Imperial Plymouth

Hotels
8.7 (2842 reviews)
3 Windsor Villas, Lockyer Street, The Hoe , Plymouth , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Pets allowed
Luggage storage
Table tennis
Squash
Non-smoking throughout
Shared lounge/TV area
Cashless payment available
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Issues with cleanliness
Breakfast quality
Noisy environments

Categories

Cleanliness
7.94
Several reviews indicated issues with cleanliness, including dirty carpets and mould.
Service
9.41
Staff was generally described as friendly and helpful.
Location
9.45
Repeatedly praised for its excellent location and proximity to attractions.
Room Quality
8.4
Rooms were generally spacious, but some complaints about room size and noise.
Amenities
8.93
Basic amenities were provided, but some reviews mentioned limited facilities.
Value for Money
8.89
Most reviews suggested that the hotel offered reasonable value for the price.
Food and Beverage
7.44
Breakfast received criticism for being overcooked and bland.
Overall Experience
9.11
Overall sentiment was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:57

Property Description

Modern Accommodations
The Imperial Plymouth offers stylish and modern rooms and apartments, all equipped with free WiFi, a bathroom, and a TV. Family rooms and cosy apartments cater to different preferences, ensuring a comfortable stay for all guests.

Delicious Breakfast Options
Start your day right with a cooked-to-order breakfast at The Imperial. From healthy choices to a hearty Full English Breakfast or vegetarian options, there is something to suit every taste. Additionally, the fully licensed bar and cosy lounge provide a relaxing atmosphere to unwind after a day of exploring.

Convenient Location
Located just a short walk from Plymouth centre, The Imperial provides easy access to key attractions such as the Theatre Royal and Drake Circus shopping centre. With parking available on a first-come, first-served basis, and the ferry terminal nearby for trips to France and Spain, convenience is key at The Imperial Plymouth.

Book your stay at The Imperial Plymouth now for a memorable and convenient experience.

Important information:

Kindly note the accommodations does not have a elevator. Therefore if any guests have a mobility impairment, please mention during booking, so a lower room can be allocated. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. The Imperial has 13 parking spaces and 21 rooms, and if you would like to park on site this costs £12.50 per vehicle per night, which will need to be booked in advance . The parking process may involve blocking other cars - if you block in another car we ask for your car keys to be left at reception if you are going out. Alternatively it is possible to purchase an all day parking permit to allow you to park on the road from reception for GBP 8.00 . Please note that check-in after 21:30 is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2842 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.11
P
Philip • solo_traveller • gb
8
2026-02-13 • via Nuitee
S
Susan • couple • gb
4
Cheap but unfortunately not cheerful!
Pros:

Only the convenience

Cons:

Very dated, layout of the room in the basement which was dark and dingy. Having to pay for an overcrowded car park.

2026-02-12 • via Nuitee
S
Simpson • solo_traveller • gb
9
Pros:

Friendly and helpful staff, delicious breakfast, comfortable room and bed

2026-02-12 • via Nuitee
C
Clive • solo_traveller • gb
7
Pros:

Great location, great breakfast.

Cons:

Fire alarm going off around 6am saturday morning.
No one was on sight. Took about half an hour for someone to turn up while we were outside in the rain. Not even an apology.

2026-02-11 • via Nuitee
A
allyn • couple • gb
9
Pros:

Very clean and really good location.

Cons:

Nothing.

2026-02-08 • via Nuitee
S
Stephanie • couple • gb
5
Cons:

Outdoor light on and off throughout the night the curtains too thin to shield the light disturbance. No soundproofing we could hear every word of the people upstairs and their dog running around.

2026-02-08 • via Nuitee
S
Steven • couple • it
10
Pros:

A lovely smaller hotel. Very comfortable. Very friendly and helpful staff. Would definitely book again.

Cons:

To be honest, there was nothing not to like.

2026-02-08 • via Nuitee
F
Farida • family_with_children • gb
7
Pleasant stay
Pros:

Location very good. Close to city centre, so restaurants, shopping etc was easily accessible. Less than 10 mins walk away.
Room were comfortable and clean. 3 of us stayed for one night when visiting our family member studying at the local uni. Basic tea and coffee making facilities available.

Cons:

The heating was centrally controlled and was switched quite early in the night during a very cold spell. Although we flagged this up, nothing could be done. There was a small heater in one of the rooms which was not sufficient. But once in bed, it was fine. But i would still stay heating should be on at least till midnight!
We had to pay for parking, £10 for one night parking.

2026-01-30 • via Nuitee
M
Matt • couple • gb
10
Great value for money
Pros:

Very comfortable bed nice hot shower

Cons:

Very tight with the loo roll and sugars etc

2026-01-29 • via Nuitee
A
Anya T • extended_group • gb
9
Pros:

The Armada was a lovely suite, well suited to us for having some drinks together and then visiting the Barbican. Decor was modern and pleasant, rooms were comfortable, spacious and well-equipped. The beds and pillows were very comfortable, the towel size was excellent, the bathroom was lovely and the shower was wonderful in temperature and pressure. I managed to get parking which was also very convenient. Absolutely would stay again.

Cons:

Only very minor things: the sink plug didn't hold water in the kitchen and the knives were very blunt. Sound travelled fairly clearly through the bedroom wall in the night. Careful if you're parked at the front in a low car, there's a hefty slope to exit!

2026-01-27 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-01-26 • via Nuitee
T
Timothy • couple • gb
8
Potential not quite reached.
Pros:

Clean, everything you needed.
Breakfast was plentiful and quick.
Powerful shower.

Cons:

Pay for parkimg on their site £10. De ided to park on street cheaper.
Told the twin rooms was on ground floor so easy disabled access, but reality was you had to go up or down steps to get to any rooms, no ramps.
Breakfast was a bit cold as if prepared earlier and then brought. Was like a buffet without the biffet option for the English Breakfast which dosappointed. Nothing wrong with it exactly, but not good either which it could easily have been.
Shower never got warm.

2026-01-25 • via Nuitee
S
Simon • couple • gb
8
2026-01-24 • via Nuitee
Y
Yvonne • family_with_children • gb
8
Suitable accommodation for a short stay
Pros:

Location was ideal for us, Variety of food available for breakfast was good, rooms were more than adequate.

Cons:

Shower cubicle quite small, television did not work due to aerial connection broken.

2026-01-20 • via Nuitee
C
Claire • extended_group • gb
10
Definitely happy to use again
Pros:

Perfect location for theatre, pavilions, town and barbican
Great staff
Clean and quiet

2026-01-20 • via Nuitee
M
Megan • solo_traveller • gb
6
2026-01-20 • via Nuitee
B
Bianca • family_with_children • gb
10
Great hidden gem
Pros:

The location the size of the rooms

2026-01-20 • via Nuitee
I
Israel • solo_traveller • gb
6
Nice
Pros:

Nothing much

Cons:

The space is too small and the bed as well

2026-01-19 • via Nuitee
C
chiara • solo_traveller • it
8
Pros:

Posizione e personale

Cons:

Bagno piccolo e moquette

2026-01-19 • via Nuitee
D
David • solo_traveller • gb
8
Perfect other than no air con
Pros:

Location to main city excellent. Bed very comfy

Cons:

Could do with air con in the room as was quite warm and the plug in fan didn't really do much

2026-01-19 • via Nuitee