Kervansaray Hotel

Hotels
8 (1087 reviews)
Pamuk Mah. Oguz Kağan Cad. No:1 , Pamukkale , tr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Service
Location
Value for Money
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
6.21
There were mentions of poor cleanliness in the reviews.
Service
9.18
Many reviewers indicated positive experiences with the staff and service.
Location
9.22
Guests positively commented on the fantastic location near attractions.
Room Quality
7.17
Some rooms were described as old, and there were mixed reviews on comfort.
Amenities
8.2
Basic amenities were available, but some guests mentioned lacking essentials.
Value for Money
8.16
Guests generally felt it was a good value for the price.
Food and Beverage
7.71
Breakfast was praised despite the chef's age and there were mixed reviews.
Overall Experience
8.18
Overall, guests had a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Luxurious Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities and free WiFi. Enjoy the convenience of room service and free private parking during your stay.

Recreational Facilities
Indulge in relaxation with our seasonal outdoor swimming pool, free bikes to explore the area, and a tranquil garden. Unwind on our terrace, visit the in-house snack bar, or socialize in the shared lounge.

Delicious Dining Options
Start your day right with a delicious breakfast spread featuring vegetarian, vegan, or halal options. Explore the popular hiking and cycling routes nearby, or opt for car hire available at the hotel.

Book now and experience a delightful stay at Kervansaray Hotel!

Important information:

Please contact the property for early check-in.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for € 12 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1087 reviews
Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
N
Nauman extended_group pk
8
2026-02-10 via Nuitee
J
JUAN ANTONIO extended_group es
10
Pros:

La ubicacion

2026-01-26 via Nuitee
V
Võhru family_with_children ee
3
Kui vähegi võimalik, vali veidigi kallim ööbimine ja saad kindlasti mugavama peatumise.
Pros:

Saabudes oli meie tuba ilusti soojaks köetud. Paigaldatud oli ka lisa kütteseade, aga see oli antud elektrivarustuse jaoks liiga võimas ning tänu sellele lõi korgid välja (vannitoas kustusid tuled, pistikud ei töötanud). Seega panime ööseks väiksema võimsuse ja kliimapumba, aga magada oli jahe.

Hommikul oli aknast näha kuumaõhupalle.

Cons:

Klienditeenindaja pettis meid rahaliselt. Arveldamine toimus kohapeal sularahas. Tal ei olnud tagasi anda eurosid, ei olnud tagasi anda kohalikku valuutat. Ei tasumise hetkel ega väidetavalt ka järgmisel päeval. Kaardimakse "ei töötanud". Ja alguses kui ütlesime, et raha peaks tagasi ka tulema vastas lihtsalt ülbelt, et see ongi minu teenustasu. Klienditeenindus ääääääääretult halb ja ei soovita!
Wifi küsimise peale meile ei vastatudki.

Põrandad olid väga külmad.
Rätikud väga väga karedad.
Konkreetselt tekikotti ei ole ja ebamugav magada.
Kaheinimese voodis on liiga väike tekk.

2026-01-25 via Nuitee
A
Ayoub couple ma
10
Pros:

Its very good and clean and the stuff very friendly

2026-01-24 via Nuitee
C
Candela couple es
8
Fine
Pros:

La localización era muy buena, justo a la entrada de la hiperapolis. Desayuno muy completo y te y café de cortesía.

Cons:

Si hay 3 coches, te quedas sin aparcamiento.
Hotel de los años 80 donde las paredes son de papel y se escucha bastante a los de al lado.

2026-01-21 via Nuitee
프라체스 solo_traveller kr
3
Pros:

위치가 좋음. 돌무쉬에서 케르반사라이라고 하면 도보 1분 거리에 택시처럼 내려주고, 다시 돌무쉬탈때도 아래에서 편안하게 탈 수 있음. 다만 겨울철 파묵칼레를 마을 입구로 올라가는건 넘 춥고 힘든일이라 남문으로 가는걸 추천함. 직원은 친절하게 여러 안내를 도와줌.

