Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Lift / Elevator
-
Luggage storage
-
Safety deposit box
-
Facilities for disabled guests
-
Ironing service
-
Non-smoking throughout
-
Private check-in/check-out
-
Concierge service
-
Wheelchair accessible
-
Heated pool
-
Lower bathroom sink
-
Paid WiFi
-
Outdoor furniture
-
Shallow end
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
24-hour security
-
Security alarm
-
Key card access
-
Front desk (limited hours)
-
Snack bar/deli
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Exercise/lap pool
-
Japanese garden
-
Covered parking
-
Health or beauty spa nearby
-
Swimming nearby
-
Bulk dispenser for toiletries
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Japanese-Style Retreat
Outdoor Swimming Pool and Exquisite Gardens: The Sumiya Cuernavaca offers a serene escape with its beautiful outdoor swimming pool and meticulously maintained Japanese-style gardens, creating a tranquil atmosphere for guests to unwind.
Culinary Delights and Scenic Dining: Indulge in traditional Japanese cuisine at the Sumiya Restaurant or enjoy a buffet breakfast with garden views at the Arboleda. The hotel's dining options provide a delightful culinary experience amidst picturesque surroundings.
Convenient Location and Elegant Accommodations: Situated just a short drive from Cuernavaca's historic center, this hotel combines convenience with elegance. The stylish rooms with balconies, wooden panelling, and modern amenities ensure a comfortable stay for guests.
Experience luxury and relaxation at Sumiya Cuernavaca - Book your stay now for a memorable getaway!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
-
Parking
Free public parking is possible on site (reservation is not needed).
-
Pets
Pets are not allowed.
-
Internet
WiFi is available in all areas and charges are applicable.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Desayuno y habitaciones
La musica de los esoacios no tiene nada que ver con el lugar. Cero relajante. Ruidajo. Contraten un asesor musical.
El lugar es súper bonito y tranquilo. Perfecto para relajarse y descansar. Hay buenas actividades para niños. Las habitaciones son cómodas.
El servicio no es el mejor. No parecÃan estar preparados para el volumen de gente que habÃa. Por ejemplo, tardamos una hora de que nos dieran mesa para cenar hasta que nos llegó la comida, y para colmo, llego frÃa!. En la alberca igual tardaban mucho en traer los alimentos, y cuando llegaban, venÃan sin cubiertos ni servilletas. El buffet de desayuno nos pareció caro para lo que incluÃa.
La atencion brindada
Algunos precios altos
EL LUGAR
SERVICIO EN EL BAR Y EL COMEDOR
Instalaciones
La tele no era smart tv
Me encantó la ambientación japonesa y los jardines hermosos y súper bien cuidados, es un hotel muy bello y muy bien mantenido a pesar de no ser una propiedad nueva.
El agua de la alberca estaba algo turbia, a pesar de que habÃa una persona constantemente sacando la basura que cae de los árboles, es probable que se debiera a que habÃa mucha gente nadando por ser Semana Santa
Los jardines son espectaculares , asi como los edificios estilo Japones
La relación costo-beneficio esta muy por debajo de lo que se cobra.
Sus Jardines muy amplios y muy bien cuidados, la comida es de buena calidad y variada, el personal muy atento y siempre al pendiente de lo que necesitas, seguiré visitando el lugar
The gardens and the staff are amazing.
Very out of date bathroom, noisy air conditioner and room facilities very basic.
para la cena solo hay una opcion japonesa.... cerrado el otro restaurante
comida en restaurantes es muy buena, todo el personal muy amable.
muchos gritos de niños
Les jardins exceptionnels, une belle piscine chauffer,
Un personnel sympathique, mais avenant
On m’avait recommandé le brunch, mais malheureusement ce n’est que le samedi. Le spa ferme tôt et l’eau de la piscine pourrait être plus propre.
el paisaje interior es bellÃsimo, los arboles son majestuosos, nos gustó mucho la remodelación del resturante
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
