Mantra Southbank

Hotels
Mantra
7.9 (2770 reviews)
31 City Road, Southbank , Melbourne , au

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Quality breakfast
Cons:
Poor cleanliness
Room deficiencies

Categories

Cleanliness
5.98
Complaints about dirty rooms and unclean amenities were significant.
Service
8.95
Reception staff received positive comments; mostly standard service levels expected.
Location
9.49
Consistently praised for convenient location close to attractions.
Room Quality
7.44
Various mentions of room problems, but some rooms had good amenities.
Amenities
7.47
Issues with pools and missing items; some amenities well appreciated.
Value for Money
6.93
Concerns about cleanliness impacting perceived value.
Food and Beverage
8.48
Breakfast was notably appreciated; positive mentions in multiple reviews.
Overall Experience
8.45
Overall positive experience with some key areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Luxurious Apartments with Stunning Views
Mantra Southbank offers spacious one and two-bedroom apartments with fully-equipped kitchens, laundry facilities, and modern amenities like WiFi and air-conditioning. Enjoy breathtaking views of the city and Melbourne Botanical Gardens from most rooms.

Leisure and Corporate Facilities
Guests can relax in the indoor heated pool and spa, work out in the fitness centre, or dine in the on-site restaurant and bar. The hotel also provides conference rooms for business needs, including the scenic Swan Lake room with outdoor city views.

Mezzi Bar & Kitchen Experience
Start your day with a delicious buffet breakfast at the intimate Mezzi Bar & Kitchen. Note that the buffet breakfast is not available on Christmas day.

Book now to experience luxury and convenience at Mantra Southbank!

Important information:

Credit card payments incur a credit card surcharge fee of 1.1% Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that car parking is subject to availability, and fees apply. Parking spaces cannot be pre-booked.

Housekeeping frequency depends on the rate and length of your stay. Daily servicing of rooms might not apply, and it will be serviced on a weekly basis.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

7.9
Based on 2770 reviews
Cleanliness: 5.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 8.48
Overall Experience: 8.45
S
Sylvia extended_group au
9
Great staff at reception when we checked in they were also able to change our room with a view of the city
Pros:

Location was convenient

2026-04-12 via Nuitee
S
Sunaya family_with_children au
6
2026-04-12 via Nuitee
C
Colin couple au
7
2026-04-11 via Nuitee
M
Martin couple gb
8
2026-04-11 via Nuitee
F
Fiona family_with_children au
6
2026-04-10 via Nuitee
J
Joanne couple au
10
Pros:

Everything was perfect for my beeds and staff were really helpful. 😊

Cons:

Nothing. I had no complaints.

2026-04-10 via Nuitee
G
Greg family_with_children au
7
Pros:

Location.

Cons:

Traffic noise. Windows need to be double glazed. Very noisy trying to sleep.
Air extraction is bathroom noisy. Sound permeates through to bedroom.

2026-04-10 via Nuitee
A
Andrew family_with_children au
2
2026-04-10 via Nuitee
J
jones family_with_children au
7
Good hotel pretty outdated and a lil far for just walking
Pros:

Good size apartment
Walking distance to Sth bank

Cons:

Not near trams or a fair walk to flinders st station

Soap dispensers filled with water
No house cleaners while staying

2026-04-10 via Nuitee
V
Vanessa extended_group au
5
You get what you pay for
Pros:

Location and value for money was good and parking easy

Cons:

It’s wasn’t very clean hair in the drains windows filthy just not very clean

2026-04-09 via Nuitee
N
Nathan extended_group au
7
2026-04-09 via Nuitee
K
Kenneth family_with_children au
10
Excellent
Pros:

Great location and wonderful staff

2026-04-08 via Nuitee
family_with_children nz
7
2026-04-08 via Nuitee
K
Kate family_with_children au
6
Pros:

Rooms a good size, pool was great, friendly staff

Cons:

The street noise, even on level 12, was very loud and disrupted sleep a lot

2026-04-08 via Nuitee
S
Steven & Evonne Sadler couple au
7
CLOSE TO WHERE WE NEEDED TO GO
Pros:

ROOM GOOD BUT NOT ENOUGH FRESH MILK IN ROOM

2026-04-08 via Nuitee
M
Marybel family_with_children au
10
Pros:

Great value for money. Very spacious 2 bedroom corner apartment. Neat and clean. Excellent location. Right across from Hammer Hall, easy to walk to, which was great with my mum who is not able to walk far. Easy parking facilities and lovely entrance area.

2026-04-08 via Nuitee
D
Dianne couple au
6
Great location, room was smaller but nice, room was noisy as next to elevator.
Pros:

Location was great

Cons:

Our room was next to the elevator, which was noisy.

2026-04-07 via Nuitee
R
Rhiannon family_with_children au
5
Pros:

Close to MCG John Cain

Cons:

Beds so uncomfortable and didn’t consider just how close it was to the road. It was so loud felt like there was no sound proofing at all

2026-04-07 via Nuitee
J
james extended_group au
6
Pros:

Location

Cons:

No soap in bathroom

2026-04-07 via Nuitee
A
Andrew couple au
10
2026-04-07 via Nuitee