Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor noise management
High breakfast prices

Categories

Cleanliness
7.78
Several comments pointed out issues with hygiene and cleanliness.
Service
9.05
Generally friendly staff, but service inconsistency noted in certain situations.
Location
9.29
Prime location appreciated by guests.
Room Quality
8.24
Room quality generally praised, though some found rooms small.
Amenities
8.27
Amenities like breakfast and parking were decent, but improvements noted.
Value for Money
7.73
Issues with perceived value for quality received, particularly concerning the breakfast price.
Food and Beverage
7.78
Breakfast quality and price received mixed feedback.
Overall Experience
8.25
Overall experience was good, but negative points from specific lacks detracted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:47

Property Description

Prime Location near Beach and Shopping Area

Mercure Oostende is a mere 250 meters from the sandy beach and Casino Kursaal, offering a convenient stay close to Ostend's main shopping district. Private parking adds to the ease of access for guests.

Modern Rooms with Amenities

Each room at Mercure Oostende boasts a flat-screen TV, work desk, and tea/coffee facilities, ensuring a comfortable and convenient stay. Guests can savor a delicious buffet breakfast with a variety of hot and cold dishes.

Dining and Entertainment Options

The Premtime café presents a diverse international menu for lunch and dinner, while the hotel bar offers a selection of beverages, including local Belgian beers. Enjoy the vibrant culture of Ostend and explore nearby attractions like the Crystal Ship and Fort Napoleon.

Book your stay at Mercure Oostende for a memorable experience by the beach!

Important information:

If you would like to request an extra bed please notify the hotel of that person's age so that the right bed can be provided.

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1133 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 8.25
S
Stijn • couple • be
9
Zeer goed hotel!
Pros:

Top locatie, parking vlakbij! Nette kamers en goed uitgebreid ontbijt.

Cons:

Misschien nét te duur voor wat wordt aangeboden..

2026-03-14 • via Nuitee
G
Geert • family_with_children • be
8
2026-03-14 • via Nuitee
L
Linda • couple • be
10
Top hotel een aanrader
Pros:

Vriendelijkheid van het personeel , Netheid , alles correct geen enkele opmerking!

Cons:

Echt helemaal ze verdiene 4 sterren op gebied vriendelijkheid correct , netheid !

2026-03-13 • via Nuitee
D
Dominique • couple • be
8
Personnelles très accueillant merci beaucoup !
Pros:

La facilité de se déplacer dans l'hôtel, un parfum très agréable dans l'établissement.

Cons:

Déjeuner beaucoup de choix mais de qualité moyenne les charcuterie et pâtisserie.

2026-03-13 • via Nuitee
A
Arthur • couple • be
9
2026-03-13 • via Nuitee
S
Schmidt • family_with_children • nl
10
2026-03-10 • via Nuitee
M
monique • family_with_children • be
8
Pros:

Ontbijt en behulpzaam personneel

Cons:

Grootte van de kamer en badkamer en uitzicht op buizen

2026-03-08 • via Nuitee
M
MEHR • solo_traveller • de
9
Pros:

Sehr zentral, werden wieder im Dezember buchen..

2026-03-08 • via Nuitee
R
René • couple • be
8
Séjour agréable
Pros:

Bon mais cher

2026-03-04 • via Nuitee
A
Aquilino • family_with_children • be
9
2026-03-03 • via Nuitee
S
Stefanie • family_with_children • be
8
Superlocatie!
Pros:

Locatie top!
Mooie kamer en lekker ontbijt!

Cons:

Trap minder handig

2026-03-03 • via Nuitee
P
phenh • family_with_children • be
8
Pros:

L'emplacement

Cons:

J'avais deja payé avant d'arriver et j'ai dû payer une deuxieme fois , apres 3 semaines j'attends tjrs mon retour ...

2026-03-01 • via Nuitee
L
lucienne • solo_traveller • be
7
Goed
Pros:

Goed

Cons:

Niets

2026-02-28 • via Nuitee
J
Johan • couple • be
10
Zeer aangenaam, hygiënisch en gerund door vriendelijk personeel hotel
Pros:

Zeer goede uitvalbasis om de stad te verkennen

Cons:

Spijtig dat er geen daglicht was aan de ontbijttafel

2026-02-28 • via Nuitee
C
Carla • family_with_children • be
9
2026-02-26 • via Nuitee
P
Pascal • couple • be
9
2026-02-23 • via Nuitee
C
Christelle • family_with_children • be
10
2026-02-22 • via Nuitee
P
Peter • couple • nl
8
2026-02-22 • via Nuitee
K
Kris • couple • be
7
Pros:

Ligging

Cons:

Ontbijt

2026-02-12 • via Nuitee
A
Armand • solo_traveller • be
7
Prijs kwaliteit top
Pros:

Vriendelijk en behulpzaam

Cons:

De kamers zijnZeer gehorig

2026-02-12 • via Nuitee