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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Kid meals
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Coffee Shop on site
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Pet bowls
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Pet basket
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Food delivered to guest room
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Key card access
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
Review Highlights
Categories
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Property Description
Historic Charm with Modern Comforts
Unique Heritage: Originally built in 1844 as the Great Western Hotel, this property boasts a rich history as the oldest surviving railway hotel globally.
Central Location: Situated in the heart of the city, guests enjoy easy access to all the city's attractions while experiencing the charm of a bygone era.
Elegant Amenities: Indulge in the chic brasserie, luxurious bar, and versatile meeting facilities within the historic walls of this remarkable hotel.
Experience the perfect blend of history and luxury - book your stay at our historic railway hotel today!
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
We have no parking facilities on site and directly outside the hotel there are double red lines which means we do not have a drop off/pick up area for luggage. Before parking in one the recommended car parks below, the best place to park to drop off safely is the Reading Station Short Stay Car Park which is free for 20 minutes and is located opposite the hotel.
When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish . Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.
Starting 9th October 2024 our hotels will be cashless, please use cards or digital payments for transactions.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Perfect Location: The hotel is in a prime spot, making it incredibly easy to get around, explore the local area, and access nearby attractions.
Spotless Accommodations: Our room was immaculately clean, fresh, and well-maintained throughout our entire stay. It truly felt like a comfortable home away from home.
Wonderful Staff: Every staff member we encountered was genuinely helpful, welcoming, and eager to assist with a smile. Their excellent customer service made a huge difference.
Fantastic Dining: The hotel restaurant was a major highlight. The food was absolutely delicious, the service was top-notch, and we looked forward to meal there again
The only minor drawback was having to carry my heavy luggage down a few flights of stairs to reach the room, which was a bit of a challenge.
Great location. The staff were friendly and efficient. Room was comfortable and spacious. Good breakfast.
The lighting in the bathroom was not the best - quite dim to be honest, the shower fixture/on-off valve was old, rusty and came off in my hand.
Location, service, general standard
Although not dirty, some areas looked tired and in need of refreshing
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Asked for a quiet room, and exactly what I got.
Nothing
Staff very friendly
Food
Room, breakfast.
The bed was not very comfy.
I asked to pay during my stay but my request didnt get any attention
The reception team member (blonde, glasses, originally from Bulgaria) was extremely helpful and friendly. We were able to check in early, which was a bonus. Breakfast was great. Brilliant location for station and town centre.
Fitted carpet in the room should not be a thing in hotels anymore, even in Britain. Also, the steps down to the bathroom weren’t ideal either.
Excellent location in the centre of Reading, opposite the station. Staff were friendly and efficient. Room was comfortable and the shower was really good. The bathroom had a walk-in shower and a bath ! The bed was comfortable and I slept really well. The breakfast was wonderful.
I recently had the pleasure of staying at Malmaison Reading for my business trip and was impressed by the exceptional level of service throughout my visit. From the moment I arrived, the atmosphere was warm, professional, and welcoming.
A special thanks to Stella, who made the experience even more memorable. Her friendly attitude, professionalism, and genuine hospitality stood out from the very beginning. She was attentive and helpful, ensuring every detail of my stay was comfortable and enjoyable. Her attitude is a great example of the service the hotel delivers.
The hotel itself was clean, comfortable, and well-maintained, offering a relaxing environment. Its location - directly opposite Reading Station and conveniently close to coach services to and from Heathrow - made it an excellent choice for my business trip. Over the last couple of months I have had several excellent stays at Malmaison Reading and would highly recommend it to anyone seeking quality service, comfort, and a genuinely welcoming experience.
great deal and right by the station. property looks like its due a renovation but the room was nice and the staff super friendly
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