Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor noise management
High breakfast prices

Categories

Cleanliness
7.78
Several comments pointed out issues with hygiene and cleanliness.
Service
9.05
Generally friendly staff, but service inconsistency noted in certain situations.
Location
9.29
Prime location appreciated by guests.
Room Quality
8.24
Room quality generally praised, though some found rooms small.
Amenities
8.27
Amenities like breakfast and parking were decent, but improvements noted.
Value for Money
7.73
Issues with perceived value for quality received, particularly concerning the breakfast price.
Food and Beverage
7.78
Breakfast quality and price received mixed feedback.
Overall Experience
8.25
Overall experience was good, but negative points from specific lacks detracted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:47

Property Description

Prime Location near Beach and Shopping Area

Mercure Oostende is a mere 250 meters from the sandy beach and Casino Kursaal, offering a convenient stay close to Ostend's main shopping district. Private parking adds to the ease of access for guests.

Modern Rooms with Amenities

Each room at Mercure Oostende boasts a flat-screen TV, work desk, and tea/coffee facilities, ensuring a comfortable and convenient stay. Guests can savor a delicious buffet breakfast with a variety of hot and cold dishes.

Dining and Entertainment Options

The Premtime café presents a diverse international menu for lunch and dinner, while the hotel bar offers a selection of beverages, including local Belgian beers. Enjoy the vibrant culture of Ostend and explore nearby attractions like the Crystal Ship and Fort Napoleon.

Book your stay at Mercure Oostende for a memorable experience by the beach!

Important information:

If you would like to request an extra bed please notify the hotel of that person's age so that the right bed can be provided.

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1133 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 8.25
T
Tony • couple • lu
10
2026-05-09 • via Nuitee
H
Hildegarde • extended_group • be
8
Pros:

Goed,maar vond het ontbijt heel duur.En zeker voor wat ik eet s morgens.Het ontbijt neem ik niet meer als ik volgende keer kom

Cons:

Niks

2026-05-08 • via Nuitee
G
Geert • couple • be
8
2026-05-07 • via Nuitee
V
VINCENT • solo_traveller • fr
9
2026-05-07 • via Nuitee
G
Gwaloée • solo_traveller • be
4
2026-05-06 • via Nuitee
S
Said • couple • be
5
Pros:

Locatie

Cons:

Kapstokken geven zwarte kleur af.
Mijn witte hemd is voor de vuilbak!
Gewassen maar gaat er niet af

2026-05-06 • via Nuitee
E
Emma • extended_group • be
9
2026-05-06 • via Nuitee
R
Robert • couple • de
9
Pros:

Sehr freundliches und hilfsbereites Personal. Große Auswahl am Frühstücksbeuffet.

Cons:

nichts, alles ok

2026-05-05 • via Nuitee
C
Christian • couple • be
8
très bien
Pros:

chambre et emplacement

2026-05-04 • via Nuitee
H
Helene • solo_traveller • de
7
Zentral & für Ostende gutes Preis/Leistungsverhältnis !
Pros:

Sehr freundliche Rezeption, die Lage ist optimal zum Strand, fürShopping, zur Kustbahn. Kleines Willkommensgruß Wasser auf dem Zimmer, tägliche Reinigung und Handtuchwechsel. Nuxe Produkte im Bad. Safe. Gute Matratze. Kleiner Kühlschrank vorhanden.

Cons:

Die Füllung der Kopfkissen ist schlimm. Das Fernsehprogramm mit zu wenig Auswahl!

2026-05-04 • via Nuitee
A
Adrisha • couple • nl
7
2026-05-03 • via Nuitee
A
Arletta • solo_traveller • be
10
Pros:

I had a wonderful experience at this hotel. The service was top-notch and the staff were very friendly.

The rooms are of a high standard.

The breakfast buffet was delicious.

I wholeheartedly recommend this hotel.

2026-05-03 • via Nuitee
H
Hélène • family_with_children • be
8
Bon séjour
Pros:

Petit déjeuner très copieux

2026-05-03 • via Nuitee
P
PETERS • solo_traveller • lu
9
2026-05-03 • via Nuitee
H
Habakne • solo_traveller • de
8
2026-05-03 • via Nuitee
N
Nancy Lefevre • solo_traveller • be
8
2026-05-03 • via Nuitee
P
Pieter • couple • be
8
2026-05-03 • via Nuitee
C
Christine • solo_traveller • be
5
Pros:

L’amabilité du personnel à la réception et la propreté

Cons:

Vue de la chambre : un mur !
Lit inconfortable : matelas trop dur et oreillers trop gros
Température dans la chambre trop élevée malgré la clim (16 °)
Viennoiseries sèches
Pour le même prix, un hôtel à la côte d’opale est bien mieux !
Impossible de faire fonctionner mon sèche cheveux et mon lisseur dans la salle de bains. Le sèche cheveux de l’hotel ne fonctionne pas bien

2026-05-02 • via Nuitee
N
Nico • couple • be
9
Pros:

Top ontbijt. Kort bij centrum en kusttram halte en casino.

Cons:

Kleine badkamer, maar voldoende voor één weekend.

2026-05-02 • via Nuitee
W
Wim • couple • be
9
Perfecte locatie om Oostende te verkennen
Pros:

Alles voorzien, goeie ligging

Cons:

Niets op aan te merken

2026-05-02 • via Nuitee