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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Allergy-free room
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Electric vehicle charging station
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Kid-friendly buffet
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Wine/champagne
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Prime Location near Beach and Shopping Area
Mercure Oostende is a mere 250 meters from the sandy beach and Casino Kursaal, offering a convenient stay close to Ostend's main shopping district. Private parking adds to the ease of access for guests.
Modern Rooms with Amenities
Each room at Mercure Oostende boasts a flat-screen TV, work desk, and tea/coffee facilities, ensuring a comfortable and convenient stay. Guests can savor a delicious buffet breakfast with a variety of hot and cold dishes.
Dining and Entertainment Options
The Premtime café presents a diverse international menu for lunch and dinner, while the hotel bar offers a selection of beverages, including local Belgian beers. Enjoy the vibrant culture of Ostend and explore nearby attractions like the Crystal Ship and Fort Napoleon.
Book your stay at Mercure Oostende for a memorable experience by the beach!
If you would like to request an extra bed please notify the hotel of that person's age so that the right bed can be provided.
Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.
A deposit may be required at the property.
Location
Guest Reviews
Perfecte ligging. Straat oversteken en je bent op het strand. Ontbijt was heel erg goed en tot 11.00 uur wat toch net iets relaxter is als je vakantie hebt. Koffie en thee op de kamer en wij hadden ook flesjes water staan. Klein koelkastje op de kamer. Ik zou zeker terug gaan.
De wc-rol houder zat niet echt handig aan de muur. Als je ging zitten stootte je er de hele tijd tegenaan. Die zou misschien iets verplaatst moeten worden.
Top rapport qualité/prix
Accueillir sympa
Propreté top
Petit déjeuner top
Gleich neben den Casino und Strand und mitten in der Stadt, Zimmer sehr klein aber ausreichend
Treppen sind sehr eng
We found the family room comfortable and the kids enjoyed the bunk beds. Staff were friendly and the receptionist gave us a recommendation for a local restaurant (De Grote Post) which turned out to be a fabulous meal in an art-deco former postal office.
The lift is very small and I had to wait a good 10 minutes before I could get in it with our suitcases when checking out.
comfort was uitstekend maar kamer was niet al te groot
Zeer proper modern hotel. Aangenaam verblijf en vriendelijk personeel
Niets
Posizione centrale, colazione abbondante, pulizia, camera ampia, prodotti per l'igiene di qualita, bar sempre aperto e con grande disponibilita
Aangepaste kamer en verblijf in het centrum van de stad
Rolstielgebruikers : maar 1 kamer beschinbaar en om naar ontbijtruimte te geraken moet men eerst naar buiten en danvia een gevaarlijk opstapje langs een zeer smal gangetje naar de locatie. Een 4 sterren Mercure hitel ONWAARDIG
L’emplacement
On entend tout ce qu’il se passe dans les chambre à côté , et heureusement que nous n’avions pas nos enfants ce jour là.
La propriété de la salle de été à revoir..
The AC works perfectly quiet. The location is great.
The room is really small, even for two. There is no slippers. The hair conditioner didn't refilled during the stay, the bottle was almost empty, I struggled to get any amount of it. For 2 people we got 1 shower cap and 1 sanitary set with cotton pads and cotton sticks. During the parking booking no one told the parking is underground, we had to call to the reception when arrived.
Sans intérêt
Le lit trop dur
La paume de douche mal orienté
Baignoire dangereuse pour les personnes âgées
Heel vriendelijk personeel
Het ontbijt was super goed en uitgebreid
De kamer en zeker de badkamer was te klein
Unlike other Mercure hotels I have stayed at, this particular one did not leave quite the same impression. It was still good, but felt rather ordinary.
First of all, I would say that the breakfast at other Mercure hotels I’ve visited was much better. The reception was also very busy, probably because of the large number of tourists. It wasn’t even possible to arrange a late check-out for just one extra hour, even for an additional fee.
Overall, it didn’t quite have the Mercure feeling I’ve experienced at other locations — except for the familiar scent. 😊
That said, it is still a good-quality hotel overall.
Très belle hôtel et bien équipé
Petit déjeuner un peu chère
Un personnel charmant aussi bien à l'accueil que pour l'entretien ou au service du petit déjeuner
L'aménagement de la pièce de toilette ne comporte au emplacement pour poser sa trousse de toilette
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