Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
5.58
Multiple complaints about dirty rooms, bathrooms, and unclean public areas.
Service
8.55
Friendly staff mentioned, although some complaints about check-in and room access.
Location
8.59
Location was convenient and received positive remarks.
Room Quality
5.54
Negative experiences regarding room cleanliness and comfort.
Amenities
6.57
Issues with cleanliness and access to gym facilities were noted.
Value for Money
7.53
Mixed assessments with complaints on cleanliness and room quality impacting perceived value.
Food and Beverage
9.58
Good breakfast quality and choices received positive feedback.
Overall Experience
8.05
Overall experience is mixed, with both positive and negative aspects leading to an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:48

Property Description

Modern Rooms and Amenities
Novotel Coventry offers modern rooms with en suite facilities, plasma TV, Freeview channels, and tea/coffee facilities. Enjoy the convenience of Free WiFi, room service, and a safe in every room.

Family-Friendly Features
Families love our large garden with a children's play area, free stay for kids under 16 (with adults), and a special kids' menu. Benefit from free late check-out on Sundays and baby equipment available upon request.

Convenient Location
Located just off junction 3 of the M6, our hotel is near Ricoh Arena and within easy reach of major attractions like Warwick Castle and Drayton Manor. With Birmingham International Airport and NEC a short drive away, Novotel Coventry is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Coventry now for a memorable experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that the fee of £20 per pet per night will be charged by the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per stay.

Location

Guest Reviews

7.5
Based on 3165 reviews
Cleanliness: 5.58
Service: 8.55
Location: 8.59
Room Quality: 5.54
Amenities: 6.57
Value for Money: 7.53
Food and Beverage: 9.58
Overall Experience: 8.05
R
Rosalind couple gb
5
Not a great night sleep bit of a let down this time
Pros:

Location and breakfast ,staff member at breakfast was lovely

Cons:

Felt that reception staff was not welcoming , didn't feel we were listened too . Room toilet wall was dirty and toilet didn't flush properly, bed was to hard and felt needed to be bit softer for a good night's sleep and the pillows were uncomfortable. Didn't have a good night's sleep . Breakfast good but no butter packs just a pack of butter which looks horrible as opened and used rather of having our own butter packs . Only one member of staff she was doing everything . Handling food then cleaning not washing hands but she worked hard and was friendly and appalogised

2026-03-21 via Nuitee
P
Paulina family_with_children gb
5
2026-03-21 via Nuitee
A
Administrator extended_group gb
7
Pleasant stay for a business trip
Pros:

Location - it's just 5 minutes drive from the Coventry Arena. The staff were very friendly, the Front Office Manager was very helpful. Rooms are modern, clean and comfortable. Suitable for a business trip.

Cons:

Proximity to the M6 means a lot of road noise if you like to have a window open for fresh air.
I think they could improve the quality of the pizza on the hotel restaurant menu.
The car-park system doesn't give enough time to enter your vehicle registration if you're distracted during check-in... they need to allow longer for people to enter their registration.

2026-03-20 via Nuitee
S
Sibanda couple gb
8
2026-03-20 via Nuitee
E
Ejiro family_with_children gb
8
2026-03-20 via Nuitee
M
Mariusz family_with_children gb
8
Pros:

Room was clear. Food was ok

Cons:

Dirty carpet in the restaurant.

2026-03-19 via Nuitee
O
Omid family_with_children gb
1
Not good
Pros:

Location

Cons:

I paid extra for premium queen bed, instead I got two single beds placed together, these then kept drifting apart, highly annoying - defeats the whole purpose. May as well just get single bed.

2026-03-19 via Nuitee
G
Gary couple gb
7
Suited our purpose
Pros:

Lovely restaurant and food.. good staff

Cons:

Corridors and carpets were dirty

2026-03-18 via Nuitee
B
Bernie solo_traveller gb
8
Pros:

Lovely room, friendly staff

Cons:

Breakfast at 8.00 beans and scrambled eggs luke warm

2026-03-18 via Nuitee
N
Naomi couple gb
9
Fabulous stay. Would recommend highly.
Pros:

The massive shower was fabulous! The huge TV was great - normally hotel TVs are tiny and rubbish but it worked great. The bed was lovely and huge. I loved that the hand soap/shampoo/shower gel were Rituals.

Cons:

The mattress wasn't the most comfortable but that was about it.

2026-03-17 via Nuitee
J
Jonathan solo_traveller gb
9
Excellent location for a visiting football supporter.
Pros:

Staff friendliness and location to the football ground.

Cons:

Room temperature and cleanliness.

2026-03-16 via Nuitee
P
Price couple gb
10
2026-03-16 via Nuitee
M
Marc family_with_children gb
8
2026-03-16 via Nuitee
M
Mark solo_traveller gb
8
2026-03-16 via Nuitee
Y
Yasmin family_with_children gb
8
Perfect location for a football match. And cheap with only £5 for 24hrs
Pros:

Clean and tidy, only £5 to park for 24hrs payable at reception on arrival.
Stay here for a football match. 5-10min walk to Rico arena.
24hr bar
Pool table
Breakfast was ok

2026-03-15 via Nuitee
A
Ameena couple gb
7
It’s pretty basic but nice
Pros:

Clean easy

2026-03-15 via Nuitee
J
Jacob couple gb
8
2026-03-15 via Nuitee
D
Doreen family_with_children ie
6
2026-03-15 via Nuitee
O
Otwinowski family_with_children gb
5
It wasn't clean; I expected more for the value.
Pros:

Most of the staff have been nice and helpful.

Cons:

It wasn't clean, hair in the bathroom and around toilet area.
I needed to disconnect the phone to avoid the regular beeping noise.

2026-03-15 via Nuitee
M
megan couple gb
6
2026-03-14 via Nuitee