Malmaison Dundee

Hotels
•
Malmaison
8.2 (3974 reviews)
The Former Tay Hotel, 28-42 Whitehall Crescent , Dundee , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
High prices for services

Categories

Cleanliness
7.88
Certain reviews indicate issues such as blocked sinks and general cleanliness concerns.
Service
9.05
Multiple reviews highlight friendly and accommodating staff.
Location
9.09
Reviews frequently mention the excellent central location near shops and restaurants.
Room Quality
7.54
Provided mixed feedback with reports of heating issues and outdated interiors.
Amenities
7.57
Feedback suggests a lack of proper amenities and heating solutions.
Value for Money
7.83
Some comments about the price being high for the quality offered.
Food and Beverage
8.08
Generally good quality food but some complaints about breakfast variety.
Overall Experience
8.55
Overall sentiment leaned positive despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:19

Property Description

Stylish Boutique Accommodation
Malmaison Dundee, located just steps away from the riverfront and V&A Dundee, offers a blend of historic charm and modern luxury. The beautifully-reconstructed building houses rooms with power showers, mood lighting, and flat-screen TVs, ensuring a comfortable stay.

Delicious Dining Options
Indulge in culinary delights at the hotel's brasserie and Josper Grill, serving delectable meals for lunch, dinner, and Sunday Brunch. Unwind at Malbar with a wide selection of classic cocktails, wines, beers, and whiskys, perfect for a relaxing evening.

Convenient Location
Situated only 500m from Dundee railway station, Malmaison Dundee provides easy access to Central Dundee's shops, pubs, and restaurants, all just a short 10-minute stroll away.

Ready to experience the perfect blend of comfort and style? Book your stay at Malmaison Dundee now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates include 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

No car parking on site. The nearest car parks are Yeoman Shore (across the street), Green Market (a 5 minute walk), Caird Hall and Discovery. Off street parking is free between 6pm and 8am daily.

Starting 1st March 2025 our hotels will be cashless, please use cards or digital payments for transactions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3974 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 8.55
M
Marianne • couple • ch
8
Cons:

Spüle Toilette beim Frühstücksraum hat nicht funktioniert.

2026-09-19 • via Nuitee
B
Bridie • solo_traveller • gb
9
Excellent experience, I frequently stay here when visiting and the staff are lovely and always willing to help.
Pros:

Meets the standards of Malmaison which are always high

Cons:

There was a problem with our room, but they immediately apologised and offered to move us

2026-09-19 • via Nuitee
K
Karen • extended_group • gb
10
Staff were fantastic
Pros:

We had a lovely nights stay

Cons:

Nothing

2026-09-19 • via Nuitee
V
Vivienne McGregor • solo_traveller • gb
5
A little disappointing
Pros:

Great location and a beautiful building. Reception staff very helpful. Everything was very clean

Cons:

Our room, No. 201, was quite small and very dark. The window opened onto a ventilation shaft so no light came in. The walls were painted dark colours, so the overall impression was of being in a dungeon. The bed and pillows were very firm, but nice and clean.

2026-09-18 • via Nuitee
P
Paul • solo_traveller • gb
8
👍
Pros:

Great location

Cons:

Prices are increasing!

2026-09-17 • via Nuitee
P
Patrick • solo_traveller • ie
9
2026-09-17 • via Nuitee
J
Judit • couple • gb
5
2026-09-16 • via Nuitee
S
Samantha • solo_traveller • gb
10
Pros:

Everything from location to interior to the staff

Cons:

Nothing

2026-09-16 • via Nuitee
A
Ann • family_with_children • gb
8
Was a great city center break away with Mum and the location is ideal
Pros:

Staff at dinner were extremely pleasant and gluten free options were also good.
The facilities were lovely and it was clean.
Breakfast choices were superb and again the gluten free options were great.

Cons:

I guess the small comfort bedrooms are at the back of the property and there is a constant generator noise so it wasn't best for a peaceful sleep. Also the pillows are extremely large in terms of heigh not the best for neck comfort.

2026-09-16 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-09-14 • via Nuitee
J
Jenny • couple • gb
7
Perfect location and lovely staff
Pros:

Staff are very welcoming and location is perfect.

Cons:

Squeaky floors in bedroom and stained fingerprints on the furniture. Not the best standard in cleaning.

2026-09-14 • via Nuitee
C
Campbell • solo_traveller • gb
10
2026-09-13 • via Nuitee
K
KD2015 • solo_traveller • au
10
Pros:

The Malmaison is perfectly placed on a corner with lovely views. The staff are very friendly and helpful. The rooms are well equipped and furnished in a beautiful manner.

Cons:

Nothing

2026-09-13 • via Nuitee
S
Steve • couple • gb
8
Comfortable
Pros:

The location

Cons:

A little tired

2026-09-13 • via Nuitee
S
Sean-Paul • couple • gb
7
Pros:

Staff were fantastic, great location.

Cons:

In serious need of some DIY.

2026-09-12 • via Nuitee
J
Janice • extended_group • gb
10
My go to place whenever I'm in Dundee
Pros:

Upgrade to comfort for £5

Cons:

Nothing - it was lovely

2026-09-12 • via Nuitee
M
Monica • solo_traveller • gb
5
2026-09-11 • via Nuitee
S
Susan • couple • us
8
Fine
Pros:

Location and clean

Cons:

Smelled funny in the hallways

2026-09-10 • via Nuitee
K
Kennedy • solo_traveller • gb
3
Nice room dreadful sleep
Pros:

Lovely spacious room
Comfy bed
Good coffee
Great shower

Cons:

There was a noise that kept me awake it sounded like a fan or some plant from above constantly humming it was really annoying.
Other people must have complained before as the lady on reception seemed to know about it. sorry but if your paying extra for a nicer room you don't expect to hear constant noise.

2026-09-10 • via Nuitee
A
Annie • couple • ca
5
Bof
Cons:

Salle de bain malpropre avec moisissure. L’eau de pluie entrait par la fenêtre abondamment. Très vieille bâtisse. Rénovation à refaire. Damage beau bâtiment historique

2026-09-08 • via Nuitee