Jorullo Paradise

Hotels
Camino al Cuale s/n junto al rancho el nogal , Puerto Vallarta , mx

listing image 1
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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Tour desk
Packed lunches
Currency exchange
Non-smoking throughout
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Review Highlights

Cons:
Misleading photos
Remote and dangerous location
No refund / poor customer service
Inaccessible by sedan (requires SUV)
Lost time and money due to cancellation

Categories

Cleanliness
1
Standard quality for this hotel tier
Service
1
Customer service refused a full refund when the guest felt unsafe and canceled; poor handling of the complaint.
Location
1
Very negative: location did not match pictures, extremely remote and far, dark and scary on arrival, no people around, difficult roads unsuitable for a sedan (needs an SUV).
Room Quality
1
Standard quality for this hotel tier
Amenities
1
Standard quality for this hotel tier
Value for Money
1
Poor value: guest drove 5–6 hours, incurred costs, was denied refund and had to book last-minute accommodation—lost money.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Very bad experience: guest canceled stay due to safety concerns, called the situation a disaster and lost time and money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-18 14:19

Property Description

Stunning Outdoor Pool and Garden
Experience luxury and relaxation at Jorullo Paradise with our beautiful outdoor swimming pool, surrounded by lush gardens and a relaxing terrace.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurant and bar, offering a range of delectable dishes and refreshing beverages for you to enjoy.

Comfortable Rooms with Modern Amenities
Unwind in our well-appointed rooms featuring convenient amenities such as a coffee machine, free WiFi, and complimentary toiletries. End your day in comfort with our cozy bed linens and fluffy towels.

Don't miss the chance to experience paradise at Jorullo Paradise - book your stay now for an unforgettable getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Hana • solo_traveller • ae
1
Very bad experience
Cons:

The place doesn’t look like the pictures! It’s sooo far more than you can imagine! No coverage and you will find yourself in an empty difficult road! When we arrived it was very dark and scary! No humans around! We had a sedan rental car, which was a big mistake that kind of roads needs an SUV minimum! I had to cancel and comeback as I did not feel safe! I asked for full refund but It was not accept! Drove total of 5 to 6hours to go and comeback, lost money and had to find accommodation at 10:00 pm! It was a disaster

2025-12-26 • via Nuitee