Imperial Plymouth

Hotels
8.7 (2842 reviews)
3 Windsor Villas, Lockyer Street, The Hoe , Plymouth , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Pets allowed
Luggage storage
Table tennis
Squash
Non-smoking throughout
Shared lounge/TV area
Cashless payment available
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Issues with cleanliness
Breakfast quality
Noisy environments

Categories

Cleanliness
7.94
Several reviews indicated issues with cleanliness, including dirty carpets and mould.
Service
9.41
Staff was generally described as friendly and helpful.
Location
9.45
Repeatedly praised for its excellent location and proximity to attractions.
Room Quality
8.4
Rooms were generally spacious, but some complaints about room size and noise.
Amenities
8.93
Basic amenities were provided, but some reviews mentioned limited facilities.
Value for Money
8.89
Most reviews suggested that the hotel offered reasonable value for the price.
Food and Beverage
7.44
Breakfast received criticism for being overcooked and bland.
Overall Experience
9.11
Overall sentiment was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:57

Property Description

Modern Accommodations
The Imperial Plymouth offers stylish and modern rooms and apartments, all equipped with free WiFi, a bathroom, and a TV. Family rooms and cosy apartments cater to different preferences, ensuring a comfortable stay for all guests.

Delicious Breakfast Options
Start your day right with a cooked-to-order breakfast at The Imperial. From healthy choices to a hearty Full English Breakfast or vegetarian options, there is something to suit every taste. Additionally, the fully licensed bar and cosy lounge provide a relaxing atmosphere to unwind after a day of exploring.

Convenient Location
Located just a short walk from Plymouth centre, The Imperial provides easy access to key attractions such as the Theatre Royal and Drake Circus shopping centre. With parking available on a first-come, first-served basis, and the ferry terminal nearby for trips to France and Spain, convenience is key at The Imperial Plymouth.

Book your stay at The Imperial Plymouth now for a memorable and convenient experience.

Important information:

Kindly note the accommodations does not have a elevator. Therefore if any guests have a mobility impairment, please mention during booking, so a lower room can be allocated. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. The Imperial has 13 parking spaces and 21 rooms, and if you would like to park on site this costs £12.50 per vehicle per night, which will need to be booked in advance . The parking process may involve blocking other cars - if you block in another car we ask for your car keys to be left at reception if you are going out. Alternatively it is possible to purchase an all day parking permit to allow you to park on the road from reception for GBP 8.00 . Please note that check-in after 21:30 is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2842 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.11
T
Tony • solo_traveller • gb
9
Excellent for short stays
Pros:

Very friendly staff, excellent location

Cons:

Location and the friendly staff

2026-03-06 • via Nuitee
K
Kate • solo_traveller • gb
7
2026-03-02 • via Nuitee
R
Rachel • couple • gb
8
Amazing location, great for short stay
Pros:

Location was amazing, short walk to Hoe, theatre, Barbican. Staff very friendly. Clean rooms

Cons:

Parking was a plus, but limited, had to double park in front or behind others and leave keys with reception, so they could move it if /when required. However, this meant there was at least some parking for £10 a night. £17 For 24hrs on the road side meters. Very steep steps to top floor.

2026-03-02 • via Nuitee
S
Sunil • extended_group • gb
3
Wouldn’t stay again
Pros:

Location and general architecture - nice dining room which was open to congregate

Cons:

Stairs dirty - no parking for either of our cars despite others arriving after us being offered
Parking space ( as these had become available?) pillows uncomfortable and well-being centre/ gym centre advertised was actually part of another hotel and needed to be paid for

2026-03-01 • via Nuitee
E
Emma • couple • gb
5
Great location and price was reasonable but I would go out for breakfast next time
Pros:

Location was great it accepted dogs and there was parking

Cons:

The room smelt musty I guess because it’s off season and the breakfast buffet although comprehensive was past its best by 9am

2026-03-01 • via Nuitee
M
Melanie Jayne • couple • gb
10
Perfect
Pros:

Location excellent and rooms amazing

Cons:

The shower was cold

2026-03-01 • via Nuitee
H
Hunter • couple • gb
8
2026-03-01 • via Nuitee
Y
Yasaru • solo_traveller • gb
8
Pros:

Staff and service

2026-02-28 • via Nuitee
T
Terry • solo_traveller • gb
8
2026-02-26 • via Nuitee
L
Lucia • couple • gb
9
Great value in Plymouth
Pros:

Comfortable, well-appointed room. Really helpful reception staff.

Cons:

Breakfast bit skimpy.

2026-02-25 • via Nuitee
C
Cain • solo_traveller • gb
9
2026-02-25 • via Nuitee
T
Thomas • solo_traveller • gb
6
Pros:

I ate comfortably

2026-02-24 • via Nuitee
S
sally • couple • gb
10
Pros:

Everything you need was close by easy walking into town and the hoe

2026-02-23 • via Nuitee
M
Mark • solo_traveller • gb
6
Pros:

Location

Cons:

Room was a bit smelly and very tired decor

2026-02-23 • via Nuitee
J
John • couple • es
9
We would definitely come back. We enjoyed our stay very much.
Pros:

The room was very comfortable and the staff very friendly and helpful.

Cons:

A little noise from above but nothing to upset our stay

2026-02-23 • via Nuitee
K
Kerrie • family_with_children • gb
2
Very disappointing, save your money.
Pros:

Location is great.

Cons:

We had a superior double on the top floor. We stayed on a wet weekend and one wall in the room was very damp with water running down the walls. We asked for a new room on check in but the receptionist was not the least bit interested in our issue and said there were no other rooms available. We also had an issue with the shower door not closing so water leaked all over the floor every time you used the shower. The receptionist on check out said the property was old and what did we expect. The property is old which is part of its charm but some serious money needs to be spent on it to bring it up to a hotel standard that you would be happy spending money on. We will not be staying here again unfortunately.

2026-02-23 • via Nuitee
S
Steve • couple • gb
8
2026-02-22 • via Nuitee
M
Michelle • couple • gb
10
Lovely hotel
Pros:

Lovely clean and comfortable room and lovely staff and great location will defo use it again

2026-02-22 • via Nuitee
P
Philip • solo_traveller • gb
8
2026-02-13 • via Nuitee
S
Susan • couple • gb
4
Cheap but unfortunately not cheerful!
Pros:

Only the convenience

Cons:

Very dated, layout of the room in the basement which was dark and dingy. Having to pay for an overcrowded car park.

2026-02-12 • via Nuitee