Diane Residences

Hotels
9.2 (417 reviews)
Gen. Lim Street , Mabolo , PH

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value for money
Spacious rooms
Excellent breakfast
Cons:
Location is a bit far
Noise from nearby restaurant
WiFi could be improved

Categories

Cleanliness
9.38
The rooms are consistently mentioned as very clean and spotless.
Service
9.85
Staff is described as very friendly, helpful, and attentive.
Location
8.39
Location is a bit out of the way, which detracts from the overall experience.
Room Quality
9.34
Rooms are described as spacious, comfortable, and well-maintained.
Amenities
8.87
Amenities like breakfast and the pool are positively mentioned, although some issues with noise from the restaurant.
Value for Money
9.33
Guests feel they received great value for what they paid.
Food and Beverage
8.88
Breakfast is highly rated, but some comments suggest room for improvement on food variety.
Overall Experience
9.55
Overall stay was exceptional and highly recommended, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:50

Property Description

Luxurious Amenities
Dive into relaxation with our indoor pool and sauna, and enjoy delectable meals at our on-site restaurant and bar.

Convenient Services
Experience top-notch service with our 24-hour front desk, airport transfers, room service, and complimentary WiFi.

Comfortable Accommodations
Unwind in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom.

Book now for a luxurious and convenient stay at Diane Residences, your perfect home away from home.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 417 reviews
Cleanliness: 9.38
Service: 9.85
Location: 8.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
M
Melinda • couple • ph
9
2026-09-19 • via Nuitee
M
Melinda • couple • ph
10
Total package .
Pros:

> Towels, Pillows and comforter were so white & clean.
> Buffet is fabulous.
> I love the lamp shade with built in charging port to our CPs and Laptops .
> Honest and accommodating staff.
> You have it all! Toiletries, slippers, hair dryer, fridge, electric kettle etc

Cons:

Location is quite difficult to find … however WAZE is there..

2026-09-19 • via Nuitee
T
Tanya • solo_traveller • ph
4
Not going back, Japanese Buffet is not aunthentic, not really a japanese cuisine or even the Ramen
Pros:

Staff in restaurant are pro active in serving. Room service is quick.

Cons:

I intentionally booked this stay to have a quiet room because Im working night and sleeping in the morning, I already request to give me a quiet room and high floor but they gave me a lower floor and near a back up generator and Housekeeping Storage where they go in and out and they are very loud when talking. I called front desk to keep it down in the hallway as Im still sleepy and already informed twice about my room, the Front Desk only replied “Ok Sure” without apologizing.

2026-09-16 • via Nuitee
L
Lasse • solo_traveller • de
6
2026-09-11 • via Nuitee
J
jorge juan • solo_traveller • es
3
Una decepción
Pros:

El gimnasio

Cons:

Parking siempre con agua resbaladizo así que mucho ojo si vienes en moto.
La habitación que me han dado al pedir el cambio muy mala. Varias cosas rotas y el personal parece que lo tienes que empujar para que hagan cosas

2026-09-09 • via Nuitee
J
jorge juan • solo_traveller • es
4
Puede ser un buen lugar pero esta vez ha sido bastante nefasto
Pros:

La instalación, el personal , la habitación

Cons:

El baño... Siempre humedo, pido un cambio de habitación aun asílenciosa y me dan una habitación con varias baldosas rotas vistas a unas ventanas muy muy ruidosa el refrigerador roto. Ya he pasado de pedir cambio

2026-09-09 • via Nuitee
J
jorge juan • solo_traveller • es
7
Pros:

Esta vez me asignaron la habitación que estaba muy bien

Cons:

El parking es tremendamente resbaladizo si vienes en moto y encima les ponen agua y jabón y muchas veces está mojado

2026-09-09 • via Nuitee
H
Hermogenes • solo_traveller • ph
7
Value for money
Pros:

Good

Cons:

Good

2026-08-29 • via Nuitee
J
Joan • family_with_children • be
7
2026-08-28 • via Nuitee
C
Colin • solo_traveller • au
7
Pros:

Staff

Cons:

Hard bed

2026-08-20 • via Nuitee
T
Tjeerd • solo_traveller • za
10
A most pleasant stay , I’m coming back on the 23 rd August
Pros:

Everything, nothing not to like , it’s a hotel , perfect for a short stay in Cebu city . Good central location , friendly , helpful staff , big room , air conditioned , big bath room , good WiFi . A pool on the top floor . Good restaurant if you want to make use of this facility .

Cons:

Nothing

2026-08-14 • via Nuitee
A
Ara Anjel Christy • couple • ph
10
2026-08-10 • via Nuitee
L
Laura • couple • es
7
2026-08-10 • via Nuitee
F
Fawaz414 • solo_traveller • sa
9
A spacious, clean, and comfortable stay with an excellent pool and great food.
Pros:

The room was very spacious, clean, and comfortable. The swimming pool was clean and well maintained, and the food was excellent, with a great variety of choices. Overall, I had a very pleasant and enjoyable stay.

Cons:

I had no major issues during my stay. Everything was comfortable and well maintained, and I was very satisfied with the overall experience.

2026-08-08 • via Nuitee
C
Chris • couple • au
9
Pros:

The chief was a master … all meals were restaurant quality
The staff & residents were great
Made new friends and will definitely return next time in Cebu.

2026-08-04 • via Nuitee
M
Maria Elena • family_with_children • ph
10
Pros:

Its perfectly good for us, as we have a pet, very friendly staff and accomodating.

2026-08-03 • via Nuitee
L
Lau • solo_traveller • ph
9
2026-07-21 • via Nuitee
J
jorge juan • solo_traveller • es
1
Pros:

El hotel en general

Cons:

La limpieza y el mantenimiento son impresentables. Si pides que te limpie en la habitación, tienes suerte si te la limpia unas veces sí otras veces no como les da

2026-07-18 • via Nuitee
J
jorge juan • solo_traveller • es
1
Pros:

El hotel en sí es bueno de aspecto

Cons:

Aquí está el grave problema, la organización es un caos pide este limpie en la habitación y no te la limpian unas veces te lo limpian otras veces no y si quieres que te la limpien tienes que estar encima de ellos. Te dicen que es hasta las 5 y luego a partir de las tres olvídate de encontrar a nadie. El sábado es un problema aunque desde recepción los llame no los puede localizar. El domingo puede ser tremendo.

2026-07-18 • via Nuitee
S
Simon • couple • au
9
👍👍
Pros:

Every time I travel I stay there, nice hotel great breakfast 👍👍
I think this is the 5th time

Cons:

Convenience nice rooms shower could be improved a little bit

2026-07-14 • via Nuitee