Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Convenient location
Good amenities
Cons:
Cleanliness issues with towels
Inconsistent service response

Categories

Cleanliness
7.64
Cleanliness issues reported with towels and a gas smell affecting the stay.
Service
9.11
Service was inconsistent and somewhat lacking in responsiveness to issues.
Location
9.65
Conveniently located near the metro station, easy access to city center.
Room Quality
8.6
Generally good room quality, but gas smell and drainage issues noted.
Amenities
9.13
Well-equipped with necessary facilities like a dishwasher and washing machine.
Value for Money
9.09
Good value considering the overall experience, though some issues noted.
Food and Beverage
9.64
Not mentioned, assuming standard quality for the hotel tier.
Overall Experience
9.11
A mix of positive and negative experiences led to a good overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:35

Property Description

Convenient Location
Situated in the bustling West Ealing district, Ealing Residency offers easy access to Ealing Broadway and beyond.

Home-like Comfort
Enjoy the convenience of a fully equipped kitchen, family rooms, and a private entrance at this aparthotel, providing all the comforts of home while traveling.

Modern Amenities
With free WiFi, cable flat-screen TV, and ironing facilities in each unit, along with the option of a balcony or garden views, Ealing Residency ensures a comfortable and convenient stay for all guests.

Book now for a memorable stay in London's vibrant West Ealing district.

Important information:

This property will not accommodate hen, stag or similar parties.
A damage deposit of GBP 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 296 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.11
A
Anonymous extended_group no
7
Pros:

The apartment is newly renovated and comfortable. It is clean and has two bedrooms, meaning that it can easily accomodate a family of four. We liked how conveniently located it is, close to the metro station where you can take a fast metro to the city center.

Cons:

The apartment had such great potential, however the aspect that negatively affected the stay was the smell of gas in the kitchen/living room area. The first day we came, it was very strong so we opened the balcony door. This lowered the overall intensity of the smell, however it got cold quite quickly, making what was supposed to be a cozy living room space rather uncomfortable. We informed the owner about the issue, but it was not solved in the duration of our stay.
Additionally, the digital lock on the front door does not function properly, so it took a while for us to figure out how to lock it. The owner was not helpful in figuring this out as they were not aware of this issue in the first place. They gave us suggestions om how we could try locking it, but none of them worked. We ended up working to figure it out by ourselves.

2025-08-20 via Nuitee
S
Sabri extended_group gb
8
Nice staying in quiet area and access to transport
2025-08-19 via Nuitee
P
Pui Yi extended_group gb
10
Good stay for travelling in London city
Pros:

Property is very beautiful.

2025-08-17 via Nuitee
G
Gilbert couple gb
10
Pros:

The flat was very nice, spacious and clean - much described on the booking. The location is great, just a 10 minute walk to Ealing broadway which takes you straight into the city.

2025-08-15 via Nuitee
E
Elizabeth couple pe
5
Pros:

La Ubicación

Cons:

El baño tenía las luces quemadas por lo que no funcionaban demoraron 3 días para venir a cambiarlas y durante esos días tuvimos que usar el baño con la puerta abierta usando la luz de la cocina, lo que era muy incómodo para un departamento tan pequeño.
La ducha no tenía separación con el WC, parecia un baño para personas en sillas de ruedas que no era nuestro caso. Por lo que era muy incómodo ducharse pues todo el agua se salía hasta fuera del baño.
El departamento está en el último piso. La escalera es sumamente estrecha e incómoda para subir con maletas.
Otro tema muy desagradable es la confusión de la persona que renta la propiedad. Debido a mi reclamo por las luces del baño, me envió hasta 4 mensajes diferentes en un mismo día, primero diciendo que ese mismo día las cambiaría la "housekeeper", luego que ya no las cambiaría porque se le había pasado el tiempo, luego que podía usar cualquiera de los otros departamentos de esa misma propiedad, despues que use exclusivamente el departamento 7 por una noche, luego que ya no vaya a ningun otro departamento y que regrese al mío, despues que podía mandar a las 9pm a alguien para que cambie las bombillas del baño....en fin....una cantidad de mensajes indescriptibles e incómodos, que solo generaban confusión. Creo que esta persona no está preparada para atender incidentes en la propiedad que renta.

