Ecotel Southgate

Hotels
7.6 (581 reviews)
12 Main Road Ecotel Southgate , Southgate , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Cons:
Noise issues
Room amenities
Shower functionality

Categories

Cleanliness
7.84
Positive mentions of cleanliness, though some minor issues reported.
Service
8.51
Staff were described as friendly, helpful, and accommodating.
Location
8.25
Convenient location noted for accessibility to attractions.
Room Quality
7
Issues reported with some amenities in the room.
Amenities
6.73
Some amenities were lacking, such as the fridge and hairdryer.
Value for Money
7.19
Mixed feelings, some felt the experience matched the price.
Food and Beverage
7.74
Neutral sentiment; breakfast not taken into account.
Overall Experience
7.51
General enjoyment, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:34

Property Description

Convenient Location: Located in Southgate, Ecotel Southgate offers easy access to popular attractions like Apartheid Museum and Gold Reef City Casino.

Relaxing Amenities: Guests can unwind in the seasonal outdoor pool, garden, and terrace, perfect for a peaceful retreat after a day of exploring.

Comfortable Rooms: The well-equipped rooms feature modern amenities such as flat-screen TVs, private bathrooms, and some with scenic views, ensuring a comfortable stay for all guests.

Book your stay at Ecotel Southgate now for a memorable and relaxing experience amidst the bustling city of Johannesburg!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.6
Based on 581 reviews
Cleanliness: 7.84
Service: 8.51
Location: 8.25
Room Quality: 7
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.51
J
Joyce • solo_traveller • za
1
Pros:

Nothing I liked because I didn't get a room but I paid

Cons:

Take a booking though
You are full

2026-05-13 • via Nuitee
V
VICTOR LUCKY • solo_traveller • za
10
Pros:

Good

Cons:

Good

2026-05-09 • via Nuitee
J
Julia Diju • family_with_children • za
6
Convinient
Pros:

Did not get breakfast

Cons:

The noise from other guest wooow unbearable on the passage could even hear foot steps

2026-04-26 • via Nuitee
A
Aaron • couple • za
9
Satisfied
Pros:

Clean and helpful staff.

Cons:

The limited channel on the tv.
The aircon was also not working.

2026-04-23 • via Nuitee
R
Robert • solo_traveller • za
9
Good
Pros:

Cleanliness

Cons:

The bathroom is outside the room

2026-04-22 • via Nuitee
I
Itumeleng • solo_traveller • za
10
2026-04-20 • via Nuitee
L
Lindokuhle • couple • za
10
Very comfortable
Pros:

Safety
Friendly helpful staff

Cons:

Cleanliness

2026-04-19 • via Nuitee
A
Aaron • couple • za
8
Enjoyable
Pros:

Clean

Cons:

The shower water was cold in the morning.

2026-04-18 • via Nuitee
L
Lesego • solo_traveller • za
10
Pros:

Very clean and quiet

Cons:

Nothing

2026-04-12 • via Nuitee
P
Priye • solo_traveller • ng
7
Would like to stay there again
Pros:

Quiet and clean

Cons:

No breakfast and some facilities don’t work

2026-03-30 • via Nuitee
V
Vuyisile • couple • za
6
Pros:

The place was clean and the staff is friendly

Cons:

I for got my bag at uber driver it has key of the room I had to pay 850 because the Uber driver didn't bring my staff immediately after the driver called I called the receptionist said I must bring the key before 6 I will be refunded but there didn't refund me and didn't buy new key as the said the room was booked with same key I think the manager took my money for her own needs I will never go back there I rather sleep at the brdge😥😥😥😥 no bar fridge or tap u have to drink bathroom water I ahd to take mykey lock seens I paid for it

2026-03-29 • via Nuitee
B
Baloyi • couple • za
8
2026-03-28 • via Nuitee
M
Mutavhatsindi • couple • za
10
2026-03-28 • via Nuitee
S
Sandra • solo_traveller • za
10
Pros:

The receptionist was very helpful 👌

Cons:

I liked everything 💯

2026-03-25 • via Nuitee
V
Vivian • couple • za
10
Pros:

Very clean as on the pictures

Cons:

The air on sound from the other room

2026-03-21 • via Nuitee
T
Tlhoko • couple • za
9
I enjoyed my stay a lot
Pros:

The shower was big enough

Cons:

The curtains

2026-03-16 • via Nuitee
M
Munaf • couple • za
7
Pros:

It was good hotel to stay for short time...staff was very helpful..

Cons:

Their was nothing to dislike...

2026-03-16 • via Nuitee
N
Nozipho • couple • za
8
2026-03-13 • via Nuitee
T
Tshepo • solo_traveller • za
1
Swapping the rooms
Pros:

The place is beautiful,

Cons:

I really got very very angry, we the fact that I booked early on time, and chose the room i wanted, I booked the family room with bath inside the room, I did make the staff aware that, I gonna come and check k in late. When I get to there, I was told that they have given my room to someone else, and they gonna check me in to a room with bathroom across the hallway. And it was in the middle of the night, I didn't even alternatives, it was extremely silly, and disrespectful to swap the rooms

2026-03-12 • via Nuitee
T
Thozamile • couple • za
10
Nothing
Pros:

Tranquility Peace and Friendliness

2026-03-08 • via Nuitee