Hotel Bruxelles

Hotels
8 (1279 reviews)
40 Burg Street , Cape Town , za

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Lift / Elevator
Safety deposit box
Non-smoking throughout
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
No air conditioning
Noise disturbances
Flooding issue

Categories

Cleanliness
7
Noted flooding issue and some noise disturbances.
Service
9
Staff was described as friendly and helpful.
Location
9
Great location near attractions and good access to public transport.
Room Quality
8
Spacious rooms but with some noise and temperature issues.
Amenities
7
Air conditioning was lacking and some amenities were noted as absent.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8
Standard quality for this hotel tier.
Overall Experience
8
Positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:01

Property Description

Prime Location
Hotel Bruxelles is conveniently located near popular attractions like V&A Waterfront, CTICC, and Table Mountain, making it the perfect choice for exploring Cape Town.

Modern Amenities
Enjoy the convenience of room service, free WiFi, and a 24-hour front desk at our 4-star hotel. Each room is equipped with a desk, flat-screen TV, and a private bathroom for a comfortable stay.

Scenic Views
Some of our rooms offer stunning city views, providing guests with a truly memorable experience during their stay at Hotel Bruxelles.

To experience the best of Cape Town with top-notch amenities and breathtaking views, book your stay at Hotel Bruxelles today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 1279 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
K
Khanyile • solo_traveller • za
10
2026-07-04 • via Nuitee
S
Storm • couple • za
10
2026-07-04 • via Nuitee
A
Arnold • solo_traveller • za
10
2026-07-04 • via Nuitee
A
Abighil • solo_traveller • za
8
2026-07-03 • via Nuitee
غفران • solo_traveller • sa
10
Pros:

مازلت اشكر الموظفه شانتي حتى اخر لحظه كانت تقدم لي المساعدة بكل حب احببت الاقامه من رقي تعامل الموظفين هناك شكرا شانتي شكرا ريان

Cons:

فقط اتمنى اضافه ادوات الاستحمام وفرشه اسنان ومعجون لكون رائعا جدا

2026-07-03 • via Nuitee
G
Gregor • solo_traveller • za
1
THE WHOLE TRUTH
Pros:

The night staff!

Cons:

That's really the MOST CRAZY THING I HAVE EVER SEEN!!!
YOU HANG UP A HAIR DRYER, BUT THERE IS NO PLUG IN THE WHOLE ROOM WHICH SUPPORTS THIS PLUG 🙈🙈🙈
So I will ASK BOOKING.COM TO PUT UNDER YOUR DESCRIPTION: PLEASE BRING A PLUG IF YOU WANT THE HAIR DRYER TO WORK AND I WILL ATTACH THIS PICTURE !

Then it amounts to disrespect of your clients that in every room the SAFE IS NOT WORKING!
AT 305 IT WAS NOT WORKING FOR 1 WEEK AFTER I REPORTED IT ON THE FIRST DAY AND WAS TOLD THE TECNICIAN IS COMING TO FIX IT!
AFTER 1 WEEK I MOVED OUT AND IT WAS STILL NOT FIXED!
YOU WILL NOT BELIEVE IT WHAT IS COMING NOW:
I MOVED TO ROOM 401 AND GUESS WHAT THE SAFE IS NOT WORKING! 🙈😳 AND YOU GUESSED IT RIGHT THE HAIR DRYER IS ALSO NOT WORKING!
THERE IS NO ROOM SERVICE IN THE WHOLE HOTEL! AND THERE ARE NO CLEANING MATERIALS TO BE SEEN!
SO NOW YOU GOT THE WHOLE TRUTH AND I HOPE YOU HANDLE IT WITH RESPONSIBILITY AND BETTER YOUR STORIES! THANKS,
GREGOR MÜLLER

2026-07-03 • via Nuitee
T
Theo • couple • za
10
Pros:

The staff were super friendly and we made friends with them. They were very kind. Hospitality is on point. Only thing it lacks a restaurant. But the place is absolutely beautiful. I will definitely recommend anyone to stay there.

