Kokotel Hakodate

Hotels
•
Relo Hotels＆Resorts
7.6 (91 reviews)
Tomioka-cho 3-19-9 , Hakodate , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and spacious rooms
Cons:
Issues with cleanliness
Missing amenities
Noise from adjacent rooms

Categories

Cleanliness
5.99
Some issues with cleanliness mentioned, including hair near the refrigerator.
Service
8.46
Positive feedback about friendly staff and service.
Location
8.5
Convenient location with many options for shopping and dining.
Room Quality
6.95
Generally positive remarks about cleanliness and comfort, with a note on missing amenities.
Amenities
6.98
Some amenities were noted as lacking, especially a kettle and washlet.
Value for Money
7.94
Overall good value, considering the low price point.
Food and Beverage
7.49
Breakfast varied by day; generally positive but some wanted more variety.
Overall Experience
8.46
Overall experience was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:24

Property Description

Modern and Comfortable Accommodation
Kokotel Hakodate offers a convenient stay just a stone's throw away from popular attractions like Goryokaku Park and Hakodate Goryokaku. The air-conditioned rooms with free WiFi and private bathrooms provide a comfortable retreat after a day of exploring the city.

Convenient Amenities
Guests can enjoy the convenience of a shared lounge, perfect for relaxing or mingling with other travelers. The hotel also offers private parking on site, making it easy for guests with vehicles to explore the area at their own pace.

Explore the Surroundings
For those looking to explore the city on wheels, bike hire is available at the accommodation, allowing guests to easily cycle around and discover nearby attractions like Mount Iou and Hakodate City Office.

Book your stay at Kokotel Hakodate for a memorable and comfortable experience in Hakodate.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 91 reviews
Cleanliness: 5.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
Y
Yuki • couple • jp
6
2026-01-20 • via Nuitee
H
HOTTA • solo_traveller • jp
7
車中泊よりちょっと良い宿泊！
Pros:

シェアルームが便利だった。冷水や電子レンジ完備で、使いやすい。

Cons:

しょうがないのだが、部屋が狭い。

2026-01-19 • via Nuitee
T
Tetsuya • extended_group • jp
7
2026-01-19 • via Nuitee
H
Hokuto • solo_traveller • jp
6
2026-01-19 • via Nuitee
コジコジ • solo_traveller • jp
10
2026-01-05 • via Nuitee
M
Momo • solo_traveller • jp
9
2026-01-02 • via Nuitee
陽介 • couple • jp
7
2025-12-29 • via Nuitee
L
LEI • solo_traveller • jp
4
本来是多人的房间但一股味道升级了单人房间，但单人房间的被子上有血迹根本没法睡
2025-12-28 • via Nuitee
R
RYOTA • solo_traveller • jp
8
Pros:

スタッフさんの対応が素敵でした！

2025-12-28 • via Nuitee
K
Kunio • solo_traveller • jp
3
Cons:

宿泊前日の地震の影響なのか、領収書発行ができないとのことで別途郵送する予定とのことでしたが、１週間たった現在まだ郵送されておらず、出張関係の会社への経理書類提出に大きな支障をきたしていること。手書きであれば即日発行、もしくは速やかに郵送すべきと思います。

2025-12-17 • via Nuitee
T
tyrrone • solo_traveller • jp
1
2025-11-28 • via Nuitee
S
shokichi • solo_traveller • jp
5
Cons:

トイレ　ウォシュレットにしてほしい。

2025-10-25 • via Nuitee
K
Kumagai • solo_traveller • jp
6
2025-10-20 • via Nuitee
M
MITSUAKI • couple • jp
8
寝具が良いです
Pros:

キレイで、ニトリの枕がお気に入りでした。個人的に買いたいと思い探しましたが、市販品に見つかりませんでした。

Cons:

部屋に湯沸かしポットが欲しい

2025-10-19 • via Nuitee
R
RIKA • solo_traveller • jp
5
Cons:

冷蔵庫の横に髪の毛が溜まってあったのが気持ち悪かった

2025-10-13 • via Nuitee
H
Hiroshi • family_with_children • jp
7
楽しかった
Pros:

フレンドリー

Cons:

特になし

2025-10-08 • via Nuitee
N
Noriko • friends
2
Pros:

エレベーターがすごく臭く、部屋も掃除が行き届いていなくて髪の毛や陰毛が落ちていた。ここに戻ってきたくないと思い、出かけた後泊まらずに別のホテルを予約しなおし早々にチェックアウトした。

2025-10-06 • via Nuitee
Z
zhongzhen • solo_traveller • cn
5
2025-10-02 • via Nuitee
志保 • extended_group • jp
5
金額が安かったので、仕方ない
Pros:

スタッフの対応

Cons:

環境、設備

2025-09-29 • via Nuitee
K
kasai • family_with_children • jp
7
良
Pros:

曜日で朝食が変わるところ
部屋などとても清潔でした。

Cons:

ベットの周りにコンセントがなかった

2025-09-29 • via Nuitee