Serrano Exclusive

Hotels
8.8 (12 reviews)
Rua Sapecado número 1 , Tiradentes , br

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Express check-in/check-out
Sauna
Adult only
Infinity pool
Outdoor furniture
Fruits
See all facilities

Review Highlights

Pros:
Attentive staff
Great breakfast variety
Cons:
High price
Noise from events nearby

Categories

Cleanliness
8.26
The hotel shows signs of poor maintenance with issues like burnt LED lights and low-quality finishes.
Service
9.73
The staff is attentive and provides good service.
Location
8.77
The hotel is near a party venue, which can disturb those looking for peace.
Room Quality
8.22
Rooms have a number of maintenance issues and lower-quality installations.
Amenities
8.75
Breakfast is highly praised, but the outdoor heated pool was not well received.
Value for Money
7.71
The price does not match the quality of the hotel, as there are concerns over maintenance.
Food and Beverage
9.76
Breakfast is highly rated for variety and quality.
Overall Experience
9.23
Enjoyable stay but marred by noise from events nearby.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:57

Property Description

Convenient Location and Parking
Situated near major bus stations, Serrano Exclusive offers free private parking, providing easy access to explore Tiradentes and São João del Rei.

Comfort and Relaxation
Enjoy a sauna and room service during your stay at Serrano Exclusive. Rooms are equipped with modern amenities like flat-screen TVs, air conditioning, and private bathrooms with showers.

Helpful Reception and Nearby Attractions
The reception at Serrano Exclusive is ready to assist guests with information for exploring the area. Located near cultural landmarks like Rosario Church and Yves Alves Cultural Center, there's plenty to see and do.

To book your stay at Serrano Exclusive and experience comfort and convenience, reserve now!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.8
Based on 12 reviews
Cleanliness: 8.26
Service: 9.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 9.76
Overall Experience: 9.23
G
Gouvea couple br
9
Pros:

Piscina no quarto

Cons:

Não é que ano gostei, mas é longe do centro

2026-01-21 via Nuitee
R
Rodrigo couple br
10
2026-01-20 via Nuitee
L
Larissa couple br
10
2026-01-19 via Nuitee
H
HotelSertaoVeredas couple br
10
2025-10-12 via Nuitee
D
Danilo couple br
6
Boa eatadia mas muito caro pelo que oferece
Pros:

Cafe da manha muito bom, boa variedade e qualidade. Equipe atenciosa.

Cons:

Nao compensa o preco que cobra. O acabamento do hotel é muito ruim, leds queimados, argamassas nas paredes, portas de pouca qualidade, silicone para vedar piso dentro do box. Um hotel nesse preco tem ser impecavel. Primeiro dia tivemos uma noite tranquila, sem barulho. Contudo, o hotel fica ao lado de um local de festas. No segundo dia havia um casamento no local e teve musica alta ate tarde da noite. Ou seja, para quem busca sossego nao funciona.

2025-10-06 via Nuitee
T
Tadeu Rosa couple br
10
MUITO BOA
Pros:

OTIMO

Cons:

PISCINA EXTERNA AQUECIDA

2025-07-31 via Nuitee
R
Rubem couple br
9
2025-07-04 via Nuitee
L
Larissa young couple br
7
Bom, mas poderia melhorar pelo preço
Pros:

Vista e piscina do quarto

Cons:

Muito barulho no hotel, decoração new money (faltou um bom arquiteto), área do café poderia ser melhor, muitas escadas

2025-04-11 via Nuitee
G
Guilherme young couple br
8
Very good
2024-08-22 via Nuitee
M
Marcos young couple br
9
Superb
2024-07-19 via Nuitee
C
Constanza young couple us
7
Need lost of maintenance and cleaning.
Pros:

Google

Cons:

Even the hotel is new and the location and the idea is good the quality of the construction is really cheap, in less than a year everything looks in a really bad shape, mold everywhere, leaks everywhere, dirty floors. Breakfast is good. Beautiful views.

2024-06-10 via Nuitee
B
Benedito young couple br
9
Superb
Cons:

There was noise during the night because of warning of the swimming pool

2024-03-31 via Nuitee