Malmaison Dundee

Hotels
Frasers Hospitality
8.2 (3611 reviews)
The Former Tay Hotel, 28-42 Whitehall Crescent , Dundee , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Pet bowls
Pet basket
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
High prices for services

Categories

Cleanliness
7.88
Certain reviews indicate issues such as blocked sinks and general cleanliness concerns.
Service
9.05
Multiple reviews highlight friendly and accommodating staff.
Location
9.09
Reviews frequently mention the excellent central location near shops and restaurants.
Room Quality
7.54
Provided mixed feedback with reports of heating issues and outdated interiors.
Amenities
7.57
Feedback suggests a lack of proper amenities and heating solutions.
Value for Money
7.83
Some comments about the price being high for the quality offered.
Food and Beverage
8.08
Generally good quality food but some complaints about breakfast variety.
Overall Experience
8.55
Overall sentiment leaned positive despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:19

Property Description

Stylish Boutique Accommodation
Malmaison Dundee, located just steps away from the riverfront and V&A Dundee, offers a blend of historic charm and modern luxury. The beautifully-reconstructed building houses rooms with power showers, mood lighting, and flat-screen TVs, ensuring a comfortable stay.

Delicious Dining Options
Indulge in culinary delights at the hotel's brasserie and Josper Grill, serving delectable meals for lunch, dinner, and Sunday Brunch. Unwind at Malbar with a wide selection of classic cocktails, wines, beers, and whiskys, perfect for a relaxing evening.

Convenient Location
Situated only 500m from Dundee railway station, Malmaison Dundee provides easy access to Central Dundee's shops, pubs, and restaurants, all just a short 10-minute stroll away.

Ready to experience the perfect blend of comfort and style? Book your stay at Malmaison Dundee now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates include 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

No car parking on site. The nearest car parks are Yeoman Shore (across the street), Green Market (a 5 minute walk), Caird Hall and Discovery. Off street parking is free between 6pm and 8am daily.

Starting 1st March 2025 our hotels will be cashless, please use cards or digital payments for transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3611 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 8.55
I
irenez3599 couple at
7
Pros:

Nachdem das erste Zimmer sehr dunkel zum Innenhof lag, konnten wir problemlos unser Zimmer tauschen. Das Personal war freundlich und hilfsbereit.

Cons:

Durch die dunklen Wände wirkt das Hotel etwas düster.

2026-05-09 via Nuitee
B
Bruce solo_traveller gb
8
Happy to stay here
Pros:

Perfect location next to train station, paid parking and city centre

2026-05-09 via Nuitee
B
Barbara solo_traveller de
7
Für eine Nach kannst nix falsch machen.
Pros:

Das Hotel hat eine gute Lage und ein großer Parkplatz, der nachts kostenlos ist, ist direkt daneben.
Es gibt viele Hygieneprodukte.

Cons:

Der Flur hat einen sehr unangenehmen Geruch. Das Zimmer ist klein und auch hier hat es nach Zigarette und Gras gerochen. Der Boden ist nicht eben, aber das war nicht ganz so schlimm. Hat zum Vibe gepasst. Bad ist sauber, aber hat schon einige Jahre hinter sich (aufgeplatzte Farben oder scharrze Silikonstellen).

2026-05-09 via Nuitee
A
Andy couple gb
9
2026-05-09 via Nuitee
E
English solo_traveller gb
10
Pros:

Price and location

2026-05-08 via Nuitee
M
Mitchell solo_traveller gb
7
2026-05-07 via Nuitee
A
Alexander solo_traveller gb
7
2026-05-06 via Nuitee
A
Amy solo_traveller gb
6
Pros:

Close to everything which was brilliant, fab location

Staff were wonderful

Cons:

Views of a wall...
Wasn't as clean as a 4 Star hotel should be

2026-05-05 via Nuitee
P
Philip couple gb
10
2026-05-05 via Nuitee
L
Lyndsay couple gb
10
2026-05-05 via Nuitee
L
Leisha couple au
10
Perfect place to stay while in Dundee, close to everything.
Pros:

Located close to the train station and near lots of shops and restaurants. Staff were friendly and helpful.

2026-05-05 via Nuitee
A
Andy couple gb
9
A perfect one night break with the dog.
Pros:

A friendly welcome every time we came back to the hotel. Large well appointed room with a very comfortable bed. Spotless bathroom. Convenient location.

Cons:

nothing.

2026-05-04 via Nuitee
E
Elizabeth family_with_children gb
7
Nice property in good location. Friendly staff
Pros:

The room was a nice size, linen was lovely and beds very comfortable. We also had a lovely breakfast, served by a charming young lady.

Cons:

The room temperature control was not working. We turned it down from 28c to 23c a couple of times. During the night the temperature went back up and we had a fitful night as the room was too hot. Reported to reception the next morning.
My daughter had her two dogs with her and according to Hotel rules we could not leave them in the room alone. In other properties there is an area of the restaurant which is put aside for people with dogs. ie. Bar area next to restaurant. The initial proposal from the front desk was the downstairs bar this would have involved going up and down stairs to get our breakfast, and a member of staff having to do the same. When I asked if there was somewhere near the breakfast room we were put into a meeting room, this felt very isolating. It would seem that while you have a policy to accept dogs which is great the logistics of the rules you have in place have not been thought through. I understand that ensuring that all guests are comfortable is not any easy feat. However, I travel extensively with my own dogs so I know that with some thought and planning - a better experience can be had for everyone concerned.

2026-05-04 via Nuitee
P
Paul extended_group gb
8
Great location and comfortable
Pros:

Dog friendly

2026-05-04 via Nuitee
A
Amy couple gb
10
Brilliant wee place
Pros:

How central it was to the city centre. How welcoming the staff were, how clean the hotel was.

Cons:

N/a

2026-05-04 via Nuitee
B
Bonthrone extended_group gb
10
2026-05-03 via Nuitee
F
Frank solo_traveller au
8
Pros:

Good location, good size room

2026-05-03 via Nuitee
S
Sharon couple gb
9
/
Pros:

/

Cons:

Gym

2026-05-03 via Nuitee
R
Rosemary extended_group gb
9
Excellent stay and would definitely stay here again if visiting Dundee in the future
Pros:

Easy check in - fabulous room - friendly staff and easy check out too. Pillows were exceptionally fluffy and comfy. Great facilities in the room too.

Cons:

N/A

2026-05-03 via Nuitee
M
Maureen couple ie
8
Pros:

The breakfast was excellent, very friendly staff. I feel the Malmaison is good value for money and the location suited us, we visited the Discovery and V&A.

2026-05-03 via Nuitee