Shinjuku Mermaid Apartment

Hotels
8 (57 reviews)
東京都新宿区北新宿4−21−5 , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Affordable for families
Comfortable beds
Cons:
Strong disinfectant smell
Small apartment size

Categories

Cleanliness
7
The cleanliness was affected by strong disinfectant odors and visible dust.
Service
9
Staff provided umbrellas during rain and prepared towels accessibly.
Location
8
Conveniently located, though a 10-minute walk to public transport could be improved.
Room Quality
8
Rooms are spacious and beds are comfortable.
Amenities
8
Good amenities provided, but the room lacked a clothes iron functionality.
Value for Money
8
Affordable price for a family stay, offering good value.
Food and Beverage
8
No specific comments made regarding food and beverage.
Overall Experience
8
Enjoyable stay overall, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:30

Property Description

Prime Location near Popular Attractions
Mermaid Apartment is nestled in Tokyo's vibrant Shinjuku Ward, just steps away from Yoroi Jinja Shrine, Nihon Christ Kyokai Kashiwagi Church, and Tsumami - Kanzashi Museum.

Modern Amenities for Comfortable Stay
Each apartment is equipped with air conditioning, a fully furnished kitchen, a flat-screen TV, and a private bathroom. Enjoy the convenience of free WiFi, along with thoughtful touches like slippers and a hair dryer.

Convenient Access to Nearby Landmarks
Discover Tokyo's cultural gems with ease - from Grave of Mokuami Kawatake to Sakurayama Park, all within reach. Don't miss out on Yodobashi Church, Shokenji Temple, and more nearby attractions.

Book your stay at Mermaid Apartment for a memorable Tokyo experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 57 reviews
Cleanliness: 7
Service: 9
Location: 8
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
J
Jakub extended_group pl
10
Pros:

Samoobsługa, przestronny apartament, lodówka, mikrofala.

Cons:

Czytość. Termoizolacja, wielkość klatki schodowej i pojedyncze szyby mogą być szokiem kulturowym dla europejczyka, ale tak tutaj jest, trzeba się przyzwyczaić.

2026-02-24 via Nuitee
W
Wui Leung extended_group hk
9
2026-01-18 via Nuitee
F
Farhan family_with_children nz
8
Overall it was a good stay
Pros:

We loved the location. Near to mart and to train station. Nice neighborhood you can experience the japanese culture around you from locals.
Free change of towels and toothbrushes. Washing machine in room. Hot water.

Cons:

Front room was too noisy. The bed covers and pillow sheets could have been more cleaner.

2026-01-11 via Nuitee
H
Huy solo_traveller au
8
Pros:

Good locations close to train station and food places and other facilities

Cons:

Accommodation is very small compared to Australia, but you can expect accommodation in the central of Tokyo

2026-01-10 via Nuitee
H
Huy solo_traveller au
9
Pros:

Reasonable price and close to public transport

Cons:

Small but just because we came from Australia where everything is big relatively

2026-01-10 via Nuitee
H
Hibo extended_group gb
1
I regret staying here and would not return.
Pros:

Close enough proximity to station

Cons:

This was one of the worst stays I’ve had. The apartment was dusty, with dust and mould visible throughout, dirty floors, and surfaces that clearly hadn’t been properly cleaned. From the moment we arrived, the place felt unhygienic and neglected.

The bathroom was smelly unpleasant and poorly maintained. Nothing felt fresh or welcoming.
The overall environment was uncomfortable and not enjoyable at all.

Definitely not worth the money and not a place I would recommend. I regret staying here and would not return.

2026-01-03 via Nuitee
D
Diego extended_group es
6
Estancia de paso para gastar poco en Shinjuku
Pros:

Habiendo estado en otros alojamientos en Japón, esta estancia es bastante amplia en relación calidad/precio. Además, el acceso usando el código de la puerta principal y la puerta del apartamento, es sencillo incluso si no eres muy ducho con la tecnología.

Cons:

En la habitación que me tocó, se escuchaba la televisión y las cañerías de los vecinos por la noche.

2025-12-29 via Nuitee
E
Erhan extended_group nl
9
Goed appartement en snelle reactie personeel via berichten via Booking.
Pros:

We hebben alleen de koelkast gebruikt maar er waren ook magnetron en wasmachine aanwezig. Goede douche. 2 slaapkamers met daartussen een soort kleine woonkamer wat meer dan genoeg was. Per slaapkamer een eenpersoons bed en een tweepersoons bed. Netjes opgemaakt en schoon.

2025-12-25 via Nuitee
R
Rachael extended_group au
10
Pros:

Neat, tidy and modern.The shower was good and nice and warm.

Cons:

It was a bit small for our 5 person family but its just to sleep and did the job. It was neat and tidy.

2025-12-18 via Nuitee
E
EMILY extended_group au
7
2025-12-06 via Nuitee
Y
Yun-sha family_with_children au
7
位置還可以 空間有點小 性價比不錯 非常感謝
2025-11-28 via Nuitee
A
Arter extended_group nz
4
2025-11-23 via Nuitee
T
Tanya extended_group us
10
2025-11-11 via Nuitee
S
SAORI family_with_children jp
7
若い年代に戻った50代 笑
Pros:

2連泊させていただきました
家族が多いので料金がリーズナブルな点、駅までの距離がさほど遠くなかった点など
とても良かったです。宿泊中に雨が降り、傘を無料で貸してくれたり
バスタオルなど手に取りやすい場所に置いてくださったのがうれしかったです
ベッドはとても寝心地がよかったです。

Cons:

初日、消毒の臭いがきつくてつらかったです
連泊して翌日には気にならなくなっていましたが、細かい箇所の埃などが気になりました。
外国の方が宿泊されるとなれば絨毯では難しいのかな?床がむき出しなのでひんやり感がありました。冬は寒いかも。

2025-11-07 via Nuitee
M
Mattia extended_group it
8
2025-11-01 via Nuitee
C
Casey extended_group au
9
2025-10-19 via Nuitee
泰宏 extended_group tw
10
這次跟朋友4個人去平分下來價格便宜,行李箱都打開不是問題,小缺點就是離公車或地鐵都有約10分鐘路程不算近,但整體住下來很棒
Pros:

房間空間很大,不會讓人有擁擠的感覺

2025-09-15 via Nuitee
J
JAVIER extended_group es
7
Correcto pero apartamento muy pequeño
Pros:

Wifi Ok . Estaba nuevo .

Cons:

Muy pequeño el apartamento

2025-08-21 via Nuitee
A
Alexas family_with_children fr
4
Cons:

La présence de cafards. L'étroitesse du logement

2025-08-18 via Nuitee
S
Scarlet extended_group mx
10
Very good place
Pros:

Everything look good, very comfortable

Cons:

The clothes iron does not work

2025-08-12 via Nuitee