Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Old facilities
Poor breakfast quality

Categories

Cleanliness
6.81
The reviews indicate concerns regarding cleanliness, especially regarding the parking area which was described as messy.
Service
8.78
The staff is noted to be good and helpful, reflecting standard quality for this hotel tier.
Location
9.32
Multiple reviews praise the location, being close to malls and attractions, which indicates a strong positive sentiment.
Room Quality
7.27
Mention of visible wear and tear and an old hotel reflects a somewhat negative sentiment.
Amenities
8.8
Amenities are described positively, including a good breakfast offering.
Value for Money
8.26
Some reviews suggest it may not represent good value compared to other hotels in the area, but no direct negativity.
Food and Beverage
7.31
The breakfast variety is deemed poor according to local standards, leading to a lower rating.
Overall Experience
8.28
The overall experience is neutral to positive, considering the mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Luxurious Accommodation
Novotel Gaziantep offers 4-star accommodation with modern amenities including air conditioning, flat-screen TVs, and complimentary toiletries. The rooms are designed for comfort and relaxation, ensuring a pleasant stay for all guests.

Dining Experience
Indulge in a culinary journey at our hotel's restaurant where you can savor a variety of international dishes. Whether you prefer dining indoors or on the terrace, our restaurant offers a delightful ambiance for every meal. Make sure to try our buffet-style breakfast and take advantage of our 24/7 à la carte service.

Family-Friendly Facilities
Families traveling with children will appreciate our indoor children's playground, providing entertainment for the little ones. Additionally, ironing and laundry services are available to make your stay more convenient and hassle-free.

Experience luxury, convenience, and family-friendly accommodations at Novotel Gaziantep. Book your stay now for an unforgettable experience!

Important information:

Guests are kindly requested to show the credit card used for reservation during check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Guests are required to show a photo ID and credit card upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 252 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.28
B
Buse couple de
10
Excellent performance and clean!
Pros:

Everything was very clean. The staff were friendly. It's a hotel well worth the price. Even though we didn't ask for room cleaning, they were so hospitable they put water by our door in case we needed it.

2026-02-10 via Nuitee
H
hassan solo_traveller ba
9
سوف ارجع مرة ثانية
Pros:

كل شي جميل
خدمة نظافة
مطعم
شوي بعيد عن المركز

2026-02-10 via Nuitee
A
Allem family_with_children nz
10
2026-02-09 via Nuitee
S
Salman couple pk
10
2026-01-30 via Nuitee
A
Ali family_with_children iq
9
2026-01-30 via Nuitee
A
Alper family_with_children tr
5
Otelin adına yakışmayacak hizmet
Cons:

Telefonda boş odalarının olmadığını söylediler, booking den baktığımda yer vardı, rezervasyon yapıp giriş yaptık.
Resepsiyonda giriş yapmaları 20 dk falan sürdü. Tuvalet fırçası yoktu, 10-12 yaşındaki çocukların kimlik fotoğraflarını kabul etmediler. Müdürlerinin talimatı olduğunu söylediler.

2026-01-28 via Nuitee
S
Suleyman family_with_children tr
10
2026-01-26 via Nuitee
D
Donald family_with_children us
10
Clean modern hotel with nice facilities
2026-01-20 via Nuitee
A
Aysun family_with_children nl
8
Fantastisch.
Pros:

Hele vriendelijke personeel en een top locatie.

2026-01-19 via Nuitee
Y
Yahya family_with_children iq
6
2026-01-19 via Nuitee
B
Bekir family_with_children nl
9
Fijne verblijf, ik zal hier zeker terugkomen
Pros:

Vrolijk en behulpzaam personeel, fijne schone hygiënische kamer

2026-01-19 via Nuitee
N
Natalia couple ru
5
Pros:

Удобное расположение

Cons:

Плохие запахи пытались заглушить парфюмом, дышать невозможно, у меня была аллергия на этот запах, в номере нет халатов, ершика в ванной нет, гигиенических приборов нет, ковролин грязный, номера не первой свежести. Дверь в санузле не закрывается на замок, потому что его нет. Второй раз здесь не остановлюсь, побоялась завтракать, просили вернуть деньги за завтраки, но на на ресепшен этот вопрос не могли решить все время пребывания, на другие просьбы о помощи персонал также не помогал решать.

2026-01-19 via Nuitee
D
Delphine family_with_children fr
8
Conforme à l'image de marque Novotel.
Pros:

Propreté, bon wifi, bonne localisation.

Cons:

Une seule personne à l'accueil parlait anglais. Cette personne n'était pas là tout le temps, normal. La communication et les informations furent difficile à obtenir.

2026-01-19 via Nuitee
B
brhmknr family_with_children tr
10
Pros:

Merkezde, heryere yürüme mesafesinde. Biz memnun kaldık.

2026-01-19 via Nuitee
R
Rhwa solo_traveller iq
8
2026-01-19 via Nuitee
H
Helene solo_traveller at
8
2026-01-18 via Nuitee
M
Marius solo_traveller de
8
2026-01-14 via Nuitee
S
Sarwar couple iq
10
Very good
2026-01-12 via Nuitee
T
Tarik solo_traveller de
9
2026-01-08 via Nuitee
S
Serdar family_with_children de
5
Bu fiyata başka güzel yerlerde kalınabilir.ismine yakışmayan bir otel.Diğer şehirlerdeki nov oteller çok daha lüks
Pros:

Konumu güzel

Cons:

Park yeri çok karışık ve çok pisti

2026-01-06 via Nuitee