Emerald Retreat

Hotels
5.4 (15 reviews)
Old Mumbai - Pune Highway , Lonavala , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Fax/photocopying
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Polite staff
Cons:
Poor overall experience
Overpriced stay
Limited food options

Categories

Cleanliness
4.9
Overall it was a poor experience; rooms were average.
Service
7.9
Staff was polite.
Location
6.9
Standard quality for this hotel tier.
Room Quality
4.9
Rooms felt average and overpriced.
Amenities
5.9
No full-service restaurant.
Value for Money
3.9
Overall it was a poor experience; felt overpriced.
Food and Beverage
3.9
Limited food options; non-veg food is organized on request.
Overall Experience
4.9
Overall it was a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:30

Property Description

Convenient Location & Amenities
Situated less than 1 km from Lonavala Railway Station, Emerald Retreat offers a shared lounge, free parking, and a restaurant. Guests can also enjoy free WiFi, a 24-hour front desk, and room service.

Comfortable Rooms
Each room at Emerald Retreat is equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom. Guests can also enjoy complimentary bed linen and towels during their stay.

Leisure Facilities
Guests can relax and unwind at the hotel's indoor pool. With attractions like Kune Falls and Tiger Point nearby, Emerald Retreat provides the perfect base for exploring Lonavala.

To experience comfort and convenience at Emerald Retreat, book your stay now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.4
Based on 15 reviews
Cleanliness: 4.9
Service: 7.9
Location: 6.9
Room Quality: 4.9
Amenities: 5.9
Value for Money: 3.9
Food and Beverage: 3.9
Overall Experience: 4.9
T
Tina • extended_group • in
1
Nooo
Pros:

Pathetic Manager asked for Money at 12 am for Food that we ordered we were just cutting the cake and they came we requested that while check out we will pay now we are celebrating the guy started in some local accent fighting not safe at all this manager is almost like a criminal attribute

Cons:

Nothing

2026-04-02 • via Nuitee
G
Gulwelkar • extended_group • in
2
Overpriced and not worth it
Pros:

Staff was polite

Cons:

Overall it was a poor experience. They do not have full service restaurant and no non veg, when asked the manager he mentioned that they have a tie up with some company and whenever the employees gather for any training the non veg food is organised on request basis. Rooms are also average and felt overpriced. The intercom was not in working condition, for any request we had to call on the mobile number every time. Overall I would say it was not a pleasant experience

2025-07-22 • via Nuitee
A
Anonymous • young couple • in
1
Very bad experience
Pros:

There is nothing to like any thing they charged me 5340rs and they service was very very very bad the washroom smells like sheet there are khtmal n cockroach in the room the room must be around 1800 to 2000 but they charged me 5340 don't waste your money don't go there better you find some best hotel at reasonable prices

Cons:

There is nothing to like any thing they charged me 5340rs and they service was very very very bad the washroom smells like sheet there are khtmal n cockroach in the room the room must be around 1800 to 2000 but they charged me 5340 don't waste your money don't go there better you find some best hotel at reasonable prices

2025-06-03 • via Nuitee
A
Anita • young couple • in
1
Very bad
Cons:

Room cleanliness

2025-03-14 • via Nuitee
M
Mayurakshee • family with young children • in
1
Bad
Pros:

Food was fine

Cons:

Hotel room was fine beds were untudy and unclean we had to ask them again to clean but still same,, bathroom was horrible, it like public bathroom

2024-08-18 • via Nuitee
A
Adv.maruti • young couple • in
9
Superb
2024-08-16 • via Nuitee
J
Jayendra • family with young children • in
7
Average no frills place
Pros:

Decent room size, good quick service

Cons:

Cleanliness was not great and very poor breakfast

2024-07-18 • via Nuitee
J
Jayaraman • young couple • in
9
Superb
Pros:

Room was clean. Bathrooms can be renovated

2024-07-13 • via Nuitee
T
Tanvi • family with young children • in
9
Superb
2024-05-26 • via Nuitee
D
Dinesh • with friends • in
7
Good
2024-05-19 • via Nuitee
A
Anand • young couple • in
8
Very good
2024-04-22 • via Nuitee
S
Schultz • review category business travellers • sk
1
Bad
Cons:

In the end we didn’t stay here, because the staff was rude at the checkin. And we couldn’t pay with card. Also the lobby wasn’t really welcoming.

2024-04-21 • via Nuitee
R
Rakesh • young couple • in
4
Disappointing
2024-04-14 • via Nuitee
S
Samudre • review category business travellers • in
8
Very good
2024-03-02 • via Nuitee
D
Dhuliawala • young couple • in
9
Good place to stay
Pros:

Neat, clean, good location,helpful staff

Cons:

Must provide face towel with bath towel

2024-02-26 • via Nuitee