Commercial hotel

Hotels
7.1 (62 reviews)
1 Princes Street , Thurso , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking
Beach toys

Review Highlights

Pros:
Cozy, clean rooms
Friendly staff
Good location
Cons:
Noise from the bar
Lack of advertised amenities
No breakfast provided

Categories

Cleanliness
7.06
Reviews indicate rooms were clean, but issues with unemptied bins and facilities reducing overall perception.
Service
8.03
Staff were friendly and helpful, providing a good service experience.
Location
8.57
Conveniently located in the center, but some noise concerns.
Room Quality
7.52
Rooms are spacious and comfortable, though noisy at times.
Amenities
6.05
Lack of breakfast, WiFi issues, and advertised amenities missing.
Value for Money
7.51
Decent value for what was offered, though expectations were not fully met.
Food and Beverage
5.06
No food provided despite expectations; limited dining options nearby.
Overall Experience
7.03
Overall mixed experience with both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 13:17

Property Description

Convenient Location
Located just 300 meters from Thurso Beach, Commercial Hotel offers easy access to the stunning Sinclair's Bay and The Castle Gardens of Mey.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring a flat-screen TV, free WiFi, and private bathrooms with a shower and hairdryer.

Relaxing Bar
Unwind at our cozy on-site bar, perfect for a refreshing drink after a day of exploring the beautiful Highlands region.

To book your stay at Commercial Hotel and experience the best of Thurso, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 62 reviews
Cleanliness: 7.06
Service: 8.03
Location: 8.57
Room Quality: 7.52
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 5.06
Overall Experience: 7.03
J
julie couple gb
6
Ok
Pros:

Clean room

Cons:

Busy road with loud music.

2026-05-29 via Nuitee
H
Hugh couple gb
9
2026-05-29 via Nuitee
H
Hugh couple gb
9
2026-05-29 via Nuitee
M
Malcolm solo_traveller gb
7
Good rooms, location disappointing...
Pros:

Clean, comfortable and well decorated. Nicely lit.
Overall a good place for the money.

Cons:

Shower faulty (worked but only from switch outside bathroom faulty switch on shower. Toilet roll holder snagged constantly, had to faff about to get any.
Located above beer garden on a Saturday night wasn't brilliant as people were there, at their loudest, until midnight.

2026-05-27 via Nuitee
C
Clare couple au
9
2026-05-26 via Nuitee
T
Tim solo_traveller gb
9
Pros:

A perfect overnight before getting the ferry to Stromness.

2026-05-25 via Nuitee
A
Alba couple it
6
Good enough for a quick stop on the NC500
Pros:

Great location and comfy bed.

Cons:

Not simple to find as there isn't a proper reception. You have to pass by the Commercial pub and we arrived around 8:30pm when the pub was already full of young people celebrating the Celtics win (unfortunately they were loud and til around 1 am). In the bathroom bin there was trash from the previous guest, so the cleanliness should deffo be improved.

2026-05-24 via Nuitee
J
Jim solo_traveller gb
5
2026-05-23 via Nuitee
C
Carl solo_traveller gb
10
Very clean very cheap lovely stay
Pros:

Cheapest place I could find for the start of my John O Groats to Lands End bike ride was able to keep the bike in the room which was two rooms one with bed the other with coffee and tea and a nice seating area next to the bathroom which was very clean. When you look at pictures the building looks old and run down but the insides are very nice and for the price I was very happy indeed

Cons:

Clean room friendly locals greeting me at the door as said the room was really nice with it's two rooms the view was of the beer garden so that's a shame

2026-05-21 via Nuitee
N
NetnPete solo_traveller gb
10
Quality stay at bargain price.
Pros:

The room was spacious, clean and comfortable. Excellent quality. The lady member of staff was very welcoming and helpful.

Cons:

The hotel doesn't have it's own parking but it wasn't a problem as we were told where we could park when we checked in (on the street a few steps away).

2026-05-21 via Nuitee
G
Graham solo_traveller gb
7
Pros:

The room was decorated to a high standard.

Cons:

The external look of the building gave a very poor first impression.

2026-05-19 via Nuitee
J
Jessica couple us
8
2026-05-17 via Nuitee
S
Steve solo_traveller gb
8
2026-05-16 via Nuitee
S
Steve solo_traveller gb
8
2026-05-16 via Nuitee
S
Steve solo_traveller gb
8
2026-05-16 via Nuitee
S
Steve solo_traveller gb
8
2026-05-15 via Nuitee
S
Sally couple gb
9
Cosy and comfortable rooms
Pros:

Felt very welcome. Room was clean and tidy. Bed was comfortable.

Cons:

Did not look welcoming from the outside. But we were pleasantly surprised with the friendly staff that greeted us inside the pub which looked and felt cosy and welcoming.

2026-05-14 via Nuitee
H
Helen solo_traveller nz
10
A night i Thurso
Pros:

Very well appointed rooms
Clean and comfortable
Good location
Able to park over the road

2026-05-13 via Nuitee
M
MacMead solo_traveller gb
10
2026-05-10 via Nuitee
R
Rosemary solo_traveller gb
10
2026-04-27 via Nuitee