Cons:

숙소가 진짜 오래된 민박집같이 노후되어있고, 카드로 숙박비 결제했다고 생각했는데 되지 않았고 카드 결제가 안되고 현금만 가능해서 돈을 뽑아와야했음. 숙소가 반층위에 있어 캐리어 올리는게 힘든건 당연하고, 방 전체 컨디션 노후화. 가전제품들 다 노랗게 변해있고, 드라이기는 첨에 켤때 이상한 소리와 함께 솔솔솔 바람 불어 머리 말리기 거의 불가능. 무엇보다 1월 기준 방이 너무너무너무 추움. 자다가 말고 내려가서 방이 춥다고 얘기했어야하는진 모르겠지만 너무 추워서 옷 하나둘 입다보니 마지막엔 외투까지 입고 겨우 잤음. 체크아웃할때 보니 리셉션은 히터켜고 자고있던데... 굳이 파묵칼레에서 1박해야할 이유를 모르겠고, 비슷한 가격대에 튀르키예 여행 숙소를 예약했는데 전 지역에서 본적없는 컨디션의 방임. 화장실도 하수구 냄새가 올라옴. 숙소 사진에는 방 사진이 자세히 안나오는데 꾸며진 사진 보고 당한듯

2026-01-20 via Nuitee
L
Lisa extended_group fr
10
Pros:

Absolutely amazing stay! The staff went above and beyond – so friendly, attentive and always ready to help. I truly felt welcomed from the first moment. The location was perfect, the rooftop terrace offered beautiful views, and breakfast was delicious. 10/10 – would definitely come back!

2026-01-19 via Nuitee
A
ANA extended_group es
6
No está mal.
Pros:

El restaurante del hotel estuvo cerrado toda la estancia, a pesar de que nos dijo lo contrario en recepción.

2026-01-19 via Nuitee
N
Nerea couple es
10
Pros:

Estaba muy bien ubicado y ofrecía todo lo necesario para pasar allí la estancia, el personal es muy amable.

2026-01-19 via Nuitee
S
susmita family_with_children au
5
2026-01-19 via Nuitee
N
NADIA extended_group fr
7
Pros:

Les personnes étaient super gentil

Cons:

Il faisait vraiment très froid dans la chambre même avec 2 couvertures et la Clim ne marchait pas vraiment

2026-01-14 via Nuitee
S
Slavena family_with_children bg
8
Pros:

The hotel is located in a nice and quiet area. We loved the view to Pamukkale and the balloons. The attraction is in a walking distance and also some shops, restaurants and a bakery are just around the corner. We parked our car very close to the hotel. The host, Hasan, was very friendly and helpful. Very good value for the price.

Cons:

Some improvements can be done in the room.

2026-01-11 via Nuitee
D
Dosjan extended_group mn
10
Great place to stay
Pros:

The staff is great, it is was a family run business. It is more than great place for its value.

Cons:

The cheff was an older lady who os owner of the place, she prepared the breakfasts. It is clean and nice

2025-12-26 via Nuitee
Y
Yashul extended_group gb
7
Pros:

Location

Cons:

Cleanliness

2025-12-14 via Nuitee
R
Rehab couple es
1
No volveré
Pros:

Cercanía del Pamukkale

Cons:

La habitación fría, el aire no funciona, tmp la tele. El baño huele muy mal a tubería

2025-11-20 via Nuitee
M
Mauro couple ar
10
Excelente lugar!
Pros:

El personal es encantador. Habitaciones cómodas con todo lo necesario. Precio imbatible.

Cons:

Nada

2025-11-19 via Nuitee
J
Jin couple ca
10
Pros:

The owners are vey nice family. Our car battery was drained and could't start. The owner called mechanics to help us start the car. Really nice people! The view of hot air balloons from the windows are awesome!

2025-11-19 via Nuitee
M
Marian Ionut couple ro
1
Pros:

Nu m-aș întoarce nici platit.
Mai rău că la cămin.
Iar baia și dusul... noroc că am avut papuci de acasa

2025-11-19 via Nuitee
M
MARCOS solo_traveller es
8
Pros:

Excelente ubicación, buena terraza, accesible desde la parada de dolmus. Muy facil para hacer todo lo imprescindible en Pamukkale

2025-11-18 via Nuitee
J
Jolanta extended_group pl
10
Kolejny raz nocowałam w tym obiekcie. Chętnie jeszcze wrócę.
2025-11-17 via Nuitee