Imperial Plymouth

Guest houses
8.7 (2849 reviews)
3 Windsor Villas, Lockyer Street, The Hoe , Plymouth , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Pets allowed
Luggage storage
Table tennis
Squash
Non-smoking throughout
Shared lounge/TV area
Cashless payment available
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy beds
Cons:
Parking expenses
Cleaning issues
Food quality

Categories

Cleanliness
8.03
Mixed reviews about cleanliness; some reports of dirty carpets and unpleasant smells in one review.
Service
9.5
Consistently positive mentions of friendly and helpful staff.
Location
9.54
Numerous mentions of great location and convenience to attractions.
Room Quality
8.49
Rooms described as spacious and comfortable, but some noted issues with size.
Amenities
9.02
Basic kitchen utensils provided, though some parking concerns mentioned.
Value for Money
8.48
General satisfaction, though parking fees noted as expensive.
Food and Beverage
7.53
Breakfasts received criticism for being overcooked and bland.
Overall Experience
9
Overall positive experience with a few criticisms on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:55

Property Description

Modern Accommodations
The Imperial Plymouth offers stylish and modern rooms and apartments, all equipped with free WiFi, a bathroom, and a TV. Family rooms and cosy apartments cater to different preferences, ensuring a comfortable stay for all guests.

Delicious Breakfast Options
Start your day right with a cooked-to-order breakfast at The Imperial. From healthy choices to a hearty Full English Breakfast or vegetarian options, there is something to suit every taste. Additionally, the fully licensed bar and cosy lounge provide a relaxing atmosphere to unwind after a day of exploring.

Convenient Location
Located just a short walk from Plymouth centre, The Imperial provides easy access to key attractions such as the Theatre Royal and Drake Circus shopping centre. With parking available on a first-come, first-served basis, and the ferry terminal nearby for trips to France and Spain, convenience is key at The Imperial Plymouth.

Book your stay at The Imperial Plymouth now for a memorable and convenient experience.

Important information:

Kindly note the accommodations does not have a elevator. Therefore if any guests have a mobility impairment, please mention during booking, so a lower room can be allocated. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. The Imperial has 13 parking spaces and 21 rooms, and if you would like to park on site this costs £12.50 per vehicle per night, which will need to be booked in advance . The parking process may involve blocking other cars - if you block in another car we ask for your car keys to be left at reception if you are going out. Alternatively it is possible to purchase an all day parking permit to allow you to park on the road from reception for GBP 8.00 . Please note that check-in after 21:30 is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EXT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2849 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 9
R
Rod • solo_traveller • gb
5
Adequate
Pros:

Very convenient location. The staff were very nice.

Cons:

Breakfast average. Room clean but furniture unimpressive. No mirror over desk/ dressing table. 3 signs in small shower room telling you to only use paper in toilet! One even threatens to charge you if you block it.

2026-04-11 • via Nuitee
D
Dudley • couple • gb
8
Comfortable and was access to town
Pros:

Well placed

Cons:

Parking was OK but you could get blocked in!

2026-04-11 • via Nuitee
B
Barbara • couple • gb
9
2026-04-11 • via Nuitee
Y
Yasaru • solo_traveller • gb
8
Great, affordable stay with breakfast
Pros:

Location and friendly staff

Cons:

Comfort of bed

2026-04-11 • via Nuitee
H
Helen • couple • gb
8
Friendly hotel, accommodating staff with a fab breakfast.
Pros:

Location great, staff very friendly and helpful. Good breakfast, thanks .

Cons:

Parking is a little difficult.

2026-04-10 • via Nuitee
S
Sally • solo_traveller • gb
8
Nice place, good value, quiet with a lovely breakfast.
Pros:

Location for the theatre. Great breakfast. Nice off-road parking for a small charge. Good value.

Cons:

Some small things need repairing in the room, but of a hole/dip in bathroom floor, rusty towel rail & no hooks on bathroom door. Small things though.

2026-04-09 • via Nuitee
T
Toyin • couple • gb
4
Not great
Pros:

Location

Cons:

It was really cold

2026-04-09 • via Nuitee
T
Tina • couple • gb
8
Convenient , cosy and lovely property.
Pros:

The location and friendly staff

Cons:

Breakfast choice was a bit sparce . Much preferred it when it was waitress service and you had more choice

2026-04-08 • via Nuitee
• solo_traveller • gb
8
2026-04-08 • via Nuitee
H
harvey • couple • gb
8
Very nice
Pros:

Location and price

Cons:

Breakfast was a bit cold

2026-04-07 • via Nuitee
D
David • couple • gb
9
Will stay again great staff location and great breakfast
Pros:

Location room size and breakfast included

Cons:

Parking bit small but ok

2026-04-07 • via Nuitee
A
Andy • couple • gb
8
Easter in Plymouth
Pros:

Great location. Comfortable rooms.

Cons:

Could be more parking but understandable that parking was limited in such a central location.

2026-04-06 • via Nuitee
R
Rebecka • couple • ie
4
Pros:

Warm room, despite bad reviews I think they were harsh. Our room was clean and considering the age of the building it wasn't too bad.

Cons:

I don't really go by reviews I like to see for myself. All was good until the shower wasn't working which after a flight and a very long day this was a pain. We had to leave early for personal reasons so there was no point in complaining. I don't believe it to be managers fault I would guess they are not getting the funding they need for repairs. It's a pity because it has great potential and has that old school season side vibe.

2026-04-06 • via Nuitee
A
Alan • couple • gb
8
Pros:

Central Location for Hoe, shops, entertainment.

2026-04-06 • via Nuitee
R
Rachel • family_with_children • gb
10
2026-04-06 • via Nuitee
D
Doug • extended_group • gb
7
2026-04-06 • via Nuitee
S
Solanki • couple • gb
9
Great stay and would go again
Pros:

Lovely and clean, friendly staff, great facilities and location to town is great and everything g was in walking distance

2026-04-04 • via Nuitee
W
Wendy • couple • gb
8
Pros:

It was central ,staff lovey ,clean

Cons:

Could do with new duvet and pillows the duvet was all clupped up and pillows bit hard ,

2026-04-03 • via Nuitee
D
Dickens • family_with_children • gb
9
Pros:

Great location, easy parking, spotlessly clean and nice staff

Cons:

No complaints

2026-04-02 • via Nuitee
A
Alan • couple • gb
10
Pros:

Close to town centre also Hoe and Barbican

2026-04-02 • via Nuitee