Pacific Residence

Hotels
7.7 (602 reviews)
149/1 Nipat-uthit 2 Rd., Hay Yai, Songkhla , Hat Yai , th

Facilities

Air conditioning
Family rooms
Lift / Elevator
Shared lounge/TV area
Free wired internet
Snack bar/deli
Internet access
Housekeeping on request

Review Highlights

Pros:
Location
Friendly staff
Convenient location
Spacious parking
Cons:
Outdated facilities
Inconsistent cleanliness
Uncomfortable beds
Limited amenities

Categories

Cleanliness
5.9
Mixed reviews on cleanliness, with some guests mentioning maintenance issues and unpleasant odors.
Service
7.7
Most guests appreciated the friendly and helpful staff, but a few mentioned unaccommodating behavior.
Location
8.5
The strategic location near key attractions was consistently praised by guests.
Room Quality
6.6
Room quality received mixed feedback, with mentions of outdated facilities and uncomfortable beds.
Amenities
6.9
Guests found amenities adequate but in need of maintenance and upgrades.
Value for Money
6.8
Opinions varied on the value for money, with some guests feeling the price did not match the quality.
Food and Beverage
7.4
Food and beverage services were generally well-received, though some guests desired more variety.
Overall Experience
7.6
The majority of guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 03:14

Property Description

Convenient Location:
Pacific Residence is ideally located in the heart of Hat Yai, just a stone's throw away from major attractions like Golden Mermaid Statue and CentralFestival Hatyai Department Store.

Comfortable Accommodation:
Our 2-star aparthotel offers well-equipped units with air conditioning, TV, free WiFi, and private bathrooms. Enjoy a cozy stay with amenities like a kettle, bidet, and free toiletries.

Relaxing Amenities:
Unwind at our snack bar and lounge after a day of exploring Hat Yai. Whether you're here for leisure or business, Pacific Residence ensures a pleasant and relaxing stay.

Experience convenience and comfort at Pacific Residence. Book your stay now for an unforgettable Hat Yai getaway.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 602 reviews
Cleanliness: 5.9
Service: 7.7
Location: 8.5
Room Quality: 6.6
Amenities: 6.9
Value for Money: 6.8
Food and Beverage: 7.4
Overall Experience: 7.6
A
As solo_traveller id
9
2026-02-14 via Nuitee
L
Lynda extended_group my
8
Very good hotel at very good price
Pros:

I stayed at this hotel for 3rd time. I love it because it’s very near to where bus drop off and take off location. Price very reasonable. Big room. Even bit old but it’s good to me. Front desk staff very friendly and helpful.

Cons:

Elevator too small. But it’s still
Ok to me

2026-02-14 via Nuitee
V
VakantiemanCoen solo_traveller nl
5
Dit hotel kan zeker beter!
Pros:

De locatie

Cons:

Gezichtsbedrog, foto's van de kamers komen niet overeen met de werkelijkheid.. heel donker, beetje viezigheid en slecht onderhouden. Slot aan de binnenkant was defect.

2026-02-13 via Nuitee
A
Anna solo_traveller pt
9
Pros:

Location, price, quite, good shower , very helpful stuff

Cons:

Room was slightly stuffed, also they do big renovation in the lobby, all in construction stuff

2026-02-12 via Nuitee
S
SYLVESTER PAUL extended_group in
8
Pros:

Good

Cons:

Internet

2026-02-12 via Nuitee
N
Nazir Ahmad couple my
8
2026-02-10 via Nuitee
F
Françoise couple fr
8
Pros:

La proximité de la gare, des commerces, des restaurants.

Cons:

Problème d'eau chaude.

2026-02-09 via Nuitee
D
david couple my
3
Dated hotel with good location
Pros:

The location.

Cons:

The bed too hard. Toilet leaking. Slippery floors

2026-02-09 via Nuitee
R
Rizq extended_group my
9
2025-10-04 via Nuitee
A
Amalin couple my
10
2025-10-03 via Nuitee
N
Nor Aishah extended_group my
6
Just nice room and place
Pros:

Near to place i want to visit,comfortable room.

Cons:

Please provide iron cloth for every room,because if difficult to me as muslimah to go down and do ironing. (No privacy)

2025-10-02 via Nuitee
N
Nantana couple th
7
Pros:

ทำเลใกล้สถานีรถไฟ เดินประมาน=450 มี ร้านซักผ้าsunny wash&dry. 7-11. ด้วยการเดินในระยะ 350 ม

Cons:

ผ้าปูที่นอน ผ้าเช็ดตัวที่ เก่า

2025-10-01 via Nuitee
E
Easth couple my
9
2025-09-30 via Nuitee
E
Easth couple my
8
2025-09-30 via Nuitee
C
CHEE MIN couple my
1
Pros:

我住过最差的旅店。房间漏水,花洒🚿冲凉到一半直接断水,关了再开变很小的水。非常不满意隔天直接退房离开

Cons:

非常不满意

2025-09-30 via Nuitee
extended_group th
6
ืำเลดี
Pros:

พนักงานบริการดี

Cons:

กลิ่นอับของห้อง

2025-09-29 via Nuitee
H
Hasnani extended_group my
10
2025-09-20 via Nuitee
couple gb
5
Pros:

We stopped here for 1 night en route to Phuket. The location was great as it was near the train station. Staff checked us in quickly and were friendly. The shower was good.

Cons:

It never really felt clean and the bed was quite hard. Also the plugs were really far away from the bed. It was fine for the price and for a one night stopover. We didn’t really use any of the facilities. When we checked out early morning, there was no-one to take our key but we dropped it at the front desk.

2025-09-18 via Nuitee
Z
Zulkarnain couple my
9
Nice and worth for money
Pros:

Nice near to rail way and city center

Cons:

No breakfast

2025-09-17 via Nuitee
M
Mohamed extended_group my
9
2025-09-16 via Nuitee