Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
5.58
Multiple complaints about dirty rooms, bathrooms, and unclean public areas.
Service
8.55
Friendly staff mentioned, although some complaints about check-in and room access.
Location
8.59
Location was convenient and received positive remarks.
Room Quality
5.54
Negative experiences regarding room cleanliness and comfort.
Amenities
6.57
Issues with cleanliness and access to gym facilities were noted.
Value for Money
7.53
Mixed assessments with complaints on cleanliness and room quality impacting perceived value.
Food and Beverage
9.58
Good breakfast quality and choices received positive feedback.
Overall Experience
8.05
Overall experience is mixed, with both positive and negative aspects leading to an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:48

Property Description

Modern Rooms and Amenities
Novotel Coventry offers modern rooms with en suite facilities, plasma TV, Freeview channels, and tea/coffee facilities. Enjoy the convenience of Free WiFi, room service, and a safe in every room.

Family-Friendly Features
Families love our large garden with a children's play area, free stay for kids under 16 (with adults), and a special kids' menu. Benefit from free late check-out on Sundays and baby equipment available upon request.

Convenient Location
Located just off junction 3 of the M6, our hotel is near Ricoh Arena and within easy reach of major attractions like Warwick Castle and Drayton Manor. With Birmingham International Airport and NEC a short drive away, Novotel Coventry is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Coventry now for a memorable experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that the fee of £20 per pet per night will be charged by the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per stay.

Location

Guest Reviews

7.5
Based on 3468 reviews
Cleanliness: 5.58
Service: 8.55
Location: 8.59
Room Quality: 5.54
Amenities: 6.57
Value for Money: 7.53
Food and Beverage: 9.58
Overall Experience: 8.05
P
Paul couple gb
2
Pros:

Convenient location

Cons:

Inflated price. Got a bad deal compared to other guests

2026-06-06 via Nuitee
A
Angela family_with_children gb
10
Pros:

Staff absolutely brilliant. Very kind

2026-06-06 via Nuitee
K
Keith couple gb
10
2026-06-06 via Nuitee
C
Charlotte couple gb
10
We’ll definitely be back!
Pros:

Every member of staff was so friendly and made us feel so welcome. We had a lovely welcome when walking into reception and answered any questions we had.
The bar was equally the same, so welcoming and helpful, we had a drink and something to eat, which was served very quickly, but was you could tell it was freshly made, and it was delicious.
Our room was very clean and the bed was amazing, both myself and Husband said it was the best bed we had ever slept in, brilliant nights sleep!
Keep up the amazing work you all do, thank you for having us and making our stay a wonderful one.

Cons:

Everything was really clean, our room, the public area, but the carpets really could do with a clean in the bar/breakfast area. Understandably really hard to do when you have a 24/7 bar. Garden/smoking area desperately needs weeding and a tidying up, but again hard to do when the weather isn’t great or you’ve got customers outside.

2026-06-06 via Nuitee
J
John couple gb
5
Overpriced and poor standard of accommodation.
Pros:

The breakfast had a good choice and the area was clean

Cons:

The stay was very overpriced because it was on a night of a concert at the nearby Ricoh Arena. The hotel decor was tired and in need of refurbishment. For the price charged we would have expected a much better standard of accommodation. This was an example of extreme dynamic pricing, had we known the standard of the property we would not have booked, it certainly makes us wary of booking a Novotel in future.

2026-06-06 via Nuitee
C
Crook couple gb
5
Disappointing
Pros:

Good but didn't like other staff helping themselves to breakfast and standing behind the carvery talking

Cons:

Hotel staff standing about in the restaurant
All the carpets are filthy and the outside areas are tacky

2026-06-06 via Nuitee
L
Lisa couple gb
2
Poor
Pros:

Near arena

Cons:

Dirty carpet no beer left

2026-06-06 via Nuitee
S
Sharp couple gb
9
Pros:

Perfect room ground floor.looks bit tired in places but clean and comfortable

Cons:

Across from cleaning room heard hoover goin 7am
Light switches in strang places .missed socket next to bed on one side

2026-06-06 via Nuitee
W
Wan couple gb
7
I will recommend this place for anyone who wants a low key vacation. Clean and beautiful place
Pros:

Clean and private

Cons:

Please provide slippers for each bathroom. No one was present at the reception during checkout.

2026-06-06 via Nuitee
N
Nina couple gb
5
Was all about location
Pros:

Location was great
Parking

Cons:

Needs work doing on it.
Did have draft working, didn’t have any large wine glasses so had to put it in 2 wine glasses
Didn’t take top off bottle of beer
Hash browns were hard
Safe didn’t work

2026-06-06 via Nuitee
F
Freya-Lee couple gb
9
2026-06-06 via Nuitee
K
Katherine couple gb
10
Perfect for what we needed and great location.
Pros:

Comfy bed, good breakfast and perfect location for the BSC arena to see Take That.

Cons:

NA

2026-06-05 via Nuitee
K
Kelly couple gb
4
The staff are the best thing about this hotel!
Pros:

The staff here are very friendly and helpful. Location to the stadium is great 10 mins walk away.

Cons:

The property is dated and filthy dirty, on entrance carpets are disgusting which carries on throughout the halls of the hotel continuing to the bedrooms! Someone had knocked a cup of coffee off the bedside table and splashed up the wall, this hadn’t been cleaned! Wall panels in the room where dusty and had some kind of residue running down? The lift was dirty and damaged inside and sounded as though it was going to breakdown!

2026-06-05 via Nuitee
S
Sandra couple gb
4
Adequate for 1 night
Pros:

Location, within walking distance of CBS arena

Cons:

Poor cleanliness in public area and room

2026-06-05 via Nuitee
L
Lin Rich solo_traveller gb
6
Novotel location good for Ricoh Arena
Pros:

Staff friendly and helpful

Cons:

Breakfast was cold. Carpet throughout was dirty with marks everywhere in room, corridor and lobby area. Room needs updating.
Outside areas needed tidying/cleaning up

2026-06-05 via Nuitee
J
john couple gb
9
2026-06-04 via Nuitee
R
Rozeena couple gb
10
2026-06-04 via Nuitee
M
Michelle solo_traveller de
9
2026-06-04 via Nuitee
L
les couple gb
8
2026-06-03 via Nuitee
A
Abigail solo_traveller gb
9
2026-06-03 via Nuitee