Sheraton Bishkek

Hotels
Sheraton
8.6 (1050 reviews)
Sheraton Grand Bishkek 148B, Kievskaya Street , Bishkek , kg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Central location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.73
There were issues mentioned with the cleanliness of the room and bathroom amenities.
Service
9.2
The staff was described as helpful and accommodating, contributing positively to the experience.
Location
9.24
The central location was appreciated, though some mentioned the lack of nearby restaurants.
Room Quality
8.19
Rooms were described as spacious and comfortable, but there were some maintenance issues.
Amenities
8.72
Amenities were generally satisfactory, including a good breakfast selection.
Value for Money
8.68
Overall considered good value for the price considering the location and service.
Food and Beverage
8.23
Breakfast offered variety, but some guests expected a higher standard.
Overall Experience
8.8
Overall positive experiences were shared despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:51

Property Description

Luxurious Accommodation
Sheraton Bishkek offers 5-star luxury with free bikes, a seasonal outdoor pool, and a restaurant. Enjoy the comfort of air-conditioned rooms with modern amenities like flat-screen TVs, minibars, and city views for selected rooms.

Convenient Services
Experience top-notch services including a 24-hour front desk, airport transfers, and free WiFi throughout the property. Indulge in room service and relax knowing there's a safety deposit box in each room.

Ideal Location
Located in Bishkek, this hotel is perfect for both leisure and business travelers. Explore the city easily with the nearest airport just 26 km away.

Book now for a luxurious stay at Sheraton Bishkek!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1050 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
A
Aziz solo_traveller kg
9
2026-07-04 via Nuitee
U
Urbissinov solo_traveller kz
10
2026-07-04 via Nuitee
M
mohamed extended_group ae
9
2026-07-01 via Nuitee
A
Andrey Churilov solo_traveller ru
7
2026-07-01 via Nuitee
couple ae
10
We had a very good time
Pros:

Location was fantastic, breakfast was very good

Cons:

Nothing

2026-06-30 via Nuitee
B
BENER couple tr
9
2026-06-30 via Nuitee
U
Ulan couple kz
10
2026-06-29 via Nuitee
S
Sergey couple uz
9
2026-06-29 via Nuitee
F
Fayza family_with_children ae
7
Pros:

kindly staff, good location, attached to shopping mall

Cons:

breakfast needs to be improved. when I left the room in the morning about 9 am, I turned on for cleaning the room, but when I came back to the room about 3 pm, the room was not cleaned and i had to call the reception asking cleaning servic.

2026-06-28 via Nuitee
D
DMITRII couple ru
10
Pros:

Отель находится в самом центре города. Совмещен с торговым комплексом в котором есть все торговые бренды. Зона фудкорта. Обменный пункт валюты. Ребята которые встречает на пункте досмотра в отель, большие молодцы, помогают быстро разместиться и помогают решить все вопросы. Ресепшен отеля находятся на пятом этаже. На последнем этаже отеля, а отель это самое высокое здание в Бишкеке, располагается хороший двухэтажный ресторан. С панорамным видом на весь Бишкек. Если повезёт с погоды, то вид изумили на белоснежные шапки окружающих Бишкек гор.

Cons:

Всё хорошо. Такого нет

2026-06-27 via Nuitee
P
Pankaj couple in
8
2026-06-27 via Nuitee
A
Annie solo_traveller gb
10
2026-06-22 via Nuitee
A
Arina couple ru
10
Все прекрасно и на высшем уровне
2026-06-19 via Nuitee
Y
Yusuke family_with_children kg
10
2026-06-18 via Nuitee
T
tatsiana couple by
10
Pros:

Как всегда все ок

2026-06-17 via Nuitee
T
tatsiana couple by
10
2026-06-17 via Nuitee
S
Sergei couple kg
10
2026-06-11 via Nuitee
L
Leyla family_with_children de
7
Бало не плохо но могло бы быть лучше за такие деньги которые платят гости.
Pros:

Убирались каждый день, кровать удобная, есть сауна и спорт зал, внизу торговый центр.

Cons:

Сауна открыта всего до 22:00 , парковку найти сложно так как это торговый центр там паркуются все подряд и очень часто надо ждать чтобы освободилось место. В номере полотенца воняют и цвет у них не белый , а грязный . Каждый день получали полотенца с пятнами и очень с неприятным запахом, в номере очень маленький напор воды еле помоешься . Детская кроватка была очень старой и грязной. В Бассейне вода без подогрева. Очень дорого! За такой сервис .

2026-06-11 via Nuitee
I
Irek solo_traveller ru
9
2026-06-05 via Nuitee
O
Oguz Serhat solo_traveller tr
5
Cons:

there was too much noise on the room, probably coming from airconditioner (outside)

2026-06-04 via Nuitee