Madrid paradaise

Hotels
4.7 (3 reviews)
castellflorite , Madrid , ES
32-470694689

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Pets allowed

Facilities

Free WiFi
Concierge service
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Housekeeping on request
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Misleading property information
Lack of customer service
Difficult to find location
Feeling scammed
No value for money
Disappointing overall experience

Categories

Cleanliness
1
Cleanliness was severely criticized by guests, with mentions of the property being misleading and not meeting cleanliness standards.
Service
1
Service received overwhelmingly negative feedback, with guests feeling deceived by the lack of customer service and support upon arrival.
Location
2
Location was the major issue highlighted by guests, as the property was difficult to find and was not well-known in the area, leading to a feeling of being scammed.
Room Quality
1
Guests expressed dissatisfaction with room quality, citing the property as a scam due to misleading information and lack of proper accommodation.
Amenities
1
Amenities were not mentioned by guests, likely due to the misleading nature of the property and lack of proper services.
Value for Money
1
Guests felt that the property was a complete scam and not worth the money spent, with no value provided in return.
Food and Beverage
1
Food and beverage services were not mentioned by guests, likely due to the negative experience and feeling of being deceived.
Overall Experience
1
Guests had an extremely negative overall experience, feeling cheated and scammed by the property, with severe disappointment in their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 13:34

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services during your stay.

Cozy Guestrooms
Make yourself at home in one of the 10 guestrooms, each equipped with complimentary wireless internet access and bathrooms with showers.

Nearby Attractions
Explore popular landmarks such as Palacio Vistalegre and Madrid Zoo Aquarium, all within a short distance from the hotel.

With a stay at Madrid Paradise in Madrid (Carabanchel), make the most of your visit by being just minutes away from top attractions.

Important information:

* Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

4.7
Based on 3 reviews
Cleanliness: 1
Service: 1
Location: 2
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
O
Olga • friends
2
Pros:

Vaya estafa, te hacen confundir el Hostal Madrid Paradise (solamente en el centro de la ciudad) por el "paradaise" (mal escrito) para luego no encontrarlo y quedarse con tu dinero. Mucha cancelación gratuita hasta dos días antes pero cuando llegas allí (calle castellflorite) y no lo encuentras, no tienen ni teléfono de atención al cliente. No estaba señalado, nadie de la zona conocía el alojamiento... En pocas palabras, una estafa. No sé si alguna persona real consiguió encontrarlo, pero en mi caso se quedaron con mi dinero. Llego a saberlo y me gasto un poquito más en un sitio que me ofrezca sus servicios claramente y no me estafe.

2025-04-22 • via Nuitee
T
tracey
6
Pros:

Finding location very difficult as no street number for the address and no signage. Difficulties with initial booking

2024-10-11 • via Nuitee
J
Jose • partner
6
Pros:

Nice place, our room did not have any window, so it was a little claustrophobic, but staff was great and the room was impeccable.

2024-09-20 • via Nuitee