Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Poor housekeeping
Lack of drinks during events

Categories

Cleanliness
6.33
Housekeeping was below par, rooms not cleaned timely.
Service
8.3
Staff friendly and helpful, but overwhelmed during peak events.
Location
9.34
Outstanding location right down to the beach.
Room Quality
8.29
Rooms were loved by guests, but some issues reported.
Amenities
8.32
Impressive facilities including a swimming pool.
Value for Money
7.78
All inclusive claimed but lacked transparency and quality.
Food and Beverage
7.33
Food was good, but drinks availability was poor during events.
Overall Experience
8.3
Enjoyable stay despite some issues, particularly with housekeeping.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:26

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with free WiFi and private bathrooms, some featuring balconies and pool views.

Dining Experience
Savor a variety of cuisines at the on-site restaurant, offering African, Indian, and Italian dishes with a vegetarian option available.

Recreational Activities
Enjoy amenities like an outdoor pool, fitness center, private beach area, and billiards for a memorable stay.

To book your unforgettable stay at Diamonds Malindi, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 183 reviews
Cleanliness: 6.33
Service: 8.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 8.3
K
Kevin solo_traveller us
8
2026-04-10 via Nuitee
E
Elizabeth family_with_children at
9
2026-04-06 via Nuitee
E
Elizabeth solo_traveller ke
5
Could have been better. 6 days without room phone. What could I do incase of emergency?
Pros:

Location.
Very good staff, almost all, polite

Cons:

I got a lower room than one I paid for. The one I paid for for old & broken. The cheaper one was fairer.
But stayed and extra two days trying to connect.
Will get a refund?
Couldn’t have a safe fixed for 7 days.
Food wasn’t good,
Please don’t post me comments.
Just sharing only with you please,

2026-03-27 via Nuitee
E
Elizabeth solo_traveller ke
5
My stay didn’t meet my expectations. Initially I didn’t get the room I booked. Was put in s cheaper for entire period fr
Pros:

The location

Cons:

Complicated.
Room wasn’t what I paid for.
Safe never worked.
Phone never worked

2026-03-27 via Nuitee
S
Sarah solo_traveller ca
7
2026-03-26 via Nuitee
A
Ali solo_traveller ke
10
2026-03-25 via Nuitee
R
Raymond couple be
5
Groete Ruimte voor verbetering
Pros:

Zwembad was prachtig en de airconditioning

Cons:

Oude matrassen en kussen, douche werkte niet goed koud water en was niet schoon,meeste personeel niet echt vriendelijk, kamers gedateerd.

2026-03-16 via Nuitee
H
Helen extended_group es
9
Paradise location, slightly overpriced
Pros:

Beautiful pools and surroundings
Good food
Great animation team
Helpful staff
Comfortable rooms
Great air conditioning
Safety & security
Quick support with getting a doctor when I got sick
Local touch by inviting crafts people

Cons:

Some of the staff were colder than in other places in Kenya, it really depends of who you speak with
It was a struggle to find pool beds after 10am, an easy fix for the hotel to buy a few more
I feel the hotel is overpriced - especially the buffet

2026-03-09 via Nuitee
9
9471518882 couple pl
10
2026-03-07 via Nuitee
I
Ilenia couple it
2
2026-03-06 via Nuitee
P
Patrick family_with_children nl
9
gewoon goed
Pros:

verschillende mogelijkheden om te eten.

Cons:

eigenlijk niks

2026-02-23 via Nuitee
R
Ritah couple ke
10
2026-02-14 via Nuitee
V
Vadim solo_traveller ch
8
2026-02-13 via Nuitee
S
Shiela family_with_children gb
7
Pros:

The quietness of the hotel

Cons:

Lack of food options at dinner time. Breakfast was ok. Chicken stir fry does not need to have greens if this is also on the menu separately. The combination of chicken and greens doesn’t work well

2026-01-26 via Nuitee
G
Giulia extended_group ch
4
Posto che ha del potenziale ma tutta la gestione è da rivedere
Pros:

Il ristorante onda beach è molto buono, piatti semplici ma curati, peccato che sia aperto solo a pranzo. le piscine sono molto belle.

Cons:

Colazione deludende, prodotti andati a male, croissant molli, attese lunghissime per caffè.
Ristorante la terrace, ristorante che presenta molto bene, l’unico aperto la sera a bordo mare, propone un menu a un prezzo astronomico, menù basico senza piatti di pesce, o due piatti speciali a base di pesce ancora più cari, ma uno indisponibile. Quindi abbiamo preso l’aragosta ma e stata distrutta da una salsa davvero pessima.
La nostra camera aveva la porta interna che nn si chiudeva, lasciando libero accesso a tutto. Nonostante le chiamate multiple, il problema non è stato risolto. Quindi l’indomani, senza informarci, rientrando in camera e trovando la camera non fatta, abbiamo scoperto che avevamo deciso di cambiarci la stanza. La seconda stanza, quando arriviamo non è pronta, aria condizionata che non funzione, asciugamani mancanti..il tutto si risolve dopo più di un’ora.
La SPA, molto bella, ma il personale, bravo nei massaggi, manca di attenzione al cliente e di savoir faire. Prezzi europei.
Il personale distratto e senza capacità di problem solving.
La spiaggia ha pochissimi lettini rispetto alla capacità dell’hotel, devi arrivare prima a prendere le sdraio e sperare che nessuno te lo prenda.
Il mare dà davvero poca voglia di bagnarti e appena metti una punta dinpiede fuori sei aggredito dai beach boys.

2026-01-26 via Nuitee
R
Rune solo_traveller no
8
2026-01-24 via Nuitee
M
Mohamed couple ke
10
It's a perfect place for couples and honeymoons
Pros:

Booking app

Cons:

It was perfect for our honeymoon

2026-01-22 via Nuitee
M
Meik Philipp couple de
10
Pros:

The Diamonds Malindi is more then recommendable, we had such a great time there. Very nice Junior Suite, the Hotelbaus well maintained and stylish. The staff is very friendly and does it’s best to give you a great time. The breakfast buffet is first class. The pools are very clean and no too much chlorine. Specially I wanna recommend the Blue Fin Diving School with it’s instructor Emmanuel, who does a great job. It was my first dive and I not felt a second unsafe.

2026-01-19 via Nuitee
A
Alberto couple it
10
2026-01-19 via Nuitee
S
Silviu Buda couple ro
9
2026-01-19 via Nuitee