Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good value
Cons:
Cleanliness issues
Limited breakfast hours
Some outdated facilities

Categories

Cleanliness
7.48
Some reviews indicated issues with cleanliness, including dust and odor.
Service
8.45
Overall service was highlighted positively in multiple reviews.
Location
8.49
The location was mentioned as convenient and good.
Room Quality
7.94
Rooms were generally comfortable, but some reported noise issues.
Amenities
7.97
Onsen and sauna were appreciated, but there were minor issues reported.
Value for Money
8.43
Many felt they received good value for their stay.
Food and Beverage
7.98
Food quality was good, but breakfast timing was a concern for some.
Overall Experience
8.05
Mixed experiences, but overall enjoyable stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:48

Property Description

Prime Location for All Seasons

Just 500 meters from Hakuba Happo One Ski Resort, Rosenheim Hakuba is the ideal destination for both winter skiing enthusiasts and summer adventurers. The hotel's proximity to the ski resort and various attractions makes it a prime choice for travelers seeking convenience and comfort.

Convenient Amenities and Services

Guests at Hakuba Rosenheim can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, private bathtub, and complimentary green tea. The hotel also offers a free shuttle service to/from JR Hakuba Train Station, ski equipment hire, and free on-site parking, ensuring a hassle-free stay for all visitors.

Relaxation and Recreation Options

After a day of outdoor activities, guests can unwind by soaking in the hot-spring bath, singing karaoke, or accessing the lobby's free Wi-Fi. For those looking to explore the area, the hotel provides bicycle rentals and easy access to nearby attractions like Hakuba Saegusa Museum and Hakuba Botanical Garden.

Book your stay at Rosenheim Hakuba now for a memorable and enjoyable experience in Hakuba!

Important information:

To use the hotel's free shuttle from JR Hakuba Train Station, please make a reservation at least 3 days in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥2,000 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children from 1 year old to 3 years old stay for ¥3,000 per person per night when using an existing bed.
    Children from 4 years old to 6 years old stay for ¥4,000 per person per night when using an existing bed.
    Children from 7 years old to 10 years old stay for ¥7,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 414 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.05
T
Tyler extended_group au
10
2026-04-28 via Nuitee
S
Stuart couple nz
7
2026-04-12 via Nuitee
R
Rowsell extended_group au
10
2026-04-08 via Nuitee
P
pip couple au
8
Great place, lovely staff and easy walk to village
Pros:

Great location
Shuttle bus to 47 was great

2026-03-26 via Nuitee
三宅 solo_traveller jp
5
Cons:

夕食が無い。

2026-03-25 via Nuitee
T
Thomas couple jp
7
2026-03-22 via Nuitee
L
Lauren couple au
9
2026-03-20 via Nuitee
A
Adrian couple au
7
Nice simple clean and tidy hotel. Nice Onsen and staff, just needs few minor improvements to improve.
Pros:

Good location to ski resort and also each set of little villages - Happo, echoland, etc

Cons:

Indoor shoes all too small for most male western men with feet over size 9.
WiFi - patchy
All social areas closed by 6:30pm except Onsen.
Breakfast cold as poorly heated - need microwave available and also not start to clear items away by 8am when breakfast till 8:30pm - ie waffle machine and mixture.
Needs drying room for ski clothes, rather than in own bedrooms
Onsen needs 1 of 3 pools to be cold pool, don’t need 3 hot pools all the same temp.

2026-03-20 via Nuitee
K
Kacper extended_group pl
9
2026-03-19 via Nuitee
C
Claire couple nz
8
A great stay - location was good - onsen was fab and the morning breakfast was good.
Pros:

The location was very good. It is close to Happo Village and also close to Echoland. This means you can easily walk to both for evening meals etc. The ski shuttle bus for 47 starts its journey outside the hotel which is very convenient as the best snow was at that resort during our stay.

Cons:

Advice on where to rent equipment could have been better. The hotel does have its own equipment and we were advised to go elsewhere. I am actually not sure why this was. Unfortunately the service at the place we were recommended was poor and the equipment fitting was defective. We were also led to believe the hotel provided evening meals but this turned out not to be the case.

2026-03-19 via Nuitee
W
wayne couple au
10
Happy happo
Pros:

Location was excellent,staff very attentive,hotel was spotless.
Onsen was relaxing after a day on the slopes.
Happy hour 4-6 was great
I will be back again.

Cons:

The pillows were too soft.
Otherwise perfect

2026-03-19 via Nuitee
J
Jason extended_group au
4
Disappointed
Pros:

Location

Cons:

Outdated and single beds for a couple. Staff had no idea about serving behind a bar

2026-03-17 via Nuitee
Z
Zaklina couple au
8
Awesome and will be back next year!!!
Pros:

Close to restaurants and ski hire.

Cons:

The two separate double beds.

2026-03-10 via Nuitee
G
Grace solo_traveller gb
8
2026-03-10 via Nuitee
A
Annabel couple au
9
Well appointed, tidy, close to slopes and great onsen
Pros:

Onsen was great, super close to Happo One base and the hotel was well maintained. Appreciated the lift to and from the local bus terminal.

Cons:

The wifi situation (you have to do a quick login each time you wanted to use it) was a bit annoying for my partner but only because he needed to work.

2026-03-10 via Nuitee
B
bergin couple us
9
2026-03-06 via Nuitee
L
Laura couple gb
3
Very expensive for the experience. I would not rank this as a 3 star hotel.
Pros:

Location is good

Cons:

Honestly I would not consider it a 3 star hotel. SUPER expensive for what it is.

2026-03-06 via Nuitee
D
Daniel couple gb
8
2026-03-04 via Nuitee
B
Benno extended_group de
2
Von der Unterkunft bin ich entäuscht, die Bilder im Netz waren nicht entsprechend der Beschreibung.
Pros:

Das einzigste was Sterne entsprechend war, war das Frühstück.

Cons:

Fehrnseher konnte in 6 Tagen nicht in Betrieb genommen werden, etliche Spinnpuppen an der Zimmerdecke, Uhralte Einrichtung, keine WC ( Ca. 50 Jahre alt ) wie in Japan üblich, alte Sofas mit Tagesdecken abgedeckt damit mann das schmuddelige nicht erkennen soll.

2026-03-04 via Nuitee
J
Janet couple au
8
Fabulous staff and great location.
Pros:

Excellent location and access to ski/snowboard runs.

Cons:

Small bathrooms are a challenge.

2026-03-04 via Nuitee