PALACEINN-ARCOLA

Hotels
8.3 (73 reviews)
5511 FM 521 Road , Rosharon , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Cons:
Unpleasant odor
Soiled linens
High crime area

Categories

Cleanliness
8.15
Multiple reviews noted cleanliness issues including unpleasant smells and soiled linens.
Service
9.99
Despite complaints, some reviews mentioned friendly staff and overall positive service.
Location
7.16
One review indicated a high crime area which negatively impacted the feeling of safety.
Room Quality
7.61
Issues with room cleanliness and comfort were reported, affecting the perception of room quality.
Amenities
8.64
While some amenities were noted as lacking (e.g., no breakfast), basic amenities were available.
Value for Money
9.1
Overall a decent value given the pros mentioned, but issues with cleanliness detracted slightly.
Food and Beverage
6.65
Continental breakfast was mentioned as a con, indicating a lack of food offerings.
Overall Experience
9.12
Despite several negative experiences, there were positives noted that balanced the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:56

Property Description

Convenient Location
PALACEINN-ARCOLA in Rosharon is strategically situated near popular attractions like NRG Park, NRG Stadium, and Houston Zoo, making it an ideal choice for travelers looking to explore the city.

Comfortable Rooms
Each room at PALACEINN-ARCOLA is equipped with modern amenities such as air conditioning, a flat-screen TV, and a fridge, ensuring a comfortable stay for all guests.

Exceptional Service
With a 24-hour front desk, the staff at PALACEINN-ARCOLA are dedicated to providing top-notch service and guidance to make your stay memorable.

Experience convenience, comfort, and exceptional service at PALACEINN-ARCOLA. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 73 reviews
Cleanliness: 8.15
Service: 9.99
Location: 7.16
Room Quality: 7.61
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 6.65
Overall Experience: 9.12
L
Leslie • couple • us
10
Pros:

Perfect location very nice room

Cons:

Staff watches every little move you make it's creepy my step daughter came to pick up gifts and she had her dog in truck with truck on why she got down real quick and while she's loading truck and dog still in vehicle the guy is in front of her truck yelling no pets allowed in room I said its in the truck and not getting down

2026-10-22 • via Nuitee
Y
Yahir • solo_traveller • us
3
Pros:

the bed and ac

Cons:

working microwave… and a working tv

2026-10-15 • via Nuitee
M
Mohan Reddy Donthireddy • solo_traveller • us
9
2026-10-08 • via Nuitee
D
Daina Burgos • solo_traveller • us
10
Pros:

Las camas son muy cómodas

Cons:

No limpiaron la habitación ninguna de los 4 días

2026-09-09 • via Nuitee
G
Galand • solo_traveller • us
10
Would come back again and stay
Pros:

Not only was it clean but quite peaceful off of a busy road

Cons:

There was no breakfast or coffee

2026-07-24 • via Nuitee
D
Daichi • solo_traveller • us
5
2026-06-26 • via Nuitee
T
theresa • solo_traveller • us
10
2026-05-26 • via Nuitee
W
Wayland • solo_traveller • us
7
2026-05-23 • via Nuitee
R
Ramiro • solo_traveller • us
10
2026-04-30 • via Nuitee
C
Carol • solo_traveller • us
9
Pros:

Location was close to what I needed. Quiet and clean.

Cons:

Missed continental breakfast other hotels offer

2026-04-26 • via Nuitee
N
Natalia • solo_traveller • us
8
2026-04-09 • via Nuitee
L
Lamarcus • solo_traveller • us
5
2026-04-06 • via Nuitee
T
theresa • solo_traveller • us
10
like
Pros:

like

Cons:

nothing

2026-04-02 • via Nuitee
A
Amanda • couple • us
5
Keep your eyes on your ID otherwise they will play cards on their computer and watch the cameras instead.
Pros:

Convenient location.

Cons:

While checking in it took three guys 30 minutes to figure out how to “restart their software”, yet they checked in people who arrived much later than us during “this time.” While waiting in the lobby, my ID was GIVEN to a lady with her room card, only for her to shockingly say, “This is not my ID”. Being that I was the only other person there, I knew it was mine, and afterwards did not feel comfortable leaving them alone with my ID. Had to stand right in front of the glass and watch these three eggplants figure out how to check me in as I was not letting my ID out of my sight again. Not sure if it’s because I’m a pretty girl and since nobody was there, they just wanted to admire my physical beauty, but it’s still very unsettling and I was not comfortable during check in after this.

2026-03-18 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-03-17 • via Nuitee
A
Arma • couple • us
8
Pros:

In a good location

Cons:

No cups in there

2026-03-10 • via Nuitee
C
Clark • couple • us
5
2026-03-03 • via Nuitee
R
Rowena • couple • us
9
Pros:

Affordable and the beds are comfortable

2026-02-23 • via Nuitee
D
Daina Burgos • couple • us
10
2026-02-10 • via Nuitee
L
Leos Jr • solo_traveller • us
10
2026-02-08 • via Nuitee