Whitehouse Hotel

N/A

Everything
No secure parking
No staff in attendance
Surrounded by old bits of junk that should have been a parking area
No one there to help
No answer on the phone number provided
Absolute dump

Everything!

This is by no means a 4 star hotel.The bathroom was tiny and very dirty. There was no mirror in the room. There was also something that looked suspiciously like poo under the bed.

.

😡😡😡

PERSONNE A LA RÉCEPTION
TÉLÉPHONE SUR RÉPONDEUR
CODE D’ACCÈS PAR MAIL
CHAMBRE EXIGUË,TROP MARCHE ESCALIERS ,
CUISINE VAISSELLES MANQUANTE
CE N’EST PAS 1 HÔTEL 4 ÉTOILES
C UN HÉBERGEMENT SAC À DOS .

Everything. No staff available. Not clear instructions on how to get inside. Windows had huge gaps, big draft. Noisy with road traffic. Shower pressure weak.
Most of ground floor looks to be under repair. Definitely not 4 star rated. Description on booking site completely misleading and not what was expected when arrived. Also had to let another guest in as they struggled to understand directions to enter unmanned building

Bathroom wasnt very clean, toilet paper in the bowl. The shower had low pressure and took about 8 minutes to get warm. There is no staff or room service. The ad is a bit false advertising, and it's in a location where trucks pass all night.

the location is a little out of town and on the main traffic line for trucks at all hours is above a closed down pub so you are up stairs..
Tv needs to be attached to your phone to work we couldn’t get the wifi working from the property and on messaging them was told we would need to connect through our own phones.
No bar fridge or any kitchen items in the family rooms had to use the communal kitchen which had only bread knifes available with dirty plates and cups and no washing liquid to clean (container was empty for 2 days)
Communal fridges with no communal milk available even though said tea and coffee available and stated on the listing, we had our food eaten and our milk taken by others…
NO STAFF ON SITE they arrive to clean and leave we had a issue with another family of 6 cooking Indian food at 11pm and being very loud, the kitchen has no fan vent to remove smell which meant it came straight into our rooms as we were next to the kitchen and then ment on cold nights we had to have all windows open to sleep as others cooking in the microwave only available kitchen…

We looked for other accommodation to move night one but sadly no other options were available BE CAREFUL they lock you in with non refundable payment.

STEEP STAIRS. TO # 108 NO Reception staff to assist with inquirys.
BATHROOM IN ROOM IS SHOCKINGLY SMALL. OLD SHOWER WHICH TOOK AGES FOR WATER TO FLOW AND HEAT.
WARDROBE CUD NOT BE USED AS IT IS NOT UPDATED AND THE WALLS HAD HOLES IN THEM AND THE CARPET IS VERY OLD IN THE WARDROBE.
THE WINDOW LEDGES AND SURROUNDS HADNOT BEEN PAINTED TO A GOOD FIN ISH. NO FACILITIES EG TEA AND COFFEE CUPS GLASSES AND /OR A CABINET WITH THESE ITEMS FOR STORAGE.
THIS ROOM ALSO HAS NO HEATING.

The Kitchen was a construction site. Trucks going past all through the night. The bed covered in dirty stains. The shower was less then acceptable and was about 40 years old. No sound proofing and every time the people in the room beside me moved in their bed my bed moved.. I have seen better facilities in a camping camp.

I didn’t stay here I want my money back