Malmaison Dundee

Hotels
•
Frasers Hospitality
8.2 (3466 reviews)
The Former Tay Hotel, 28-42 Whitehall Crescent , Dundee , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Pet bowls
Pet basket
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
High prices for services

Categories

Cleanliness
7.88
Certain reviews indicate issues such as blocked sinks and general cleanliness concerns.
Service
9.05
Multiple reviews highlight friendly and accommodating staff.
Location
9.09
Reviews frequently mention the excellent central location near shops and restaurants.
Room Quality
7.54
Provided mixed feedback with reports of heating issues and outdated interiors.
Amenities
7.57
Feedback suggests a lack of proper amenities and heating solutions.
Value for Money
7.83
Some comments about the price being high for the quality offered.
Food and Beverage
8.08
Generally good quality food but some complaints about breakfast variety.
Overall Experience
8.55
Overall sentiment leaned positive despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:19

Property Description

Stylish Boutique Accommodation
Malmaison Dundee, located just steps away from the riverfront and V&A Dundee, offers a blend of historic charm and modern luxury. The beautifully-reconstructed building houses rooms with power showers, mood lighting, and flat-screen TVs, ensuring a comfortable stay.

Delicious Dining Options
Indulge in culinary delights at the hotel's brasserie and Josper Grill, serving delectable meals for lunch, dinner, and Sunday Brunch. Unwind at Malbar with a wide selection of classic cocktails, wines, beers, and whiskys, perfect for a relaxing evening.

Convenient Location
Situated only 500m from Dundee railway station, Malmaison Dundee provides easy access to Central Dundee's shops, pubs, and restaurants, all just a short 10-minute stroll away.

Ready to experience the perfect blend of comfort and style? Book your stay at Malmaison Dundee now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates include 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

No car parking on site. The nearest car parks are Yeoman Shore (across the street), Green Market (a 5 minute walk), Caird Hall and Discovery. Off street parking is free between 6pm and 8am daily.

Starting 1st March 2025 our hotels will be cashless, please use cards or digital payments for transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3466 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 8.55
N
Nick • family_with_children • gb
10
Pros:

.

Cons:

.

2026-02-14 • via Nuitee
R
Ross • family_with_children • gb
10
Excellence As Standard
Pros:

Interior was amazing and our suite was beautiful

Cons:

.

2026-02-14 • via Nuitee
B
Brian • couple • gb
4
One night
Pros:

Staff were great and helpful

Cons:

Room basic .. hall had very bad smell .... very noisy night lots off banging and shouting within hotel

2026-02-14 • via Nuitee
J
Jennifer • couple • gb
7
Good
Pros:

Nice and cosy.

Cons:

Didn’t have any moisturiser cream in bathroom to comprise the other cream’s available. Also a menu for ordering room service would be helpful for ordering from the bar/food..

2026-02-14 • via Nuitee
A
Alistair • couple • gb
10
Pros:

Experience was lovely, very friendly and attentive staff. Super smooth and easy check in. Breakfast was delicious. Bed was super comfy!

Cons:

We had a couple issues with the TV in the room accessing certain channels. We figured it out after a while

2026-02-14 • via Nuitee
N
nicola • couple • gb
10
Excellent
Pros:

Everything was perfect. Lovely staff, excellent food and very pleasant rooms with great beds and fabulous bed linen. Can’t fault it!

2026-02-14 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-02-13 • via Nuitee
G
Greg • family_with_children • gb
10
Pros:

Location was great, views were lovely and hotel was very cool inside with well maintained older features

2026-02-13 • via Nuitee
M
Michael • couple • gb
10
Pros:

Rooms are nice great breakfast too

Cons:

No complaints

2026-02-13 • via Nuitee
I
Ilona • family_with_children • gb
10
Excellent stay with exceptional customer service.
Pros:

It was a stunning hotel and the staff were exceptional.

Cons:

N/A

2026-02-12 • via Nuitee
C
Claire • couple • gb
6
2026-02-12 • via Nuitee
A
Andy • solo_traveller • gb
10
Pros:

Great location.
Very clean

Cons:

Nothing

2026-02-11 • via Nuitee
K
kelly • couple • gb
10
2026-02-11 • via Nuitee
G
Graham • extended_group • gb
7
Overall happy. I would use again
Pros:

Location was excellent

Cons:

Room was too cold. Similarly the restaurant

2026-02-10 • via Nuitee
D
David • couple • gb
8
2026-02-10 • via Nuitee
A
Alan • couple • gb
10
Very good break
Pros:

Friendly staff good location

Cons:

No Parking could have have a discount for multi story parking nearby

2026-02-10 • via Nuitee
R
Richard • couple • gb
10
2026-02-09 • via Nuitee
A
Alan • couple • gb
9
Pros:

Location. Bar and restaurant

Cons:

Lack of parking

2026-02-09 • via Nuitee
F
Fiona • solo_traveller • gb
10
Great place to stay
Pros:

Room was lovely staff were very friendly and professional

Cons:

Nothing. All good

2026-02-09 • via Nuitee
J
Jennifer • couple • gb
9
2026-02-09 • via Nuitee