Mantra Southbank

Hotels
•
Mantra
7.9 (2963 reviews)
31 City Road, Southbank , Melbourne , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Quality breakfast
Cons:
Poor cleanliness
Room deficiencies

Categories

Cleanliness
5.98
Complaints about dirty rooms and unclean amenities were significant.
Service
8.95
Reception staff received positive comments; mostly standard service levels expected.
Location
9.49
Consistently praised for convenient location close to attractions.
Room Quality
7.44
Various mentions of room problems, but some rooms had good amenities.
Amenities
7.47
Issues with pools and missing items; some amenities well appreciated.
Value for Money
6.93
Concerns about cleanliness impacting perceived value.
Food and Beverage
8.48
Breakfast was notably appreciated; positive mentions in multiple reviews.
Overall Experience
8.45
Overall positive experience with some key areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Luxurious Apartments with Stunning Views
Mantra Southbank offers spacious one and two-bedroom apartments with fully-equipped kitchens, laundry facilities, and modern amenities like WiFi and air-conditioning. Enjoy breathtaking views of the city and Melbourne Botanical Gardens from most rooms.

Leisure and Corporate Facilities
Guests can relax in the indoor heated pool and spa, work out in the fitness centre, or dine in the on-site restaurant and bar. The hotel also provides conference rooms for business needs, including the scenic Swan Lake room with outdoor city views.

Mezzi Bar & Kitchen Experience
Start your day with a delicious buffet breakfast at the intimate Mezzi Bar & Kitchen. Note that the buffet breakfast is not available on Christmas day.

Book now to experience luxury and convenience at Mantra Southbank!

Important information:

Credit card payments incur a credit card surcharge fee of 1.1% Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that car parking is subject to availability, and fees apply. Parking spaces cannot be pre-booked.

Housekeeping frequency depends on the rate and length of your stay. Daily servicing of rooms might not apply, and it will be serviced on a weekly basis.Sauna is closed from 2026-07-15 until 2026-04-21
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

7.9
Based on 2963 reviews
Cleanliness: 5.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 8.48
Overall Experience: 8.45
P
Perkins • solo_traveller • au
7
2026-07-04 • via Nuitee
M
Michelle • family_with_children • au
8
Fabulous family time away. Close to Aquarium, Crown and Southbank
Pros:

Great location.

2026-07-04 • via Nuitee
V
Vicky • couple • au
10
Very happy with our stay
Pros:

The spa great service comfy bed

2026-07-04 • via Nuitee
B
Beaufort • family_with_children • au
10
Great value
Pros:

Great views

2026-07-03 • via Nuitee
T
Tricia • extended_group • au
8
Great location , comfortable apartment
Pros:

Location fantastic , clean comfortable rooms
Helpful , friendly staff

Cons:

View not great ..preferred to be up higher in building .

2026-07-03 • via Nuitee
F
Fiona • family_with_children • au
8
Great place to stay with family
Pros:

Location, breakfast, pool & car parking

Family friendly place to stay

2026-07-03 • via Nuitee
J
Jason • family_with_children • au
8
Good
Cons:

No sauna

2026-07-03 • via Nuitee
R
Roo8164 • family_with_children • au
10
Close to everything Friendly helpful staff
Pros:

Great room plenty of space , 2 bathrooms bonus , large living area all amenities we needed , close to all , small supermarket 100 metres away , 7/11 across the road , easy walking access to the city itself , 15-20 minute walk to casino .

Cons:

A little noise from the road down below at night , although we were on floor 13 could still be heard only downside , maybe double glazing in the future may help alleviate this minor problem .

2026-07-02 • via Nuitee
A
Angelie • extended_group • au
5
Location is very good. But needs a lot of improvement with cleanliness in the room.
Pros:

Location is excellent with just few minutes drive to just about anywhere in the city.
Room very is spacious especially if travelling with kids.

Cons:

The kitchen utensils are all rusty and just didn't felt safe to use them. (pans, tongs, even the can opener). The plates and spoon and forks are also all very dusty.

2026-07-02 • via Nuitee
S
Scott • couple • au
8
2026-07-01 • via Nuitee
E
Erin • family_with_children • au
1
Will never stay again, not worth the money. Does not live up to the mantra name
Pros:

The pool and spa

Cons:

It was dirty, blood on sheets, no shampoo or conditioner in bathroom, balcony was filthy

2026-06-30 • via Nuitee
J
Jason • extended_group • us
10
2026-06-30 • via Nuitee
V
Vickie • extended_group • au
9
Overall our stay was great. Easy to get too, nice and central for the location. Would recommend
Pros:

Great location, easy to get too. Good spread for breaky. 2 bedroom apartment was a great size. Plenty of space for everyone.

Cons:

Pillows too big ( happens at most places though) and although they offer parking it is a bit tight in the car park. Wouldn’t recommend a big car.

2026-06-29 • via Nuitee
L
Leah • family_with_children • au
8
2026-06-29 • via Nuitee
K
Karen • solo_traveller • au
10
Pros:

Location was amazing. Rooms were beautiful. Staff were beautiful

Cons:

The hair dryers need replacing

2026-06-29 • via Nuitee
B
Brittany • family_with_children • au
7
Pros:

Close to city

Cons:

$40 day parking is a bit much

2026-06-29 • via Nuitee
G
Greg • solo_traveller • au
9
Pros:

Great location

2026-06-29 • via Nuitee
R
Rachel • extended_group • au
10
Great location, value for money
Pros:

Great location very spacious and eve thing we needed. Comfy beds

Cons:

Nothing

2026-06-28 • via Nuitee
M
Maddison • couple • au
9
2026-06-28 • via Nuitee
H
Haysom • solo_traveller • au
10
2026-06-27 • via Nuitee