Grand Fiesta Americana Sumiya Cuernavaca

Hotels
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Grand Fiesta Americana
8.6 (186 reviews)
Interior Fraccionamiento Sumiya s/n Jose Parres , Cuernavaca , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Pool
Cons:
Cleanliness
Value for Money
Food and Beverage

Categories

Cleanliness
7.99
Issues with dirty rooms and pests noted by reviewers.
Service
9.46
Staff were generally described as helpful, with some mentions of improvement needed.
Location
9.5
Positive sentiments about the location being pretty.
Room Quality
8.45
Rooms were comfortable, but issues with some amenities and maintenance.
Amenities
8.98
Good amenities like the heated pool but some areas need renovation.
Value for Money
7.44
Concerns about prices of food and overall value based on provided services.
Food and Beverage
7.99
Mixed reviews on food quality, with some complaints on pricing and taste.
Overall Experience
8.96
Overall enjoyment noted, but several areas require attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:03

Property Description

Luxurious Japanese-Style Retreat

Outdoor Swimming Pool and Exquisite Gardens: The Sumiya Cuernavaca offers a serene escape with its beautiful outdoor swimming pool and meticulously maintained Japanese-style gardens, creating a tranquil atmosphere for guests to unwind.

Culinary Delights and Scenic Dining: Indulge in traditional Japanese cuisine at the Sumiya Restaurant or enjoy a buffet breakfast with garden views at the Arboleda. The hotel's dining options provide a delightful culinary experience amidst picturesque surroundings.

Convenient Location and Elegant Accommodations: Situated just a short drive from Cuernavaca's historic center, this hotel combines convenience with elegance. The stylish rooms with balconies, wooden panelling, and modern amenities ensure a comfortable stay for guests.

Experience luxury and relaxation at Sumiya Cuernavaca - Book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 186 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 8.96
A
Anna • family_with_children • de
9
Pros:

Beautiful place and room with every comfort and amenity possible!

Cons:

Breakfast and Sunday brunch are comparatively expensive for what they are

2026-02-10 • via Nuitee
M
Maria • couple • ar
8
Fin de semana en pareja
Pros:

Muy lindas todas las instalaciones y los jardines. Ambiente muy tranquilo y el personal muy amable.

2026-02-09 • via Nuitee
H
HUGO • couple • mx
10
Pros:

Los jardines nos encantaron, la limpieza de la habitación un gran lugar para hospedarse

2026-01-19 • via Nuitee
O
Oscar • family_with_children • mx
10
Relajante
Pros:

Todo!

2026-01-19 • via Nuitee
P
Pablo • family_with_children • es
8
Pros:

Los jardines, la piscina. Te trasladan a otro lugar, están muy bien cuidados y hacen un entorno verdaderamente único.

Cons:

La comida del restaurante japonés, no es propia de un hotel de esta categoría sino una experiencia más cercana a cualquier restaurante a domicilio.

2026-01-17 • via Nuitee
M
Martha Patricia • family_with_children • mx
8
Pros:

Los espacios abiertos, muy padres.

Cons:

La t.v no tiene ninguna plataforma, ni la opción para poder transmitir contenido desde mi celular o lap.

La cama, el edredón era muy caliente, si te destapas se sentía el frío, una cobija polar estaria genial, ya que así quitas el edredón y duermes con las sábanas y la cobija polar.

2026-01-13 • via Nuitee
A
albarran • family_with_children • mx
10
simplemente sensacional!!
Pros:

Las instalaciones y el servicio en los bares y restaurantes, el área de piscina no la ocupamos.

Cons:

el servicio en el hotel de comida japonesa fue un poco lento, pero fuera de eso la experiencia en general fue excepcional. sin problemas. Muy recomendable y el precio en la aplicación genial!! Gracias

2026-01-09 • via Nuitee
E
Escalera • family_with_children • mx
10
Pros:

Las habitaciones e instalaciones

Cons:

Que no se tenga un paquete con alimentos

2026-01-08 • via Nuitee
M
Moreno • family_with_children • do
10
2026-01-07 • via Nuitee
E
ERIKA • solo_traveller • lu
9
2026-01-06 • via Nuitee
E
ERIKA • solo_traveller • lu
9
2026-01-06 • via Nuitee
M
Marco Antonio • family_with_children • mx
7
2026-01-05 • via Nuitee
D
Dr. Gabriel • family_with_children • mx
8
Cons:

El precio de mi reserva no se respeto y la aplicación no me permitió seleccionar las habitaciones que yo deseaba.

2026-01-04 • via Nuitee
R
Rosalia • extended_group • gb
9
It is a wonderful hotel and the staff are really proactie
2026-01-03 • via Nuitee
J
JORGE • family_with_children • mx
10
Muy confortable y excepcional!
2026-01-02 • via Nuitee
E
eda sofia • solo_traveller • au
9
2025-12-20 • via Nuitee
V
VICTOR • family_with_children • fr
7
Ok !
Pros:

Environement

Cons:

Les installations sont vieilles

2025-12-08 • via Nuitee
K
Karla Ixchel • family_with_children • mx
10
2025-11-28 • via Nuitee
D
Daniel • couple • ar
7
Lindo para un día de relax
2025-11-17 • via Nuitee
R
Ramir Velrio • family_with_children • mx
9
Pros:

El teatro Kabuki

Cons:

El horario de la alberca

2025-11-17 • via Nuitee