast quality needs improvement
Room layout could be better

Categories

Cleanliness
8.21
The room and bathroom were clean, but there were issues mentioned regarding some facilities.
Service
8.98
Staff were very accommodating and friendly, contributing positively to the experience.
Location
9.22
Excellent location near attractions, very convenient for visitors.
Room Quality
7.67
Rooms were described as cozy but had issues with mattress quality and layout.
Amenities
8.7
Amenities were satisfactory, though some were lacking in maintenance or variety.
Value for Money
8.16
Pricing is competitive, but some amenities like breakfast were deemed lacking.
Food and Beverage
7.71
Breakfast options were criticized for poor quality, affecting the overall experience.
Overall Experience
8.58
Overall, a pleasant stay with minor issues, aligning with expectations for this rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:00

Property Description

Unrivalled Location
Nestled in the heart of Old Quebec among historic buildings, Hotel Champlain offers proximity to top attractions, restaurants, and shopping centers.

Convenient Amenities
Start your day with a delectable breakfast or savor complimentary 24-hour cappuccinos and espresso. Unwind in well-appointed guestrooms featuring luxurious amenities like goose-down duvets and iPod compatible radios.

Nearby Attractions
Immerse yourself in the rich history of Quebec by visiting nearby landmarks such as Notre Dame Cathedral, the Museum of Civilization, and the picturesque Battlefield Park.

Experience the charm and convenience of Hotel Champlain. Book your stay now!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Rates are based on double occupancy.

The hotel does not accept American Express; guests who make their reservation with American Express will need to provide a different credit card for payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1365 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.58
R
Roberta family_with_children it
9
2026-08-29 via Nuitee
M
Melanie couple gb
9
Pros:

The bedroom had everything we needed. I liked the coffee machine downstairs too. The location was great and there is parking.

Cons:

The breakfast wasn’t amazing but there are places nearby for great pastries

2026-08-29 via Nuitee
D
Donald solo_traveller us
7
2026-08-28 via Nuitee
S
Sonia couple ch
8
Un hébergement parfait pour visiter Québec
Pros:

Sa situation dans le vieux Québec a proximité de tout . Et enfin du bon café.machine Nespresso dans la chambre et capsules gratuites

Cons:

Le petit déjeuner. Mal organisé trop de monde bruyant . Petit déjeuner standard

2026-08-28 via Nuitee
R
Ronald solo_traveller ca
8
2026-08-27 via Nuitee
S
Sophie family_with_children ca
7
2026-08-27 via Nuitee
P
Panida couple th
10
Excellent! We really enjoy our stay here
Pros:

Comfort stay, friendly staffs, excellent location. Room is spacious and clean.

Cons:

None

2026-08-27 via Nuitee
G
Gilles family_with_children be
8
Hôtel idéalement situé pour découvrir la ville.
Pros:

La chambre est spacieuse; La kitchinette est équipée d'un frigo ainsi que d'un cuisinière.

Cons:

ll manquait des serviettes, il serait bien de vérifier les ampoules, et de rafraichir la décoration

2026-08-25 via Nuitee
H
Helen solo_traveller au
9
Hotel Champlain
Pros:

Great location and quiet. We had a room with a view of Chateau Frontenac, so could see the fireworks from our room. Only about 10 mins walk to attractions. Plenty of eateries close by also. Breakfast was good value ( saved on tipping ). Upon checking out, the reception lady suggested taking an Ubet XL, saving us money so all 4 of our party could go in the one vehicle instead of 2 separate taxis to Gare Du Palais train station which cost about CAD 31.

Cons:

Extremely slow elevator

2026-08-24 via Nuitee
K
Klaus Per couple de
8
2026-08-22 via Nuitee
R
richard solo_traveller gp
7
Pros:

L emplacement il n' y a pas mieux, la literie est top, le personnel à la réception très chaleureux et réactif. Machine a café a volonté très bien.

Cons:

Des lits un peu vieillots mais confortables, le petit dej sans chocolat, au petit dej on est un peu a l étroit.

2026-08-20 via Nuitee
N
Nicole couple ca
8
Très bien en général. Bien situé, et lit très confortable
Pros:

Le petit déjeuner est bien mais sans plus

Cons:

La porte de la salle de bain ne ferme pas correctement

2026-08-20 via Nuitee
S
Stefano family_with_children it
9
2026-08-19 via Nuitee
G
Giulia couple it
10
Tutto perfetto! Ottima colazione, posizione ottima
Pros:

Tutto perfetto, ottima posizione

Cons:

Non c’è niente che non mi è piaciuto

2026-08-18 via Nuitee
M
Monika couple ca
9
Loved it
Pros:

Very convenient location, excellent parking.
We stayed in the older part of the property and found the room very nice and large. Super comfortable bed, clean linens and seating areas.
Would have given it a 10 were it not for the tub shower but we will definitely book it again . Also shout out to Tommy from the reception. He went over and above to give us a great welcome, including carrying our luggage up .

Cons:

Tub shower

2026-08-17 via Nuitee
M
Marie-Christine solo_traveller fr
8
Belle escapade à Québec
Pros:

Hôtel bien situé. Chambre calme et spacieuse

Cons:

La fenêtre donnait sur un mur
Petit déjeuner pas terrible. Un seul choix de confiture. Tous les matins pareil

2026-08-16 via Nuitee
H
Hicham family_with_children ca
3
Pros:

Great location

Cons:

The room could definitely use some improvement. The carpet had an unpleasant, musty smell, likely due to humidity, which made the room feel less fresh and comfortable. Our room also faced a very narrow street, so very little natural daylight came in, making the room feel quite dark even during the day. The cleanliness of the bathroom was also below what we would expect from a hotel of this standard and could have been more thorough. Overall, these aspects affected the comfort of our stay

2026-08-16 via Nuitee
T
TODESCHINI solo_traveller fr
7
Pros:

L'emplacement est vraiment idéal en plein centre ville

Cons:

Le bruit, il y avait une famille très bruyante dans la chambre à côté de la notre, l'isolation n''est pas très bonne. Ces mêmes personnes ont gâché le petit déjeuner par leur manque de respect, mais personne n'a réagit

2026-08-16 via Nuitee
L
Lenneke extended_group nl
8
2026-08-16 via Nuitee
R
Real solo_traveller ca
10
2026-08-14 via Nuitee