Peppers Gladstone

Hotels
Peppers
8.7 (131 reviews)
Cnr Wood & Bell Street , Gladstone , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and accommodating staff
Cons:
Inconsistent buffet quality
Pool facility not as expected

Categories

Cleanliness
8.76
The room was clean and tidy.
Service
9.03
Staff were very friendly and accommodating.
Location
8.47
Location was average, nothing to open the curtains to.
Room Quality
9.22
The room was beautiful and extremely comfortable.
Amenities
8.25
Amenities were well-stocked but the pool was a container conversion.
Value for Money
8.71
Overall exceptional value for money.
Food and Beverage
8.46
Buffet not up to normal standard, but breakfast and dinner were good.
Overall Experience
8.73
Overall a very pleasant stay, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:30

Property Description

Peppers Gladstone boasts an array of luxurious amenities and top-notch services. Outdoor Swimming Pool, Fine Dining Restaurant & Bar, and Concierge Service are just a few highlights of this 5-star hotel.

Guests can enjoy a comfortable stay in rooms equipped with modern facilities such as air conditioning, coffee machines, and free toiletries. Wake up to a delicious buffet or American breakfast during your stay.

Explore the nearby Gladstone Marina or easily access Gladstone Airport, both just a few kilometers away. With impeccable service and upscale facilities, make your reservation at Peppers Gladstone for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 131 reviews
Cleanliness: 8.76
Service: 9.03
Location: 8.47
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 8.73
D
Darragh solo_traveller ie
9
2026-08-21 via Nuitee
D
Denise couple au
10
We really enjoyed our stay in a fabulous room. The staff were great. The hotel had free parking and it was an easy drive
Pros:

A great find in Gladstone. Excellent value for money. Beautifully appointed, great facilities and a very comfortable bed. Everything we needed was available.

Cons:

No natural light.

2026-08-15 via Nuitee
K
Kirsten couple au
7
Beautiful room, but very odd location.
Pros:

The room was beautiful!

Cons:

The hotel is located in a sports club. We had to have dinner in a noisey club restaurant and the wasing machine/dryer didn't work and the we couldn't get our "free drink" as the main bar was shut ...

2026-08-05 via Nuitee
M
MAREE couple au
9
2026-08-03 via Nuitee
M
Mason solo_traveller au
10
2026-08-02 via Nuitee
G
Gaffir solo_traveller au
10
2026-07-25 via Nuitee
C
christabelle solo_traveller au
10
Pros:

The lighting and just how peaceful it was there

Cons:

There was mold above the air-conditioning in the bedroom didn't find that real hygienic

2026-07-23 via Nuitee
G
Gregory solo_traveller au
10
2026-07-19 via Nuitee
R
RachD solo_traveller au
9
Lovely staff and excellent facilities.
Pros:

The staff were professional and welcoming. The facilities are excellent, and the extras like free water and some complimentary minibar drinks were an unexpected and welcome surprise. Also, the bed was so comfortable that getting up the next morning was a bit hard!

2026-07-15 via Nuitee
S
Sandra couple au
9
A good stay, maybe a few improvements
Pros:

Friendly efficient staff, well appointed rooms, easy parking. Complimentary drinks were a bonus.

Cons:

I felt for a 5 star accommodation there would have been table service for breakfast and dinner. Having to go to another bar to buy wine to go with dinner was a bit below standard.

2026-07-14 via Nuitee
G
Grant couple au
10
2026-07-13 via Nuitee
S
Shonna couple au
8
Enjoyable weekend away
Pros:

Clean, accomodating, everything you need close by for a comfortable stay

Cons:

Phone service on level 1 was almost non existent. Calls kept dropping out

2026-07-12 via Nuitee
A
Angela couple au
10
An unexpected five star gem in Gladstone. Excellent hotel.
Pros:

Fantastic hotel. An unexpected gem in Gladstone. Beautifully appointed and exceptionally comfortable bed.

Cons:

The breakfast buffet was understaffed and they were having difficulty keeping up. But the staff available were very friendly and doing their best.

2026-07-11 via Nuitee
T
Tapiwa couple au
10
Absolutely loved our stay here! Our best experience in Queensland honestly a hidden gem we will be staying here again! M
Pros:

Modern clean all amenities available and great staff

Cons:

Nothing

2026-07-05 via Nuitee
J
John solo_traveller au
9
2026-07-03 via Nuitee
M
Maroula solo_traveller au
10
2026-06-26 via Nuitee
H
Hugh solo_traveller au
10
Pros:

Friendly staff, great room

Cons:

Nothing, there was a fire alarm evacuation

2026-06-25 via Nuitee
C
Charles couple au
8
2026-06-17 via Nuitee
T
tamara solo_traveller au
1
Worst appralntly 5 stat accom I have stayed in.
Pros:

The room was cost except it looked over the restaurant for the price we paid I would except more . The shower was nice.

Cons:

The fact the if the curtain was open the ground floor good to see into our room.
After 2 night we had to change to the Mantra which was upstairs.
I had a late flight was told by Fiona the Friday I could still use facilities gym pool etc
While she was on a break whoeve was on desk has no knowledge of myself and my partner even though we paid top dollar for premium accommodation in average location.
My partner had to go back to work on his boat...I literally sat in the lobby for nearly 6 hours.
I highly recommend do not stay at this hotel.

2026-06-13 via Nuitee
K
Krista family_with_children au
8
Pros:

Fill kitchen, very comfy bed

2026-05-30 via Nuitee