2025-08-13 via Nuitee
D
Danielle extended_group gb
9
2025-08-11 via Nuitee
C
Chloe family_with_children au
7
The flat was light and airy with great facilities and easy Tube access. Some areas for improvement
Pros:

The flat was light and airy, with easy access to the Tube. We appreciated the good facilities, including a dishwasher and washing machine. Although it was a little warm, the provided pedestal fans made it much more comfortable.

Cons:

The check-in process was a bit unusual, as we had to email a copy of our ID and use a link outside of Booking.com to make payment. We also had a cleanliness issue with one of our towels, which had insect eggs on it., We received an apology and a clean replacement towel overnight.

2025-08-08 via Nuitee
H
Hamda family_with_children gb
6
A comfortable and well-located stay
Pros:

The apartment was well-maintained and clean, and the location was great. The only issue was that the bathroom had a drainage problem, which caused water to flood the entire floor. Other than that, it was perfect, and if it weren’t for the bathroom issue, I would have given it an excellent rating.

Cons:

The bathroom

2025-08-06 via Nuitee
H
Huiling family_with_children cn
9
Pros:

房子很干净,很舒适,设施齐全,社区也很安全。我们一家三口在这里度过了愉快的四天。

Cons:

房子离景区有点远,每天交通的时间和花费有点多。

2025-08-06 via Nuitee
M
Michael family_with_children ie
8
Good accommodation and price for London
Pros:

Accommodation is less than a 10 minute walk from Ealing Broadway station. This is convenient for flying into Heathrow and taking the Elizabeth Line direct. It is also great for direct trains into London. The contactless check-in experience was very easy. Details were emailed to send ID and payment and access codes for the property.

Cons:

The AC would not work no matter what I tried. There were two portable fans on the property but they weren't much use for the Summer weather, plus they were exceptionally noisy.

2025-07-29 via Nuitee
S
Sarah couple ie
7
Convenient location and modern apartment.
Pros:

Excellent location, very modern and easy to access with super clear instructions. Just a short walk from the tube which is ideal.

Cons:

No freezer in the apartment. It was also quite noisy in the building, we kept thinking someone was trying to get into our apartment as a result. Could do with more cutlery and glasses too.

2025-07-27 via Nuitee
L
Lomalla10 extended_group fi
9
Kaksi pariskuntaa
Pros:

Siisti ja remontoitu asunto. Meidän asunto sijaitsi alimmassa kerroksessa. Asunto oli tilava. Mukava yllätys oli, että asunnossa oli kaksi kylpyhuonetta. Makuuhuoneissa oli paljon kaappitilaa. Toisesta huoneesta puuttui vaatetanko kaapista. Sitä ei oltu vielä asennettu. Asuinalue oli rauhallinen ja hiljainen. Lyhyt, 10 min. kävelymatka kauppaan, ravintoloihin ja kahviloihin. Asema oli lähellä ja junalla oli helppo kulkea keskustaan. Sisäänkirjautumien sujui hyvin. Saimme koodit millä pääsi sisään. Yövyimme neljä yötä.

Cons:

Kaikki sujui hyvin!

2025-07-26 via Nuitee
A
Al gamdi couple sa
8
2025-07-24 via Nuitee
O
olly couple gb
9
2025-07-21 via Nuitee
F
Flavia7 family_with_children it
8
2025-07-20 via Nuitee
J
Jean couple fr
2
Pros:

Le cadre

Cons:

Pas de climatisation, un bruit d alarme qui retenti à cause de la pression, très informel au vu du prix, je déconseille.

2025-07-19 via Nuitee
D
Damhnait family_with_children ie
8
Very comfortable
Pros:

Spacious, clean. Fans very useful

Cons:

The shower spills all over the bathroom floor. It doesn’t drain fast enough so there’s water around & under the toilet and over to the sink

2025-07-19 via Nuitee
C
Clare couple ie
10
Pros:

Really comfortable, quiet and spacious.

2025-07-17 via Nuitee
D
Damian family_with_children es
3
Cons:

Por un problema con la cerradura automática estuvimos 3:30 sin poder acceder al apartamento con la consiguiente modificación de los planes para ese día

2025-07-17 via Nuitee
J
Justin family_with_children nz
7
A good place to stay which we would happily do again.
Pros:

Great price and location. Door access easy. Good amenities.

Cons:

Better communication when there was a power cut which was clearly related to an issue at the property. Some issues with adjusting air con. Minor quibbles only. Would stay again.

2025-07-15 via Nuitee