HotelMaple Ridge

Hotels
8.3 (35 reviews)
Fatehabad Road , Tājganj , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Great location
Spacious rooms
Polite staff
Cons:
Cleanliness issues
Inconsistent service
Average breakfast

Categories

Cleanliness
7.69
Some reviews mention cleanliness issues, such as not refreshing rooms and torn towels.
Service
8.16
General feedback indicates that service can improve but some staff were polite and receptive.
Location
9.2
Multiple reviews highlight excellent location near attractions.
Room Quality
8.15
Reviews indicate spacious rooms but some issues with comfort.
Amenities
8.18
Amenities are generally well-received, though some guests had to ask for basic items.
Value for Money
8.64
The overall value appears good, though some felt it was not perfect.
Food and Beverage
7.69
Breakfast quality is noted as basic and could improve.
Overall Experience
8.66
Despite some concerns, most guests had a pleasant stay and expressed desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:49

Property Description

Convenient Location:
Hotel Maple Ridge is conveniently located near top attractions like the Taj Mahal, Agra Fort, and Agra Cantonment, making it an ideal choice for travelers wanting to explore the city.

Comfortable Accommodation:
Enjoy comfortable stays in air-conditioned rooms with modern amenities like flat-screen TVs, fridge, and private bathrooms. The city view from the rooms adds a special touch to your stay.

Delicious Dining Options:
Start your day with a delicious breakfast offering buffet, à la carte, and continental options. Don't miss the opportunity to savor Indian cuisine at the on-site restaurant, with a vegetarian menu available upon request.

Ready to experience a memorable stay at Hotel Maple Ridge? Book now to secure your reservation and enjoy a hassle-free trip to Agra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 35 reviews
Cleanliness: 7.69
Service: 8.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
P
paul • family_with_children • gb
1
Cons:

I booked a room at this hotel three months in advance, with multiple confirmations and ongoing communication via WhatsApp leading up to my arrival. On the day of check-in, I even messaged them to confirm everything was set—no issues were mentioned.
Upon arriving, I was shocked to learn that my reserved room was no longer available due to overbooking. They only disclosed this in person at the front desk and offered to relocate me to another hotel instead. There was no prior warning, apology, or attempt to honor the original booking despite my advance payment and repeated confirmations.
This experience was extremely disappointing and disruptive, especially after such long notice and communication. It feels like reservations here aren't reliable—guests risk having their rooms sold out from under them without notice.
I strongly advise others: Do not consider your booking truly confirmed with this property. They may overbook and fail to honor reservations, leaving you to scramble upon arrival. Potential guests should be very cautious or choose elsewhere.

2026-02-12 • via Nuitee
A
Anirban • couple • in
8
Pleasant stay at the Hotel Maple Ridge with excellent service and sumptuous food.
Pros:

Very good location, big rooms, well appointed accommodation and warm comfortable hospitality. Breakfast buffet is very filling and lunch service was excellent. Shoutout to the hospitable service by both the lunch server, Sachin and the breakfast service person.

Cons:

Cleanliness and maintenance of fittings and furnishings inside the room should be improved for longevity of premium look and feel.

2026-02-09 • via Nuitee
B
Badal • extended_group • in
10
Pros:

It was pleasant stay at maple ridge, and staff was supportive and professional.
House keeping staff was good too.
Room was specious and washroom was clean.
Breakfast was delicious and service was good.
Location was perfect near to Taj Mahal. We would like to come again soon. Thanks everyone to give us a good service extremely happy 😊

2026-01-19 • via Nuitee
M
Martine • solo_traveller • gb
7
Pros:

Nice hotel, staff very accommodating. You can walk to the Taj in around 30 min or uber in 10.

Cons:

I stayed in January so it was cold in the evening, they do not provide heaters but gave me an extra blanket, so early night for me however, dreadful nights sleep. My room was near reception and the staff were shouting to one another all night. Fell asleep about midnight and was woken by staff voices at 5pm. I would stay again, just not on that floor

2026-01-14 • via Nuitee
S
Sneha • family_with_children • in
7
Overall, it was a pleasant stay.
Pros:

Spacious and clean rooms. Good Location, quite close to the Taj Mahal.
Lots of restaurants and dhabas nearby for food options.
Reception staff was friendly.

Cons:

The property was a little old and could have been better maintained.
Reception staff was helpful in suggesting commute options within Agra, however price quoted did not fulfill 'value for money'.

2026-01-12 • via Nuitee
M
Melissa • solo_traveller • it
5
C’é di meglio!
Pros:

Struttura semplice e funzionale.
Consiglio per 1 notte non di piu!
Lo staff é gentile!

Cons:

Le mie lenzuole erano sporche e ho chiesto di cambiarle (l’hanno fatto subito!).
Nel bagno non c era acqua calda ed era sporco.
Struttura molto antica.
Per il prezzo pagato si trova assolutamente di meglio!

2026-01-09 • via Nuitee
F
Forsaken • family_with_children • in
3
Pros:

The staff was well mannered & courteous but not very helpful

Cons:

The room was big but there were lots of mosquitoes and the TV was not working too. The room was on the 4th floor but the lift was not functional as well.

2026-01-04 • via Nuitee
A
Amit • family_with_children • in
10
Pros:

Food , staff. Rooms

2026-01-03 • via Nuitee
T
Tafsir • family_with_children • bd
9
2025-12-30 • via Nuitee
P
Pushpendra • solo_traveller • in
7
Pros:

It's ok

Cons:

To improve service in restaurant and improve Breakfast.

2025-12-24 • via Nuitee
Александр • couple • ru
9
Pros:

Хороший завтрак, местоположение отличное.

2025-12-19 • via Nuitee
M
MaddynAri • family_with_children • ca
8
Excellent rooms and breakfast but pretty bad customer service
Pros:

The location, rooms and facilities were great.

Cons:

Service staff and the communication was awful and the hotel have trust issues with payment and money.

2025-11-27 • via Nuitee
R
Roberto • solo_traveller • it
7
Nel complesso accettabile
Pros:

Posizione, camera molto spaziosa.

Cons:

Rumore, pulizia non ottima, stanza non e’ stata rifatta dopo la prima notte. Colazione molto basica

2025-11-23 • via Nuitee
M
Meadhavi • family_with_children • in
9
2025-11-22 • via Nuitee
A
Ajit kumar • family_with_children • in
7
2025-11-19 • via Nuitee
A
ashutosh • couple • in
10
It was pleasure staying there
Pros:

Everything

Cons:

Nothing

2025-11-18 • via Nuitee
A
Ajay • solo_traveller • in
9
Lovely property, could be maintained better..
Pros:

Fantastic location, generally clean facility, spacious rooms, polite staff, ok breakfast (decent variety but the quality & taste could be better), polite staff

Cons:

Nothing much.. Had to ask for bath soaps.. The edges of the towels were torn.. I booked a room with an upgrade, which was almost denied.. But eventually, they did (took some unsolicited explanation at their end) when I showed them the booking details.. Some staff were playing loud videos outside the room.. The mattress wasn't comfortable..

2025-11-13 • via Nuitee
A
AMBROSE • couple • in
6
2025-11-10 • via Nuitee
S
Satish Kumar • family_with_children • in
10
Pros:

Excellent

Cons:

Excellent

2025-11-06 • via Nuitee
A
Amit • family_with_children • ug
7
2025-10-31 • via Nuitee