Malmaison Dundee

Hotels
•
Frasers Hospitality
8.2 (3466 reviews)
The Former Tay Hotel, 28-42 Whitehall Crescent , Dundee , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Pet bowls
Pet basket
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
High prices for services

Categories

Cleanliness
7.88
Certain reviews indicate issues such as blocked sinks and general cleanliness concerns.
Service
9.05
Multiple reviews highlight friendly and accommodating staff.
Location
9.09
Reviews frequently mention the excellent central location near shops and restaurants.
Room Quality
7.54
Provided mixed feedback with reports of heating issues and outdated interiors.
Amenities
7.57
Feedback suggests a lack of proper amenities and heating solutions.
Value for Money
7.83
Some comments about the price being high for the quality offered.
Food and Beverage
8.08
Generally good quality food but some complaints about breakfast variety.
Overall Experience
8.55
Overall sentiment leaned positive despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:19

Property Description

Stylish Boutique Accommodation
Malmaison Dundee, located just steps away from the riverfront and V&A Dundee, offers a blend of historic charm and modern luxury. The beautifully-reconstructed building houses rooms with power showers, mood lighting, and flat-screen TVs, ensuring a comfortable stay.

Delicious Dining Options
Indulge in culinary delights at the hotel's brasserie and Josper Grill, serving delectable meals for lunch, dinner, and Sunday Brunch. Unwind at Malbar with a wide selection of classic cocktails, wines, beers, and whiskys, perfect for a relaxing evening.

Convenient Location
Situated only 500m from Dundee railway station, Malmaison Dundee provides easy access to Central Dundee's shops, pubs, and restaurants, all just a short 10-minute stroll away.

Ready to experience the perfect blend of comfort and style? Book your stay at Malmaison Dundee now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates include 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

No car parking on site. The nearest car parks are Yeoman Shore (across the street), Green Market (a 5 minute walk), Caird Hall and Discovery. Off street parking is free between 6pm and 8am daily.

Starting 1st March 2025 our hotels will be cashless, please use cards or digital payments for transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3466 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 8.55
D
Darren • couple • gb
8
2026-03-28 • via Nuitee
J
jane mackay • solo_traveller • gb
7
Barman made an excellent dirty martini
2026-03-28 • via Nuitee
P
Patricia • solo_traveller • gb
9
Pros:

Love the Malmaison. So handy for the station and for shops, pubs, restaurants. Room was very comfortable and spacious.

Cons:

The lighting is not great. Bedside light fine though

2026-03-28 • via Nuitee
S
Stuart • couple • gb
8
Pros:

Bed, Staff, Cocktails, Breakfast

2026-03-28 • via Nuitee
S
Sam • couple • gb
8
2026-03-27 • via Nuitee
C
Cheryl • couple • gb
10
Pros:

This is my favourite place to stay when visiting friends or travelling through Dundee. Staff are always very welcoming, friendly and helpful, and my dog is always very welcomed too. A special thank you to Lewis, who is always kind and helpful, all front of house are, as well the staff working in the dining and bar areas.
The hotel kindly provides a bed and food bowls if you would like them, as well as a little treat bag with a ball, etc, which is a nice touch.
I often travel alone, and I always feel safe and homely here, I know I am always guaranteed a good sleep too.
I highly recommend this hotel and it will always be my first choice to stay when I visit.

Cons:

Nothing

2026-03-27 • via Nuitee
D
Dallalio • couple • us
10
2026-03-26 • via Nuitee
C
Camille • extended_group • gb
8
Thoroughly enjoyable
Pros:

The bed was particularly comfortable and I had 2 great nights sleep

Cons:

The hallways to the rooms looked a bit shabby - could do with a repaint

2026-03-26 • via Nuitee
D
David • couple • gb
10
2026-03-25 • via Nuitee
L
Lynne s • family_with_children • gb
4
Very disappointed
Pros:

Location

Cons:

Breakfast was very bad both days and cold
Booked a suite could not use bath as was flooding bedroom

2026-03-25 • via Nuitee
G
Gail • couple • gb
10
Fabulous night in a gorgeous hotel.
Pros:

The location of the hotel to city centre is superb. We loved the gorgeous sunny location of the room. On the 3rd floor so noise was minimal. The staff were very helpful and friendly.

Cons:

Nothing. Wish we could have stayed longer but family commitments back home.

2026-03-25 • via Nuitee
W
William • couple • gb
10
Very enjoyable stay,we will return.
Pros:

Lovely room.We enjoyed a very nice evening meal at the restaurant and the breakfast the following morning wes excellent.

2026-03-23 • via Nuitee
L
Lynne • couple • gb
5
Good room, would not eat there again
Pros:

Central
Rooms comfortable

Cons:

We ate at the hotel when we arrived. Food was very overpriced for what we had and was cold when it arrived.
The following day we waited 45 mins for a cooked breakfast.
Clearly not enough waiting staff on duty and due to the quality of the food and wait times, indicates possibly not enough kitchen staff either. Very disappointed. Expected better for the price

2026-03-23 • via Nuitee
D
David • solo_traveller • gb
7
Enjoyed my stay, but breakfast was poor
Pros:

Location, comfortable bed, friendly staff

Cons:

Cupboard door hanging off in room.
Breakfast poor, 40 min wait for an overcooked boiled egg. Only one tea/coffee machine for entire hotel. Really not good for a hotel of this standing. Premier Inn & Wetherspoons offer better breakfast experience

2026-03-23 • via Nuitee
C
Cheryl • couple • gb
8
2026-03-22 • via Nuitee
C
Caroline • couple • gb
9
Exceeded expectations, good facilities and so close to the train station.
Pros:

We were on the top floor, low ceiling but a huge room. In room facilities excellent.

Cons:

Nothing

2026-03-22 • via Nuitee
M
Mark • couple • gb
10
2026-03-22 • via Nuitee
L
lauren • couple • gb
8
i enjoyed it thoroughly
Pros:

was very clean

Cons:

how dark it was

2026-03-22 • via Nuitee
E
Eleanor • extended_group • gb
8
Really enjoyable stay.
Pros:

Fantastic location, easy walkable to all shopping and restaurants. Staff were lovely and so helpful

Cons:

Really creaky floorboards in our room and in the corridor area

2026-03-22 • via Nuitee
A
Alistair • solo_traveller • gb
8
2026-03-22 • via Nuitee