Commercial Motel

Hotels
6.8 (3231 reviews)
199 Lachlan Street , Hay , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.63
Numerous mentions of room cleanliness issues and dead bugs noted.
Service
8.6
Staff described as helpful and accommodating in several reviews.
Location
8.64
Central location with easy access to attractions as per multiple reviews.
Room Quality
6.09
Some reviews indicate decent comfort but also mention problems with old furnishings.
Amenities
5.62
Limited amenities reported, with no crockery available for dining.
Value for Money
7.08
Generally good value for budget accommodation.
Food and Beverage
6.13
Breakfast offerings noted as basic and occasionally lacking in availability.
Overall Experience
6.6
Mixed reviews overall, with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:48

Property Description

Luxurious Accommodation
Experience comfort and convenience at Commercial Motel in Hay. Each room is thoughtfully equipped with a kettle, private bathroom, flat-screen TV, and air conditioning. Some rooms even feature a charming terrace for a relaxing stay.

Modern Amenities
Enjoy complimentary WiFi and private parking during your visit. The hotel ensures you stay connected and have hassle-free parking throughout your stay.

Convenient Location
Situated just 2 km from Hay Airport, reaching Commercial Motel is a breeze. Whether you're in town for business or leisure, our prime location makes your travel experience seamless.

Book your stay at Commercial Motel now to indulge in these exceptional offerings and make your trip to Hay unforgettable.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.8
Based on 3231 reviews
Cleanliness: 5.63
Service: 8.6
Location: 8.64
Room Quality: 6.09
Amenities: 5.62
Value for Money: 7.08
Food and Beverage: 6.13
Overall Experience: 6.6
J
Joyce couple au
10
On the whole it was great just for one night
Pros:

It was great on the location . I’d an old hotel refurbished . Happy with on-suite . Shower is good but my husband complain the floor slippery

Cons:

The stairs

2026-08-22 via Nuitee
A
Angela solo_traveller au
7
2026-08-21 via Nuitee
L
Louis solo_traveller au
9
2026-08-19 via Nuitee
C
Christine solo_traveller au
7
2026-08-17 via Nuitee
W
Wayne solo_traveller au
8
Pros:

Booking was easy comfortable bed

Cons:

Not much

2026-08-16 via Nuitee
J
John solo_traveller au
7
Pros:

Excellent price.

Cons:

Needed a desk or table to sit and have meal or work with laptop.

2026-08-14 via Nuitee
G
Greg couple au
4
2026-08-13 via Nuitee
P
Peter couple au
7
Comfortable, convenient and good value
Pros:

Good location. Comfortable beds. Very clean. Friendly and helpful manager. Nice breakfast

Cons:

The hot water was slow to come through but fine when it arrived

2026-08-12 via Nuitee
P
PHILIP solo_traveller au
7
Great pub accommodation, quite clean and great value for money.
Pros:

Old style historic pub which appealed to us. Price includes a continental breakfast. Staff ( and little pup) were super friendly.

Cons:

Nothing

2026-08-10 via Nuitee
K
Karen couple au
8
Pretty good we are going to stay there again
Pros:

Was nice and clean

Cons:

In the bathroom the tiles were slippery when getting out of the st

2026-08-10 via Nuitee
A
Angela solo_traveller au
6
Pros:

Comfortable bed and warm room

Cons:

Breakfast was very basic. Had to virtually scrap the jam jar. Margerine instead of butter. No fruit

2026-08-09 via Nuitee
H
Helen couple au
6
A cheap stay but it may be better to spend more in a different property.
Pros:

The soundproofing worked! It was very quiet. The bedding and towels were clean.
The staff were helpful and friendly.

Cons:

The hotel is quite rundown and some areas of hallways and the balcony are stained and dirty, although the room was clean.
The breakfast should be available from 7 or available in the room.

2026-08-07 via Nuitee
B
Brian family_with_children au
7
2026-08-07 via Nuitee
R
Roger family_with_children au
6
2026-08-05 via Nuitee
M
mike couple au
6
Pros:

On Main Street

Cons:

Small bathroom, toilet

2026-08-04 via Nuitee
J
Jon couple au
6
Great Value for a 1 night stay
Pros:

For the price & location, it offers great value.

Cons:

I would like it if one day the pub attached to it would be restored and opened.

2026-08-03 via Nuitee
C
Chloe couple au
7
2026-07-25 via Nuitee
P
Paige family_with_children au
8
2026-07-24 via Nuitee
K
Kelly solo_traveller au
10
2026-07-23 via Nuitee
K
Kurth solo_traveller au
8
2026-07-22 via Nuitee