Arrecifes Suites

Hotels
8 (216 reviews)
Heriberto Frias Super Manzana 2 Manzana 14 Lote 7 Fraccionamiento Ojo de Agua , Puerto Morelos , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room size
Old facilities

Categories

Cleanliness
7.96
Multiple guests noted the hotel was clean and well-maintained.
Service
8.43
Staff were frequently described as friendly and helpful.
Location
8.47
Great beachfront location and convenient access to central area.
Room Quality
7.42
Some rooms were noted as small, not fully stocked, and not as expected.
Amenities
7.95
Amenities were generally satisfactory, though some guests encountered issues.
Value for Money
7.91
Guests felt they received good value based on location and comfort.
Food and Beverage
7.96
Food quality was not explicitly mentioned, assigned standard for this hotel tier.
Overall Experience
7.93
Majority of guests enjoyed their stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

Luxurious Accommodation with Private Beach Area:
Experience a stay like no other at Arrecifes Suites in Puerto Morelos. With a private beach area just steps away from Playa Puerto Morelos, indulge in the ultimate relaxation and luxury during your vacation.

Modern Amenities and Family-Friendly Atmosphere:
Our sustainable aparthotel offers well-equipped units, including a coffee machine, flat-screen TV, safety deposit box, and free WiFi. The property features family rooms and a picnic area, ensuring a comfortable and enjoyable stay for guests of all ages.

Convenient Location and Hassle-Free Services:
Located close to major attractions such as Cancun Underwater Museum and ADO International Bus Station, Arrecifes Suites also provides free private parking, an outdoor swimming pool, and a garden. Take advantage of our paid airport shuttle service for a seamless travel experience. Book your stay now for an unforgettable getaway!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 216 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
L
Laura • couple • ca
7
Pros:

The beach was great, and always had chairs available. We didn't use the pool, but it looked clean.

Cons:

We had 2 days without hot water and had to move rooms because of the noisy air-conditioning compressor outside our window.

2026-03-23 • via Nuitee
W
Wyman • family_with_children • us
10
2026-03-22 • via Nuitee
A
Amy • couple • us
3
2026-03-19 • via Nuitee
D
David • family_with_children • mx
5
Pros:

Habitación muy básica, regadera muy mala, pasillos del edificio sucios, edificio de habitaciones vista a la calle no integrados al principal.

Cons:

chapa de la puerta se rompió y tardaron en arreglarla, personal de recepción poco amable y con poco criterio.

2026-03-17 • via Nuitee
J
John • solo_traveller • us
7
Cons:

Overpriced

2026-02-27 • via Nuitee
C
Carol • solo_traveller • us
10
Awesome hotel - my favorite in PM.
Pros:

beautiful-close to beach.

Cons:

Some of the rooms could use black out curtains from streetlights but I slept ok with a sleep mask.

2026-02-23 • via Nuitee
T
Tim • couple • us
1
Dirty and not well cared for.
Pros:

The beach location

Cons:

The property is run down, neglected, there is no pride of ownership. The rooms are dark, not a single lamp, black mold on the bathroom ceiling. The front door is a literal screen door with an aluminum panel, you can kick it open. The bathroom is disgustingly dirty, shower head has literally 2 streams of water, a hose spigot below it. The bathroom sink faucet is in terrible condition. The toilet is like a rocking chair it wobbles terribly and takes 4 flushes for a small amount of tissue.
Walls are in terrible need of paint.
If they put a bit of effort into the place it would be so nice to stay at.
Upon checking in, the guest ahead of us had just been robbed in the lobby. A criminal came in and grabbed her bag, she and her husband were both a bit shaken, the staff could care less. They shrugged it off as normal and called next in line. Meanwhile the criminal is being beaten up in the parking lot by the man who worked the desk.
If we had not prepaid we would have walked away.
DO NOT STAY HERE!

2026-02-22 • via Nuitee
M
Mari • couple • mx
10
2026-02-12 • via Nuitee
D
Deirdre • extended_group • ie
9
Great location, lovely helpful staff and would definitely recommend.
Pros:

Great location, right on the beach & easy access to restaurants & shops

Cons:

Shower & bedroom were basic, but all fine.

2026-01-28 • via Nuitee
C
Carol • couple • us
9
Nice quiet place!
Pros:

great quiet location

2026-01-22 • via Nuitee
K
Katarzyna • couple • us
10
Amazing days on the beach!
Pros:

This is perhaps the best location in Puerto Morelos. New staff is great, helpful and caring. I liked the umbrellas and chairs for the guests.

Cons:

Internet!

2026-01-16 • via Nuitee
M
Mark • couple • us
9
quiet and delightful
Pros:

great location very walkable, quiet direct beach access.

2026-01-14 • via Nuitee
S
SuperCooper • couple • us
8
great
Pros:

we liked proximity to town - 10 minute walk - and the beachfront location was great

Cons:

bathroom sink in kitchen

2026-01-13 • via Nuitee
W
Wiens • couple • ca
7
Great location on the beach
Pros:

Location on the beach is great as well as proximity to the main part of town.

Cons:

Room was too small and not fully stocked. Not even a chair! Not enough blankets.

2026-01-10 • via Nuitee
A
Amichai • family_with_children • us
9
Lovely beach apartment for families
Pros:

Lovely private beach area, nice spacious apartments, staff quickly repaired small issues

Cons:

There was loud construction noise one day but they stopped after we complained

2026-01-05 • via Nuitee
F
FindTao • couple • mx
7
Nice beach spot.
Pros:

The beach in front of the hotel was great. The staff were very friendly.

Cons:

The pool was very small and the picture shown for our room were not accurate. Our room was still ok but i was lead to believe we would be looking at the beach from our room which was not the case as we were in blg number 2 which was across the back alley from the main building. Blg #2 did look newer and was comfortable but was not what I thought i had booked.

2026-01-01 • via Nuitee
L
Lisa • family_with_children • us
8
Consistently good place to stay
Pros:

Love the beach area with palapas.

Cons:

Staff did not allow early check in although rooms were available. Very stuck on the RULES.

2025-12-21 • via Nuitee
S
Susan • solo_traveller • ca
9
Pros:

A fabulous quiet hotel right on the beach. My room was a studio and had every thing I needed for a 7 night stay. Microwave, coffee maker, small fridge and cups, glasses, plates, bowls and cutlery! I am single and travel alone and I felt very safe in the area where the hotel is. The beach in front is lovely and the lounging area had many chairs and palapas to enjoy! The staff were very helpful and friendly. The pool was a quiet haven with lounging chairs. Many times I was the only one at the pool. It is about a 15 minute walk into the central area with many shops and restaurants and there are 2 Beach Clubs within walking distance if you like a more vibrant daytime atmosphere! I will definitely stay here again! Thanks for a pleasant stay!

2025-11-28 • via Nuitee
N
Nancy • solo_traveller • ca
10
Pros:

Clean room with all the amenities that were advertised and what I was expecting. Excellent location right at the beach. The staff were exceptional, especially Dorea and Lesley at reception.
I will definitely stay here again.

Cons:

There was nothing I didn't like.

2025-11-25 • via Nuitee
D
Donna • couple • us
8
Enjoyed our stay very much!
Pros:

Super clean , affordable , a/c amazing , hot water perfect, comfy and staff were awesome . We had a view of the city and could see the ocean a little .

Cons:

The only thing about the property that I can think of is that the shower was completely not adjustable so you just had a lot of water spraying down on you all at once and could not control where it went and the drain in the shower filled up so you were standing in a pool of water. It didn’t drain well.

2025-11-17 • via Nuitee