Orchid Heritage

Hotels
•
Independent
9.8 (5 reviews)
A8, Ashram Math Rukmini Vihar, A-8, Mathura, Uttar Pradesh, 281121 , Mathura , IN
91-9105089000

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Facilities

Free breakfast
Front entrance ramp
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
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Review Highlights

Pros:
Good room
Good food
Good swimming pool
Cons:
Lack of kindness by reception personnel
Maintenance issues with room and sun deck chairs near swimming pool

Categories

Cleanliness
7.5
Guests appreciated the clean rooms and common areas, although there were some comments regarding room maintenance.
Service
7.5
Overall service was satisfactory, with positive remarks about the food service and swimming pool. However, there were some complaints about the reception personnel's lack of kindness.
Location
8
The hotel's location was highlighted as a positive aspect, particularly its proximity to key landmarks and public transport.
Room Quality
7.5
Guests enjoyed the comfortable rooms but mentioned the need for improvement in room maintenance and sun deck chairs near the swimming pool.
Amenities
7.8
Amenities like the swimming pool and food services were popular among guests, although there were suggestions for enhancing the overall amenities.
Value for Money
6.5
Mixed reviews on the value for money, with some guests feeling that the services offered did not justify the pricing.
Food and Beverage
7.8
Food quality and services received positive feedback, with some guests suggesting more variety to enhance the dining experience.
Overall Experience
7.3
Most guests had a decent overall experience, with room for improvement in certain areas like customer service and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 14:11

Property Description

Luxurious Accommodations
Make yourself at home in one of the 90 air-conditioned rooms featuring minibars and LED televisions. Your memory foam bed comes with down comforters and Frette Italian sheets.

Dining and Socializing
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily.

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Plan your luxurious getaway at Orchid Heritage in Mathura, where convenience meets elegance. Explore the vibrant city and relax in style.

Important information:

  • The seasonal pool will be open from February to November.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Private host property

Location

Guest Reviews

9.8
Based on 5 reviews
Cleanliness: 7.5
Service: 7.5
Location: 8
Room Quality: 7.5
Amenities: 7.8
Value for Money: 6.5
Food and Beverage: 7.8
Overall Experience: 7.3
F
Fred
10
Pros:

good room, good food, good swimming pool. Needs to improve: kindness by reception personnel, sun deck chairs ner swimming pool

2025-03-16 • via Nuitee
U
Utpal • family
10
Pros:

Very good

2025-01-07 • via Nuitee
N
Nisheeth • family_with_children
10
Pros:

Good place to stay

2024-11-17 • via Nuitee
R
R Lalit • family
10
Pros:

Great hotel with exellent service staff, loved out stay here, staff was very welcoming abd warm, rooms are really big and spacious, restaurant is great too

2024-10-27 • via Nuitee
N
neetu • family
10
Pros:

wonderful

2024-09-08 • via Nuitee