Critchley Hackle

Hotels
8.5 (86 reviews)
617 Naledi Drive Shop 5, Meander Centre , Dullstroom , za

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Peaceful environment
Beautiful location
Friendly communications
Cons:
Brown water
Broken shower hose
Dated room fixtures

Categories

Cleanliness
6.75
Issues mentioned with brown water and a broken shower hose impacted the cleanliness perception.
Service
9.25
Nette E-Mailkontakte and standard service quality for this hotel tier.
Location
9.25
Lage am See and beautiful, peaceful setting contribute positively to location.
Room Quality
7.75
The room was perceived as somewhat dark and in need of updates.
Amenities
8.75
Irishey atmosphere with a fireplace, fridge, and adapter available for guests.
Value for Money
8.75
Standard quality for this hotel tier, offering reasonable value given the peacefulness.
Food and Beverage
8.75
Food services were not mentioned, thus considered standard quality.
Overall Experience
8.75
Overall a very positive experience with feelings of peacefulness and beauty.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:26

Property Description

Tranquil Oasis in Dullstroom

Outdoor Pool and Scenic Views
Escape to Critchley Hackle and indulge in the outdoor swimming pool and picturesque garden views. Relax on the terrace and soak in the serene atmosphere.

Dining and Entertainment
Savor delicious meals at the on-site restaurant and unwind with a drink at the bar. Immerse yourself in the local culture and enjoy the vibrant nightlife nearby.

Comfortable Rooms with Modern Amenities
Each room features a flat-screen TV, wardrobe, and a private bathroom. Select rooms offer a patio with stunning lake views. Enjoy the convenience of a fridge in every unit for a pleasant stay.

Experience the beauty of Dullstroom at Critchley Hackle. Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 86 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
C
C couple za
8
Pros:

The lake gardens and ambience is lovely.
Loved the tea and coffee milk water in the room. The linen and towels are lovely.

Cons:

Our cottage C9 needs some work. There is a lot of damp coming through the one bedroom wall. 💀
The bed was on a very noisy creaky base.
The 'rugs' were old and rather shoddy. The fitted carpets are old and stained.
The bathroom needs a blind to block out the garden light which is right outside and shines even through to the bedroom.
The front door needs adjusting, very hard and very loud to bang closed.
The restaurant was ok. Food ok. It's rather tacky and not classy to have all the condiments left on the tables all the time. The sliding wooden doors need repairing. Rain was running into the restaurant to the carpets, which my hubby and I quickly rescued and a waiter came with towels.

2026-01-26 via Nuitee
D
Dewald couple za
6
Na
Pros:

Na

Cons:

Na

2026-01-19 via Nuitee
F
Frederik couple za
10
Best away tripe we had, didn’t want to leave.
Pros:

Everything, it is peaceful, healing and absolutely beautiful

2025-10-13 via Nuitee
V
Vera family_with_children ch
7
Schöne/idyllische Anlage, etwas in die Jahre gekommen (ich war vor 23 Jahren schon mal da).
Pros:

Chrminéefeuer, Lage sm See, „irische“ Atmosphäre, Kühlschrank, Adapter für unsere Stecker, nette E-Mailkontakte.

Cons:

Braunes Wasser, als wir die Badewanne füllen wollten, Teppiche, kaputter Brauseschlauch bei der Badewanne, düsteres Zimmer.

2025-10-06 via Nuitee
A
Anthony family with young children za
7
Good
2025-06-22 via Nuitee
M
Meyer young couple za
10
Exceptional
2025-06-06 via Nuitee
B
Brian young couple za
8
Very good
2025-05-15 via Nuitee
G
Gerenger-craig family with young children za
8
Very good
Cons:

The menu at the on-site rests was limiting in that it didn’t offer a vegetarian main course

2025-05-12 via Nuitee
L
Leon young couple za
10
Exceptional
2025-04-28 via Nuitee
P
Pinard young couple za
8
Very good
2025-04-15 via Nuitee
I
Isabel family with young children za
8
Perfect getaway from city for a short stay.
Pros:

Dinner was good ambience and great experience, fireplace & wood, room comfortable & luxury (#12), view from room (#12), very close to town either by foot or car.

Cons:

No wifi in #C9, tv only have sign in options #L12, one of the electric blankets did not work.

2025-04-12 via Nuitee
K
Karen young couple za
6
Pleasant
2025-04-11 via Nuitee
R
Ronaldo young couple za
9
Awesome!!!!
Pros:

Excellent Stay!!!!

2025-04-10 via Nuitee
S
Seelesh family with young children za
9
Pleasant relaxed stay
Pros:

Great location, friendly staff. Cozy clean cottage. Will visit again.

2025-03-31 via Nuitee
L
Lynne young couple gb
9
Perfect for a stopover going to Kruger or back to J’burg.
Pros:

Location. Lovely room overlooking the lake.

Cons:

Nothing

2025-03-05 via Nuitee
R
Roel young couple nl
8
Very good
2025-03-05 via Nuitee
D
Dené young couple za
10
Exceptional
2025-02-16 via Nuitee
A
Annemari young couple za
7
Good
2025-02-12 via Nuitee
M
Marisa solo traveller za
10
A favorite in Dullstroom!
Pros:

Superb location, room amenities and comfort

2025-02-10 via Nuitee
N
Nigel young couple je
8
Convenient location after long flight on way to Kruger.
Pros:

Chalet had all needed facilities. Good view over looking lake

Cons:

Unfortunately bedding and bathroom towels were slightly damp.

2025-01-19 via Nuitee