Kervansaray Hotel

Hotels
8 (1090 reviews)
Pamuk Mah. Oguz Kağan Cad. No:1 , Pamukkale , tr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Service
Location
Value for Money
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
6.21
There were mentions of poor cleanliness in the reviews.
Service
9.18
Many reviewers indicated positive experiences with the staff and service.
Location
9.22
Guests positively commented on the fantastic location near attractions.
Room Quality
7.17
Some rooms were described as old, and there were mixed reviews on comfort.
Amenities
8.2
Basic amenities were available, but some guests mentioned lacking essentials.
Value for Money
8.16
Guests generally felt it was a good value for the price.
Food and Beverage
7.71
Breakfast was praised despite the chef's age and there were mixed reviews.
Overall Experience
8.18
Overall, guests had a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Luxurious Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities and free WiFi. Enjoy the convenience of room service and free private parking during your stay.

Recreational Facilities
Indulge in relaxation with our seasonal outdoor swimming pool, free bikes to explore the area, and a tranquil garden. Unwind on our terrace, visit the in-house snack bar, or socialize in the shared lounge.

Delicious Dining Options
Start your day right with a delicious breakfast spread featuring vegetarian, vegan, or halal options. Explore the popular hiking and cycling routes nearby, or opt for car hire available at the hotel.

Book now and experience a delightful stay at Kervansaray Hotel!

Important information:

Please contact the property for early check-in.Swimming pool: Closed from Mon, Feb 1, 2027 until Mon, Feb 1, 2027

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for € 12 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1090 reviews
Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
Y
Yannick solo_traveller fr
6
Sympathique et convivial. Idéal pour visiter Pamukkale, à 3 minutes à pied du site.
Pros:

Accueil chaleureux, familial et serviable.

Cons:

Salle de bain et chambre vétuste (devrait être renové). Le détecteur incendie n'a cessé de s'allumer la nuit.

2026-04-18 via Nuitee
J
Juan solo_traveller co
8
Pros:

La ubicación y el desayuno delicioso, el personal amable.

Cons:

Habitación pequeña.

2026-04-17 via Nuitee
N
Negoita solo_traveller ro
9
2026-04-15 via Nuitee
S
Sikandar family_with_children pk
8
Good stay
Pros:

Good location
Clean rooms

Cons:

The swimming pool was not in working

2026-04-15 via Nuitee
D
Daniya family_with_children se
8
2026-04-15 via Nuitee
M
Mercedes couple ar
7
Buena relacion precio calidad. Habitaciones amplias y bien ubicadas pero poco moderno
Pros:

La habitacion era amplia y tenia un buen balcon.

Cons:

La habitacion no tenia ventanas con lo que carecia de luz natural. El hotel es un poco viejo y las instalaciones comunes tambien

2026-04-13 via Nuitee
M
MueniX solo_traveller it
10
Pros:

A fantastic hotel really near the Travertines of Pamukkale, familiar, clean and with a good atmosphere. We had dinner at the hotel, all the food was freshly cooked, everything was delicious!. Breakfast also is very good and complete. Hasan the super host give us a pick up to the South Gate of the archeological site and we cross the site by walk until the hotel everything was perfect, TOP EXPERIENCE!

2026-04-13 via Nuitee
M
Muhammad family_with_children de
9
2026-04-13 via Nuitee
K
Katrijn extended_group be
8
Goede basic verblijfplek
Pros:

Vriendelijke mensen. Heel scherpe prijs voor wat je krijgt. Goede ligging. Veel activiteiten via hen te regelen (50 euro paragliding, 80 ballonvaart). Ontbijt is goed. Goede warme douche. Heel goede locatie. Leuk terras boven met mooi uitzicht.

Cons:

Koude kamer. Airco kon warm blazen, maar opwarming bleef beperkt. Verouderde kamers, maar dat stoorde ons niet. Bed met dunne lakens en dekens.

2026-04-12 via Nuitee
A
Andrea extended_group hu
4
Pros:

Near to Pamukkale famous site.
The breakfast was ok.

Cons:

Next to the apartment something was burnt which had horrible smoke.
The was a 10 cm wide hole under the door.

2026-04-11 via Nuitee
A
Alexandre family_with_children pt
5
Basic accommodation in Pamukkale
Pros:

Location, very close to Hierapolis. Good breakfast, the lady is very nice. It is a family business, we liked that.

Cons:

Not very comfortable. Very very basic room.

2026-04-11 via Nuitee
F
Florian couple ch
10
Un séjour parfait à deux pas de Pamukkale, avec un personnel adorable et un excellent rapport qualité/prix.
Pros:

La gentillesse du personnel, la proximité avec le site principal de Pammukale, ils peuvent meme vous deposer… le petit dejeuner copieux, c’est un rapport qualité/prix imbattable !

Cons:

Rien du tout, tout etait parfait.

2026-04-10 via Nuitee
S
sohail extended_group my
7
2026-04-08 via Nuitee
C
Chowdhury couple ca
5
2026-04-07 via Nuitee
A
Anna extended_group gb
5
Pros:

The staff were helpful and friendly. They gave us a free ride up to the upper entrance of Hierapolis and breakfast was nice.

Cons:

The hotel is looking tired and needs a renovation. The pool was advertised as being open for the dates we stayed, which was one of the reasons for booking this hotel, but on arrival it hadn't opened for the season which was disappointing.

2026-04-06 via Nuitee
J
Jayen solo_traveller fr
7
2026-04-06 via Nuitee
D
Daniela extended_group it
10
Pros:

Personale gentile e disponibile, ci hanno prenotato le attrazioni e ci hanno consigliato per la cena. Ottima colazione.

Cons:

Tutto perfetto

2026-04-05 via Nuitee
M
Mar extended_group es
10
Muy recomendado!
Pros:

El personal es muy amable y atento, te ayuda en todo lo que necesites. Calidad precio vale mucho la pena y la localización no puede ser mejor. 10/10. Lo recomiendo sin lugar a dudas!

2026-04-05 via Nuitee
C
Carlos couple es
7
Pros:

Ducha potente

Cons:

Hacía frío y el aire acondicionado no calentaba suficiente. Estaban todo desordenado como fuera de temporada.

2026-04-04 via Nuitee
M
Munazzah couple ch
4
No Heater-Freezing cold and stinky bathrooms
Pros:

Location, staff, breakfast and price

Cons:

Very old, not maintained, there were no heaters in the room and it was very cold, my kids were freezing, we had 2 rooms, they gave heater for 1 room and said there is no more for the 2nd room amd we we said we dont want the 2nd room and we will manage in 1 room that has heater because we were all freezing cold amd suddenly the heater was arranged. 1 big room with 1 heater was not enough so we slept with our hoodies, and socks and were still cold.
Also the bathrooms stunk like sewer, my kids refused ro even enter the door of the bathroom. As soon as the door opened we all thought some type of sewerage leaked in our room because the smell was unbearable

2026-04-03 via Nuitee