2026-07-03 • via Nuitee
P
Philasande • couple • za
5
2026-07-03 • via Nuitee
T
Triena88 • solo_traveller • za
9
Pros:

Had a great stay, very comfortable and close to where we wanted to be,. Staff was helpful when needed help.

Cons:

Bathroom tap was not working well, small stream of water almost as if there was no pressure and no hot water coming from there

2026-07-03 • via Nuitee
G
Gregor • solo_traveller • za
1
2026-07-03 • via Nuitee
K
Kese • couple • za
8
Amazing
Pros:

Spacious

Cons:

TV is small

2026-07-03 • via Nuitee
M
Malepe • couple • za
10
Pros:

cleanliness

Cons:

it was cold no heat in room

2026-07-03 • via Nuitee
D
Dictor • solo_traveller • za
7
2026-07-02 • via Nuitee
غفران • solo_traveller • sa
10
Pros:

رائع نظيق هادى جدا
تعامل مع شانتي وريان كان جدا لطفين موظفيدالاستقبال

Cons:

كل شي كان رائع والموظفين ودودين جذا

2026-07-01 • via Nuitee
T
Tonny • couple • za
10
2026-07-01 • via Nuitee
M
Melissa • solo_traveller • za
9
2026-07-01 • via Nuitee
X
Xhati • solo_traveller • za
10
Pros:

Everything was good thanks

Cons:

None

2026-07-01 • via Nuitee
M
Mama • couple • za
10
2026-06-30 • via Nuitee
A
Asiphe • couple • za
8
2026-06-29 • via Nuitee
G
Gregor • solo_traveller • za
1
7 NIGHTS BEFORE CHANGE !
Pros:

The Service from the Nightshift stuff!

Cons:

You know I'm EXCACTLY 1 WEEK NOW IN 305 AND TOLD RECEPTION THAT MY SAFE IS NOT WORKING & THE SHOWER IS NOT WORKING ( MEANING IT WILL FLOOD THE WHOLE BATHROOM FLOOR! )
I WILL AD MY MESSAGE WHICH I SENT 1 WEEK AGO!
AND NOW IT COMES:
I JUST WALKED PAST ROOM 303 AND THE SAFE IS WORKING & THE SHOWER IS WORKING, BUT NOBODY OFFERED ME EVEN THE OPTION TO MOVE THERE???
SO WHAT I WILL DO FROM NOW ON IS THE FOLLOWING:
" 1.
WHEN I SHOWER I WILL NOT CARE ANYMORE IF THE BATHROOM IS FLOODED!
WHAT I HAD TO DO NOW FOR THE PAST DAYS, WHEN I SHOWERED AND THE FLOOR FILLED UP WITH WATER I HAD TO CLOSE THE SHOWER AND WAIT INSIDE TOTALLY WET, MEANING I GET VERY, VERY COLD AND AS SOON THE WATER IS FINISH RUNNING DOWN THE DRAIN, I COULD SWITCH THE SHOWER ON AGAIN AND FINISH WITH ME SHOWERING!!!
WHICH MEAN FROM TODAY I WILL NOT BOTHER WITH THE WATER OVERFLOWING AND THE BATHROOM GETTING FLOODED, BECAUSE YOU DON'T CARE, THEN WHY I SHOULD CARE??????
2.
THEN THE GENTLEMAN AT RECEPTION TOLD ME 7 DAYS AGO THAT HE WILL SEND SOMEONE TO FIX MY SAFE AND I'M STILL WAITING????????????
3.
WHEN BOOKING.COM REQUEST ME TO WRITE A REVIEW ON HOW WAS MY STAY, I WOULD ALWAYS GIVE YOU THE HIGHEST SCORE POSSIBLE!!!!!!!!!!!!!!!!!!!
FROM TODAY ON I WILL JUST COPY & PASTE EXCACTLY WHAT I SEND YOU GUYS HERE, HENCE THAT IS THE TRUTH!!
THANKS FOR CONSIDERING!!!
AND EVEN READING MY MESSAGES!
SINCERELY YOURS,
GREGOR MÜLLER

2026-06-29 • via Nuitee