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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Grocery deliveries
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Allergy-free room
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Japanese garden
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Covered parking
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Secured parking
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Residencia Orlina, a 5-star hotel in Dumaguete, offers luxurious accommodation just 1.9 km from Silliman Beach. Each air-conditioned room is equipped with free WiFi and a private bathroom, ensuring a comfortable stay for guests.
Convenient Amenities
Guests can enjoy the convenience of free private parking, a shared lounge, and a terrace within the hotel premises. Additionally, the hotel provides room service, a 24-hour front desk, and luggage storage, catering to all guest needs efficiently.
Prime Location
Perfectly located near popular attractions such as Escano Beach, The Christmas House, and Negros Convention Center, Residencia Orlina offers easy access to key destinations. Book now and experience luxury and convenience in Dumaguete!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Clean, big rooms, close to the airport
We had to pay extra for breakfast and they didn't respect agreed times for breakfast. We had to leave without eating
Room accommodation is relaxing. & comfortable
No comment
Friendly and helpful staff,
Rooms were basic
Can't say.
No windows, no phone, no TV in our room, no staff that is readily available. Noisy on the second floor.
The place was so clean , the bedsheets and towels were clean and the staff were very helpful and friendly .
Nothing
The room was nice, but the amenities they advertised were nonexistent.
There was confusion when checking in. The coffee shop personnel were the ones doing the booking. When we arrived we asked for late checkout, it was asked and confirmed before arrival. There was confusion and asked for extra money as a deposit which was not in the booking. In the morning we had paid for breakfast with the reservation, we werny able to get in for breakfast since it was so crowded. They told us that we could use it for credit on lunch. Wrnt back to the room and soon they came and told us it was time to check out. Remember..we had already confirmed and paid the 1500 deposit. They told us the room was already booked for someone else. We moved to another room for the other 6 hours of our stay. When we went to leave they charged us for the entire night, didn't give back the cash deposit ( said they couldn't find the ticket where we paid ). All in all I was not happy in any way. We were rushing to our flight and didn't have time to bicker for it. Get everything up front and verified, in writing and recorded before staying here.
Room is very comfortable.
No orientation to the property. Shower was not connected .
No glasses and no coffee / hot water
Breakfast was average, not a large range to choose from. Location was a bit off the beaten track for my purposes. The size of the shower recess was good. The bed and bed linen were good and comfortable.
No safety instructions for fire evacuations, nothing behind front door or anywhere else I looked. Only two small windows you could not climb through if you had too. Otherwise the room was a concrete box. Staff were "jacks-of-all-trades" and were quite often doing more that one unrelated task at the same time, i.e. repairing the front desk computer and cooking breakfast at the same time.
The staff was so helpful and friendly.
You could hear people walking down the hallway.
Spacious rooms. Close to airport.
No soundproof, could hear neighbors engaging in taking and activities. Vintage themed designed but old smell in the room as there is no window and proper ventilation. No TV. They don’t offer even complimentary coffee. Location is not that central, you still need Grab to get to center. Would not book again due to lack of ventilation.
Massage chair in the presidential suite - the only thing nice about our stay. Strong AC.
We booked the presidential suite this is the biggest room in the property. Stayed 4 days and 3 nights. No wifi for our whole stay inspite of them telling us that theyll have it fix but none done til we check out. They offered tiny small rooms with wifi connection ( wheres our moneys worth in this)
Television not working no power cable until we checked out, no hair dryer (we need to request hardly til they provided). No quilt cover in the bed reason is they dont have a cover for the quilt size. No phone in the room to call reception you need to keep going down to tell them your concerns. No glass or cups you need to request. They dont clean your room. You need to request fresh towels if not theyll not provide. Breakfast is ala cart filipino food. No staffs after 7pm in the property. We paid almost 14k php for 3 nights reason of this review and rated 5* in booking.com
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