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Facilities
Property facilities
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Allergy-free room
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Lockers
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Public transport tickets
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Tour/class on local culture
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at Alphan Cappadocia. Our rooms offer a blend of modern amenities and traditional charm, complete with a private terrace showcasing stunning city views. Indulge in a cup of freshly brewed coffee from the in-room coffee machine while staying connected with our complimentary laptop service.
Culinary Delights
Start your day with a delicious breakfast featuring continental, vegetarian, or kosher options, served at our on-site restaurant. Unwind in the evening at our cozy bar, savoring a variety of delectable dishes and drinks.
Exceptional Service
Our multilingual staff at the 24-hour front desk are dedicated to ensuring your stay is seamless. From arranging currency exchange to providing local recommendations, we are here to cater to your every need.
Book now and elevate your Cappadocia experience at Alphan Cappadocia!
A deposit may be required at the property.
Location
Guest Reviews
Great position to visit all main Cappadocia sites. It is possible to park nearby. It is located in a very silent area.
The personnel is very friendly and ready to support.
The breakfast is genuine and rich.
Calm and quiet place and the caretaker is very helpful.
Nothing
The hotel itself is well maintained. The stonewalls, terrace and color choices is quite pleasant.
The location is also quite good as it is not far away from the town's center.
The women who welcomed us at the beginning was also quite pleasant and friendly.
NEGATIVES:
Now, the main reason why I'm giving this place such a bad score is that the current rating is way to high and unrealistic.
I mean there are some good points but there are also some very bad ones.
The main issue that we have is not mainly towards the establishment itself but toward the man (might be the owner) that we had to deal with in the evening after we came back to the premise in the evening.
So first things first, when we checked-in we noticed that there was no WIFI signal in our room and I mean only in our room. The rest of the hotel (reception, lobby, restaurant hallway) was ok. The reason? Our room was simply to far away from the router, so whilst going towards it we could see on our phone how the signal's strength was slowly fading away until there was no more once we entered.
Now we reported this to the women that welcomed us and she told us that we would get a signal strength amplifier and that until than we could use the WIFI whilst sitting in the lobby. This solution was not perfect for us but hey, we understood that something like that could happen and decided to spend the day outside thinking that the issue would be solved once we came back.
As mentioned above, we then came back in the evening (around 8PM), went into our room but unfortunately the issue was still persisting.
The women from the earlier in the day wasn't there anymore so we reported it to a man (might be the owner but hopefully not) who was at the reception and who welcomed us inside.
This is were it starts, first he tells us some silly excuses in a very disrespectful way saying that this is a village and that there is regular connection instability/reliability and that this would be normal.
We explained that it was simply the fact that the router was to far away and that it had nothing to do with what he told us (he knew exactly what he was doing/saying).
He then also told us again to use the lobby area. This is for us unacceptable, how can we be the only room in the whole hotel that cannot profit from room WIFI? We need to use our laptops to work and take calls, we cannot be in a public space where there might be at some point other people sitting next to us and taking or disturbing us.
Furthermore, when going into the room earlier to check if the WIFI issue was fixed, we also noticed that there was some sewage smell coming out from our toilet. This was also reported at the same man at the same time who simply as a solution turned on the the shower, telling us to let the water run 5 minutes and the smell will then go away. My dear, the issue was the toilet and not the shower!!! This was again a great example on how he managed customer issues, deflecting everything, not taking responsibility for anything and offering silly workarounds. What a disgrace.
After contesting the proposed "solutions" he dared to tell us to go to another place if we don't like it here and took away our room key after the argument intensified when we exposed his nonsense solutions (luckily there was another hotel that took us in for that night).
We asked via Booking for a full refund, which we didn't get (only partially). At this point it's not even anymore a matter of money but of principle. It's not like we need to pay a kind of "fee" for being disrespected and not taking seriously as we did.
So the next day we contacted the police, went with them to the premise and the refund issue got luckily solved. Did it need to get this far?
You should be ashamed of yourself and I feel sorry for the nice women who has to endure this person on a daily basis.
Прекрасный отель за свои деньги, все понравилось, очень уютный и атмосйерный номер, к сожалению не попали на завтрак, так как нужно было уезжать, а завтрак в 08:30.
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Отличный отель, вкусные завтраки, персонал супер.
Hôtel parfait, un peu a l'écart du centre mais a quelques minutes a pied. Hôtel calme, chambre jolie et confortable, bonne literie, petit déjeuner gourmand, copieux, délicieux avec des produits frais.
Accueil adorable.
Adresse ou aller les yeux fermés où on retournera si on revient à Uchisar.
Rien
La ubicación del hotel es muy buena para poder recorrer toda la zona. Está en una zona tranquila pero cerca de todo. El persona estuvo muy atento y colaborador. Nos ofrecieron facilidades con el desayuno. En conclusión, es un alojamiento muy recomendable.
No es algo muy relevante, pero las almohadas eran muy altas y duras.
Има Интернет. Прекрасна закуска и помощ за всичко, което искахме - полет с балон, дервиши.
La amabilidad, limpieza, desayuno de primer nivel, todo nuevo. Y Django la mascota, un perro encantador.
Por decir algo: agregaría utencilios de cocina en el mueble de la pieza.
Ambiente caldo, intimo e curato. Personale gentilissimo. Colazione tipica turca fresca e abbondante.
Siamo rimasti molto contenti del nostro soggiorno.
The hotel was very reasonably priced but it obviously wasn’t luxurious! The owner/ manager was very welcoming and the room comfortable and clean.
We were there in December and it was snowing. Our bedroom was warm but breakfast area was pretty chilly
Desayuno completo, ubicado en una zona tranquila a pocos metros del centro, la implicación del personal en ayudarte
recomendaría este alojamiento sin ninguna duda
Todo estuvo perfecto¡¡
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