Tumbledown Hotel

Hotels
6.9 (516 reviews)
11-12 Castel Forgate Shrewsbury SY1 2DJ , Shrewsbury , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Bar
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Professional staff
Cons:
Poor cleanliness
Uncomfortable rooms

Categories

Cleanliness
4.29
Numerous reviews cited significant cleanliness issues including dirty rooms, filthy stairs, and unclean towels.
Service
9.26
Some positive comments about the staff, such as professionalism and helpfulness when checking in.
Location
9.3
Many reviews mentioned a good location, particularly near transport links.
Room Quality
6.25
Several users noted problems such as uncomfortable mattresses, mismatched towels, and unsatisfactory room conditions.
Amenities
6.28
Amenities were found to be basic; however, some guests appreciated the presence of a lift.
Value for Money
7.24
Mixed opinions regarding value, with some feeling it was affordable but not worth the experience.
Food and Beverage
6.29
Lack of food options reported, with a few comments on the pub below the hotel.
Overall Experience
6.26
Overall mixed experiences, with some guests expressing strong dissatisfaction while a few noted positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:29

Property Description

Modern Amenities
Tumbledown Hotel offers modern amenities such as free WiFi, flat-screen TVs, and private bathrooms in each room. Guests can stay connected and entertained throughout their stay.

Convenient Location
Located near major attractions like Ironbridge Gorge, Telford International Centre, and Shrewsbury Cathedral, Tumbledown Hotel provides easy access to popular destinations for guests to explore.

Comfortable Accommodation
With family rooms available, Tumbledown Hotel ensures a comfortable stay for guests of all ages. Relax in well-appointed rooms with city views, cozy beds, and all the essentials for a relaxing retreat.

To book your stay at the conveniently located and comfortable Tumbledown Hotel, visit our website now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 516 reviews
Cleanliness: 4.29
Service: 9.26
Location: 9.3
Room Quality: 6.25
Amenities: 6.28
Value for Money: 7.24
Food and Beverage: 6.29
Overall Experience: 6.26
G
guilfoyle solo_traveller gb
3
Pros:

Location

Cons:

Windows screwed shut mini sink on top of the toilet key code does not work on front door

2026-07-23 via Nuitee
S
Stephen solo_traveller gb
9
Pros:

The excellent location of the property with easy access to both the train station and the town centre. It was also very quiet too.

Cons:

All was good.

2026-07-21 via Nuitee
D
Dan solo_traveller gb
2
Horro
Pros:

Not much really

Cons:

Over priced dirty toilet around the rim freezing cold shower bed uncomfortable to be woken by fire alarm no proper drill no staff on site had to call the manger and wait 20 minutes to arrive the could of been burnt down having worked in this industry for 15 years this is like the hotel of horror customer all came down but no fire register must be a law in this £89 a night wouldn’t give you £9 a night and I really would like a refund as I feel very unsafe in there and won’t be back

2026-07-20 via Nuitee
A
Anthony solo_traveller gb
10
2026-07-19 via Nuitee
M
Matthew solo_traveller gb
8
Pros:

Location especially for the station and buttermarket
Friendly staff on arrival

Cons:

Dreadful noise from,presumably, railway works in the middle of the night

2026-07-19 via Nuitee
T
Thomas Geraint extended_group gb
6
2026-07-18 via Nuitee
F
Frank solo_traveller gb
3
I regretted my decision to stay here
Pros:

Good location, not expensive

Cons:

Hard to get access, room not very clean, no hot water in ensuite bathroom, design of building meant that from my window I could see someone else in their room. Light didn't work, bed soft and spongy..

2026-07-17 via Nuitee
N
Nigel extended_group gb
9
Excellent value and central, highly recommended
Pros:

Good value, central location and perfect for groups

Cons:

One bathroom between 7 people and no lock on door, very hot and windows don’t open

2026-07-16 via Nuitee
J
Jonathan solo_traveller gb
7
2026-07-16 via Nuitee
P
Paul solo_traveller gb
7
Street noise an issue. Take ear plugs
Pros:

Location, clean

Cons:

Gaining access to property.

2026-07-15 via Nuitee
M
Matthew solo_traveller gb
1
Abysmal
Pros:

No food no drinks loud traffic and road works outside

Cons:

Cleanliness

2026-07-15 via Nuitee
S
Samantha solo_traveller gb
8
2026-07-13 via Nuitee
M
Michael couple fr
3
Surtout ne pas accepter une chambre sur la rue
Pros:

(Trop) proche de la gare (gros travaux insupportables pendant la nuit)
Rue très bruyante avec trafic intense et polluant
À côté d’un pub très très bruyant

Cons:

Le lavabo est ingénieux mais très peu pratique
La fenêtre coulissante est cassée et ne ferme pas
La poubelle n’avait pas été vidée

2026-07-13 via Nuitee
M
Michael couple fr
3
Cons:

Le lit est horrible

2026-07-13 via Nuitee
G
GIAN LUCA extended_group it
5
no comment
Pros:

posizione

Cons:

fortunati a trovare persone che lavavano le scale per farsi dare la chiave se no c’era un citofono cui persino un inglese arrivato dopo di noi non riusciva a farsi capire..bagno con tocco di desig, lavandino integrato alla vaschetta del wc..la stanza doveva avere il balcone e invece no..nessuna aria condizionata

2026-07-12 via Nuitee
H
Heather solo_traveller gb
6
Good value for money for a stopover
Pros:

Very conveniently placed right next to the train station, decent value for money

Cons:

No staff or a reception so you have to rely on the owner texting you details - no information about checking in and out - noise from windows was mega loud even when closed - very squeaky metal beds - not the cleanest but ok if you are not squeamish about showers

2026-07-12 via Nuitee
E
Eileen solo_traveller gb
1
2026-07-07 via Nuitee
R
Roy solo_traveller gb
8
Great location. Good value for short stay.
Pros:

Great location. Good value.

2026-07-05 via Nuitee
C
Chandler solo_traveller gb
3
Needs more work
Pros:

There was tea, coffee and a kettle.
The shower was good.
The room was cool.
Location was good.
The bedding and towels were clean.

Cons:

It was a DIY project. Very small room. The blinds were broke, no curtains. The bed had a metal frame, you breathed, it creaked loudly. Its a toilet / basin combination unit, we could not reach to wash our face or clean our teeth. There was no mirror at all in the bedroom, so could not style my hair. No dressing table. No sanitary bin in the bathroom. No bath mat so floor was wet. Plug socket came away from wall. There was a green light on the ceiling the size of a brick, presumably a safety light. This made the room very bright all night. It's all newly done but very badly done. Paint colours were an odd choice and the corridor smelt of weed. No-one to speak to on exit, only a drop box for key, at least we think it was as there was no sign. The outside of the building was red and run down and our first thoughts were that we hoped that wasn't our hotel sadly it was !!

2026-07-05 via Nuitee
A
Anthony couple gb
6
Centrally located basic accommodation at a good price
Pros:

Great location and value for money

Cons:

Old filthy window and blind

2026-07-05 via Nuitee