Malmaison Dundee

Hotels
•
Malmaison
8.2 (3974 reviews)
The Former Tay Hotel, 28-42 Whitehall Crescent , Dundee , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
High prices for services

Categories

Cleanliness
7.88
Certain reviews indicate issues such as blocked sinks and general cleanliness concerns.
Service
9.05
Multiple reviews highlight friendly and accommodating staff.
Location
9.09
Reviews frequently mention the excellent central location near shops and restaurants.
Room Quality
7.54
Provided mixed feedback with reports of heating issues and outdated interiors.
Amenities
7.57
Feedback suggests a lack of proper amenities and heating solutions.
Value for Money
7.83
Some comments about the price being high for the quality offered.
Food and Beverage
8.08
Generally good quality food but some complaints about breakfast variety.
Overall Experience
8.55
Overall sentiment leaned positive despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:19

Property Description

Stylish Boutique Accommodation
Malmaison Dundee, located just steps away from the riverfront and V&A Dundee, offers a blend of historic charm and modern luxury. The beautifully-reconstructed building houses rooms with power showers, mood lighting, and flat-screen TVs, ensuring a comfortable stay.

Delicious Dining Options
Indulge in culinary delights at the hotel's brasserie and Josper Grill, serving delectable meals for lunch, dinner, and Sunday Brunch. Unwind at Malbar with a wide selection of classic cocktails, wines, beers, and whiskys, perfect for a relaxing evening.

Convenient Location
Situated only 500m from Dundee railway station, Malmaison Dundee provides easy access to Central Dundee's shops, pubs, and restaurants, all just a short 10-minute stroll away.

Ready to experience the perfect blend of comfort and style? Book your stay at Malmaison Dundee now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates include 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

No car parking on site. The nearest car parks are Yeoman Shore (across the street), Green Market (a 5 minute walk), Caird Hall and Discovery. Off street parking is free between 6pm and 8am daily.

Starting 1st March 2025 our hotels will be cashless, please use cards or digital payments for transactions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3974 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 8.55
V
Vicki • family_with_children • gb
3
Disappointing
Pros:

Clean

Cons:

I mentioned it was my mums birthday on booking and on checking in. Not a single effort was made for her. Not even a mention of happy birthday. Also there was the most vile smell in the room, perhaps drains and we had to open the window which in turn meant that we couldn't sleep all night due to both the smell and the noise outside.

2026-10-13 • via Nuitee
J
Jack • couple • gb
9
2026-10-12 • via Nuitee
J
Joyce • couple • gb
10
2026-10-12 • via Nuitee
V
Victoria • extended_group • gb
8
2026-10-12 • via Nuitee
E
Eleanor • couple • gb
8
It’s a lovely place to base yourself for a trip in Dundee, but starting to need a bit of a refresh.
Pros:

Great location and really friendly staff.

Cons:

We stayed in room 602 and it was a bit tired - paper starting to peel in places and no fridge which I would expect in a suite. Toilet seat was a bit loose.

2026-10-12 • via Nuitee
J
Jo • family_with_children • gb
10
Excellent hotel in a great location
Pros:

Excellent location and the staff were exceptional!

2026-10-11 • via Nuitee
K
Keith • solo_traveller • gb
9
2026-10-11 • via Nuitee
P
Pierluigi • couple • it
10
Pros:

4 stars hotel in an excellent position, good price if compared to the British average

2026-10-11 • via Nuitee
S
Stuart Roderick • solo_traveller • gb
8
2026-10-11 • via Nuitee
J
Jennifer • solo_traveller • gb
10
Overall the suite room was lovely, had everything you needed, staff members couldn’t off been any more helpful
Pros:

Everything in property was excellent, more than could ask for

Cons:

Large cuddle sofa in the suite room could have done with few more cushions.

2026-10-10 • via Nuitee
G
Gareth • couple • gb
4
Pros:

Location

Cons:

No room service

2026-10-09 • via Nuitee
L
Lorraine • couple • gb
10
2026-10-09 • via Nuitee
H
Harvey • couple • gb
9
All you could wish for when away from home.
Pros:

A Club Room - very spacious, with great rooftop views. Great bathroom with walk-in shower. Room fixtures abd fittings. High standard of housekeeping.

Cons:

Nothing

2026-10-09 • via Nuitee
D
Dave • couple • gb
7
Met expectations apart from misunderstanding on breakfast times
Pros:

Met expectations

Cons:

Parking is an issue , cannot get parked near the hotel. Reception told us breakfast was at 7am on Saturday, went down at 7am and told it was 8am

2026-10-08 • via Nuitee
E
E • solo_traveller • gb
8
Pros:

All very easy and relaxed

Cons:

Car parking was a wee bit confusing in the area but there's not a lot you can do about that

2026-10-08 • via Nuitee
P
Paul • couple • gb
8
2026-10-08 • via Nuitee
W
Walter • solo_traveller • us
8
Geeat hotel in Bonnie Dundee!
Pros:

Right smack in the middle of diwntown...perfect for a walker like me.

2026-10-08 • via Nuitee
S
Stuart • couple • ca
9
Good. Comfortable, good location
Pros:

Comfortable room- spacious bathroom, good breakfast selection.

Nice bar, nice bartender

Cons:

The art in the room crude and ugly

2026-10-08 • via Nuitee
J
Jeremy • solo_traveller • gb
10
2026-10-08 • via Nuitee
J
Jo • couple • gb
10
Consistently brilliant hotel. A million miles better than other hotels in this chain.
Pros:

Love this hotel. Have stayed many times

Cons:

Nothing at all.

2026-10-07 • via Nuitee